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Recap: User Group Meeting - July

  • 22 July 2022
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Recap: User Group Meeting - July
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Dear lovely community, 

what an informatively and exciting User Group Meeting July 🤩

 

We had so many new insights and upcoming changes to share with you, topped with  magnificent speaker. Therefore, a big thank you to all of you who joined us live - it was a pleasure! 🙏

 

 

  • You joined? Let us know what you think » Feedback Survey
  • You have missed the live session? No worries - here are the Recordings for you! 

At the End of the Post you can find the Slides 💌

 

+++ Our hot Topics +++

  • Personio Product Roadmap for H2 2022

  • Personio Conversations

  • New Contact Flow & Self-Service to our Customer Support 

  • Personio Community Update

 

Product Roadmap

What new features will be released in the coming month? Our Product Manager presents the recently released features and shows which new functionalities you can look forward to in the next months.

 🎥 Slides + Presentation are only available during the live Meeting! Join us in October for more insights.
 

 

 

Personio Conversations

Part of the Personio platform, Personio Conversations is designed to help your HR team swiftly solve employee requests, right from the channels they already use – such as Slack and Microsoft Teams. We’d love to introduce you to Personio Conversations – a brand new HR helpdesk solution.

 🎥 Recording: 

 

🔥Questions

I would know if there is a feature planned to connect Personio with Jira, without using a service such as Zapier. So in-house-solution, or solution with a partner like with tray.io and Azure integration?

 

We realize that there are different situations where collaborating with e.g. an IT team using Jira makes a lot of sense. We're looking into such integrations and how they fit into existing and future use cases within Personio, so we'll bring Jira back to the team for consideration as well!

 

Personio Contact Flow

Best-in-class self-serve content and convenient access to our Support Specialists. Learn from our Program Manager Marco how to best manage your account.

 🎥 Recording: 

 

🔥Questions

It is great, please explain how the customer can see the SLO, how does the customer raise a question/problem when we cannot login Personio, and how do we escalate to our account manager.

 

In case there is an issue with the login (and other specific use cases) a ticket can be filed in the Help Center and a representative will be in touch soon!

 

How to: Personio Community

The Personio Community is your place to Network, share your knowledge with other HR Professionals and learn from others. Daniele, Community Manager, will show you how.

 🎥 Recording: 

 


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