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Hello,

 

For a few weeks now, my Time Tracking tab is not correctly showing the 40h/week I should work. Even though it seems to be correctly configured on the system.

For some reason, it greys out the Friday, Saturday and Sunday. Even though it is set that I work 8h/day form Monday to Friday. And (maybe for that reason?) it shows me only X/32h of Time Tracked.

On the screenshot below you can see in Red the Friday greyed out and the Time Tracked of 32h. And in green that it should’ve been 40h.

 

I already asked to colleagues of mine and for them it shows normally. Even the HR view of my page is normal. So, for some reason, it only happens to me. I have already tried to clean my browser’s cache, but with no success.

Please help me, as it is very annoying and disturbs my time tracking.

Hi @LuisHenri,

In this case, more information would be required in order to investigate. Therefore, I would suggest you create a Support request via Help & Feedback.

Help & Feedback > Browse for help > Contact us
Be aware that only Account Owners can contact our Support Team. In case you are not registered as such, please contact your colleagues in the role, or add this information to your account. You can find out how here.

I wish you a lovely day. 😀

Best,

Steve 

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