Recruiting

216 Topics

Hello,I am a pretty new Personio user, so can not figure out how to change the Settings in the Recruiting Messages section.When a Message to the candidate is sent through Personio and the candidate replies, the reply does not appear under the candidates profile/application and it is not under Unassigned Messages. Only the recruiting team members who get emails sent to the “Custom email address” defined in Personio “Recruiting email settings” forwarded to their regular mailbox can see the candidate replies. Under the candidate’s profile in Personio, the conversation looks one sided.What setting need to be fixed, so that the whole conversation/messages would appear under each candidate’s profile in ”Messages” section?

2 hours ago

LievazGetting Started

asked in Recruiting

Interview forms setup

I am reaching out to inquire about the functionality of our your system regarding interview forms setup for our hiring managers.As part of our hiring process, we conduct two interviews before making a hiring decision. To ensure consistency and objectivity in our assessments, I have created two distinct interview forms: one for the first interview and another for the second interview.My query pertains to the possibility of "presetting" these interview forms/questions within the system. By this, I mean establishing a predetermined “interview question-template” for each interview stage, which can be automatically dispatched to the respective hiring manager upon scheduling an interview. This would enable us to maintain a standardized and streamlined approach to our interviewing process.Could you please advise if such functionality exists within system? I am not referring to the “recruiting-evaluation forms’ that are filled to evaluate an interview. Thank you for your assistance and guidan

12 hours ago

analog-hadesFollower

asked in Recruiting

Remove outdated tasks in the inbox

Hi everyone,I as a supervisor have some (12 to be more specific) open tasks for filling evaluation forms from previous recruiting. I cannot fill the forms anymore but the tasks still fill up the inbox.Any idea how to get rid of them?

3 days ago

CloudRebelsGetting Started

asked in Recruiting

SMTP Auth issue

Hello :)We have a setup where a custom Email is used for recruiting and it worked fine for some time, but since about a week ago it doesn’t anymore. Looking through the error message it states that the SMTP Authentication is not working. I’ve checked the help article for this an have gone through every step to make sure all the requirements are fulfilled.Things I’ve done include:-Turning off 2FA-Setting a new password for the user-Setting up an App password for authentication-Making sure that SMTP Auth is activated in M365 for this account-Checked all SMTP settings in PersonioUnfortunately every test fails and comes back with the same error message:Failed to authenticate on SMTP server with username "jobs@contoso.com" using the following authenticators: "LOGIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 5.7.139 Authentication unsuccessful, user is locked by your organization's security defaults policy. Contact your adm

20 days ago

LegoMDExplorer

asked in Recruiting

Number of applications// Personio vs LinkedIn

Dear Community,do you maybe know… :-)I would be curious to find out what is the explanation for having a higher amount of applicants showing on the job ad promoted via LinkedIn compared to the applications actually coming in via Personio ( for example: on LinkedIn, I can see 48 applications for job X and in Personio, I only see 30 applications for job X)? Could it be because not everyone who clicks on the Apply button on LinkedIn completes the application form on Personio Career Page? Thanks so much for sharing your experiences in this regard!!!!Bests, Diana

29 days ago

Elisabeth MarxGetting Started

asked in Recruiting

Email does not reach the recipient completely

Hallo,Wenn ich eine E-Mail mithilfe einer E-Mail-Vorlage verschicke kommt die E-Mail nur teilweise an. In Personio ist ersichtlich, dass die Person die gesamte E-Mail bekommen hat, aber bei der Person erscheint nur ein Teil des E-Mail-Textes. Woran könnte das liegen?Viele GrüßeHello,When I send an email using an email template, only part of the email arrives. Personio shows that the person has received the entire email, but only part of the email text appears in the person's inbox. What could be the reason for this?Best regards

1 month ago

AkallGetting Started

asked in Recruiting

AI CV Screening Integration

Hi Personio, is there still no AI CV Screening Integration System integrated within Personio? My Issue would be the integration from Personio with an AI tool that will automatically parse the CV and reject if certain conditions are not met? Would be nice if you could us a solution for that. Best Regards

1 month ago

anitabalintGetting Started

asked in Recruiting

E-signature

Hi, I would like to send out 2 documents, each with a signature request, from the Recruiting stage to a candidate who we want to hire. Under the offer tab I can only send one ‘contract’ with attached signature request. How can repeat the same with a second document?

1 month ago

BISRecruGetting Started

asked in Recruiting

VolvicCommunicator

asked in Recruiting

Autoposting not working

Hi folksThere is a problem between Personio and LinkedIn where jobs are not autoposting from Personio nor are closed jobs being taken down from LinkedIn. Personio support have said the issue is not theirs and advised I contact LinkedIn. I do not have a recruiter licence so am having difficulty getting an answer as no one I have spoken to via LinkedIn support seems to know how to help. I now have 2 jobs on our LinkedIn page that should be unpublished on Personio but are not being taken down from LinkedIn and these roles on LinkedIn are now redirecting to a blank 404 page on our Personio jobs site.Then jobs that I have posted are correctly autoposting ok to Indeed but not to LinkedIn.Is anyone else having this issue or would have advice on how to resolve?Thanks

1 month ago

Willemijn LeijsFollower

asked in Recruiting

E-mail template in Recruiting

Hi, Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template. We have already checked the templates and they are correct. Cheers, Willemijn

1 month ago

lisaamorosoCommunicator

asked in Recruiting

Job requisitions - Approval process

Hi, I am curious if anyone uses job requisitions for position approval prior to actually creating a position, and if so is there a way to set up that initial approval in personio?

1 month ago

Matus BraunGetting Started

posted in Recruiting

Application Form - Formatting, the data should be in a new Line

Hello Personio community,I would like to ask a similar question about the formatting of application form. We're facing a problem with our application form. I've attached a screenshot labeled "image" for reference.We want the following sections to appear on separate lines:Why would you like to join us Link to your portfolio Please provide…Currently, the first two sections are combined on the same line, which we don't like. Also, the section that starts with "Please provide..." is spread across four lines since it is wrapped, but it could fit on two lines if it was spread through the whole width of the form.Is it possible please to:Place each section on its own line? Extend the "Please provide..." section across the full width of the form, similar to how the "please upload your CV" section is displayed? Thank you very much in advance! Matus

1 month ago

vesna_hrNewbie

asked in Recruiting

Job posts from subcompany page showing as empty placeholders on the parent company page

Hi all, Could someone help with the advice regarding this? I published two jobs on the subcompany page (photo 1), but they show up on parent company page. Do you have an idea how to resolve this?photo 1 - subcompany page parent company page Thank you, Vesna

2 months ago

PAvithra

asked in Recruiting

Create automated confirmation emails for applications received

Hi,We are facing issues in email automation. We have followed all the steps still the automation email only goes to 50% of the candidates. For the remaining we are sending it manually which takes a lot of time of the recruiter. Do anyone faced such issues & got solution?Appreciate your valuable comments!ThanksPavithra

2 months ago

Fani DelliouFollower

asked in Recruiting

Holiday calendars and recruitment stages

Hello, I have two questions: How can I set up in a custom holiday calendar for public holidays that land on a weekend to have a weekday equivalent? Also, although I have set up the stages in the correct order when I check my pipeline step 2 and 3 show the other way around. Do you know why? Thank you in advance. Best,Fani

2 months ago

jo spencerGetting Started

asked in Recruiting

Searching a candidate by email in recruitment

Hi, not sure if I am being blind, but I cant seem to find a way to search a candidate in Recruitment by the email they applied from. Is this possible?Ideally don’t want to have to go through each job individually to find the name.Thanks

2 months ago

AndreaVGetting Started

asked in Recruiting

Recruiting "Something went wrong, please try again." error message whenever I try to save or edit a job post

Hi everyone! Currently, whenever I try to save a job post as a draft I receive the following error message "Something went wrong, please try again." Also just to check it was not user error on my side, I have tried to edit roles that are already posted and the same error message appears. Has anyone ever experience something similar and if so is there a quick fix?Thanks in advance for any suggestions!

2 months ago

MggutieGetting Started

asked in Recruiting

Internal promotion

Hola, tengo un empleado activo y va a promocionar a un puesto de trabajo. Debo crear el puesto y hacer todo el proceso como si fuera una nueva incorporación ¿?Hi, I have an active employee and he/she is going to be promoted to a job. Should I create the position and go through the whole process as if it were a new hire?

2 months ago

Jennifer SaeweGetting Started

asked in Recruiting

Interview planing-setting up reminders

Hey guys, is it possible to send a friendly reminder to the interviewer if they don't answer?Greetings, Jenny

2 months ago

Anna HahnairGetting Started

asked in Recruiting

keeping candidate information

Hey everyone, we added a section for our applicants to fill in where they found our job ad. But if we reject the candidate this information will get lost after 2 months. Is there a way to keep the information to use in analysis? Thanks a lot.Anna

3 months ago

BISRecruGetting Started

asked in Recruiting

Recruiting Job boards

Hello :) Is it possible to include job boards that are not yet included in the recruiting process?

3 months ago

mariana.bonato

asked in Recruiting

New update - recruiting emails are not shown in the ``messages`` tab

Hello Personio team, clicking on the Recruiting > Messages there are no updated inbox emails there, I have to click on Applicants and then find if a candidate sent me a message, it is double work and candidates’ emails can be easily lost.

3 months ago

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