Hello Personio Team,
I have a question. We hired a new employee that worked with us 2 years ago and he is starting to work with us again from 01.01.2024. We reactived his Personio profile. Unfortunately, his vacation paid details are wrong.
The employee has 24 holidays. We added our holiday policy to his profile assigned from 01.01.2024. His vacation paid details said that he has -3 carryover from past years ( in 2022 he took 3 vacation paid).
Could you tell me the reason about this wrong information? Why does the system take these 3 vacation paid as negative? How could we fix the amount of 21 to the correct one amount of 24.
Screenshots attached.
Thank you in advance!