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🇩🇪 Relevant for Companies with German Offices: The automatic query of eAUs via DATEV integration

Related products: DATEV

Dear Community,

Are you working in a company with a German base? - Your German employees are not required to submit sickness certificates themselves. Instead, you as employers are responsible for requesting them from the insurer. This is possible via the payroll software. (Last Update with more details)

As of yesterday, electronic sick certificates (eAU) can be automatically retrieved and saved for the respective absence period via the Datev Integration. Approvers and employees receive notifications in Personio when the eAU status changes. Payroll Partners can retrieve eAUs via the DATEV interface without having to request them.

What you need to do to retrieve the eAU via the Datev integration: 

  • You need an active integration to Datev LODAS or Datev LOHN & GEHALT.
  • Here you will find the information on how to activate the eAU service.
  • The new attribute Type of health insurance has to be maintained. 

In this helpcenter article, you will find a detailed description of how the eAU service. 

To get a rough overview of how it looks, please click here:

  1. Personio automatically determines if the period is eAU-eligible, and requests an eAU
  2. In the next step, either an eAu comes back or none can be found.
  • Once an eAU is returned, Personio checks if the dates match the absence period. If so, the status is marked as confirmed and the employee and approver get notified. Notifications are sent the following way:
    • If the absence has already been approved a notification about eAU update is only sent to last approver in approval flow.
    • If the absence has not been approved, everyone in the approval chain will receive a notification.
  • If no eAU is found or an error occurs, Personio notifies the employee and approver.

     

 

You don't have a Datev integration yet, but you are interested? - Please contact your Growth Manager via Find Answers for a demo.


Best regards
Lena

Dear Lena, 

Thank you for the helpful article. We have one question regarding this topic. We activated the integration and everything seems to work fine expect for one issue. The eAU is requested automatically by Personio for every absence due to sickness without the days of absence being taken into account. In our settings, we defined that an eAU is only necessary starting from the third day of sickness. At the moment, Personio requests the eAU already if an employee is sick only for 0,5 day. How can this issue be solved? 

Best regards,
Julia


Dear @People Operations,

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