New in Personio: the Find Answers section 🔎🌟

Dear Community ☀️: We would like to introduce you to our newest feature in Personio: the Find Answers section! This new feature will help you find the most relevant answers to questions regarding all Personio topics, so you receive the best possible support experience.The advantages for you:The Most Timely Experience 🕐: No waiting on the line or for an email. Always available, for every Personio use The Most Complete Experience 🥳: 500+ Help Center Articles, 4300+ Community Posts, 30+ Videos und 70 in-app tours The Most Secure Experience 🚨: Login-based for the highest level of data security. Role-based with Account Owners/Contract Owners able to contact Customer Support/Customer Growth. Available in different languages🇪🇺: all tools are available in English, Spanish, Dutch, German, French and Italian.This is how Find Answers looks like in your account:To get support via the Find Answers section, go to Help > Support and Updates > Find Answers. An expandable widget will open in which you can choose from a range of options, such as:I need help with the product I need help with my subscription I need help with the implementation (if applicable) I need help with data/security I need help with my contractAfter you choose an option, you will be shown further suggestions that you can click through until you find exactly what you’re looking for.If you can’t find the answer to your question, Account Owners and Contract Owners can click on Get support from the team. You will then be forwarded to a contact form that will be received by the most relevant team to help you with your query.☝🏻 Note that the service phone numbers and the email address support@personio.de will be removed in the future. Only Account Owners and Contract Owners will be able to contact our Customer Support and Customer Growth teams via a form in the Find Answers section.In the following Help Center articles, you can find further details about this release: The Find Answers Section FAQ about the Find Answers Section What are Account Owners and Contract Owners in Personio? Our hope is that our new offering will save you time, increase the quality of your experience, ensure your data is secure and help you get the maximum value out of Personio 🌟.At the same time, this new contact flow allows us to offer you more exchange and better content within the community ⚡️! We encourage you to ask any question or start any discussion that helps you out in your role within HR. The community is always there for you 🎉.Ultimately, the new experience will support us in fulfilling our promise to you:To give HR teams time to focus on what really matters: People 🤝!We wish you lots of fun with the new contact flow.Cheers from Munich, Your Community Team 😊

Related products:OthersNavigation

New in Personio: Recruiting - Smart Interview Scheduling

Dear Community,If you have integrated your company calendar with Personio, we have great news for you. When scheduling interviews, we understand that it can be tough to find a date and time that works for everyone. We worked on creating a feature that would simplify this process and make scheduling interviews faster and more efficient. As a result, we are very excited to bring you Smart Interview Scheduling.How does it work?You will first need to configure your calendar availability for interviews in your Personal Settings. Once this is done, and you schedule a new interview, you can select the option Setup scheduler link to set a range of dates within which the candidate can choose from. You can then email the candidate and insert the scheduler link. Once the candidate chooses a slot, a confirmation email is sent to all participants and the interview is scheduled in Personio.What are the benefits? By configuring your availability in your Personal Settings, you can make sure candidates can only select from your available dates and times. You will save time when scheduling interviews and avoid having to go back and forth between the different participants’ availability. We all know how difficult it can be to interview for a new job while you are working all day at an office. This feature allows candidates more flexibility with choosing their own interview slot. For more information on this new feature, take a look at our Help Center article Smart Interview Scheduling.Your Community Team

Related products:Recruiting

New in Personio: Account Owner and Contract Owners

Dear community,To provide you with the best support experience and the highest level of data protection in your Personio account, we have moved from our previous setup of employees authorized for support and instructions to Account Owners and Contract Owners.What has changed?We have transitioned your employees authorized for GDPR-related instructions into Account Owners. As of today, only Account Owners and Contract Owners can contact Personio. Everyone else can still access our self-service materials, such as our Help Center, webinars, videos, and interactive tours, and receive peer-to-peer support via the Personio Community.What are Account Owners and Contract Owners?Account Owners can contact our Customer Support team for account-related requests while Contract Owners are in contact with our Growth team for all subscription-related matters. Both roles are also authorized to issue instructions in accordance with the EU GDPR.To learn more about the responsibilities of Account Owners and Contract Owners and how to assign them, read our Help Center article.This changes for the Personio CommunityPlease remember, as always, not to share private or business data publicly in the community. In cases where we need more confidential data to solve your question or need to look into your Personio account, we ask you to contact the Account Owner or Contract Owner of your Personio account. This person will then have to contact our Support-Team, as we are not allowed to access the respective Personio accounts. A moderator will never ask you to post your private information publicly.Best regardsMarc

Related products:Others

Multiposting on job boards for refugees

Dear Community, To support refugees from Ukraine and you as HR professionals and recruiters, Personio has established a connection to two new job boards that are specialized in the promotion of positions that are open to refugees.The two job boards have a mission to connect employers and refugees from Ukraine who are seeking employment. Job Aid for Ukrainian Refugees UAtalentsWith the integration with Personio are you able to use the multiposting feature to promote jobs on these job boards and specifically target refugees from Ukraine.Requirements for job postings for refugees: The position is ideally open specifically for refugees. It should be legally possible for a refugee to work in this position. The position's description needs to be written either in English, Ukrainian, or Russian.For more information regarding employing Ukrainian refugees, have a look at the FAQ page of the Job Aid for Ukrainian Refugees website and the More Resources section below.💡 Tip: Remote opportunities as well as positions that only require English skills are currently the most relevant for refugees who are seeking employment..Learn how to share your job postings on these job boards here in our Help Center article: Multiposting on job boards for refugees.We are looking forward to your experiences and hope that this new possibility will help you to cope with the new job market situation. Best,Your Personio Community Team

Related products:Recruiting

New in Personio: The Performance & Development Area

Dear Community,Did you know that Personio now offers comprehensive performance management and training management functionalities in one dedicated Performance & Development area?You can now: Set up automated performance cycles and monitor progress in the Performance & Development area. Create and trigger automated performance review cycles across your company or within specific teams using the Performance Review Cycle Builder. You can more efficiently carry out performance review cycle management tasks, including: Tracking the status of all the performance review cycles created Adding and removing employees from an ongoing review cycle Updating a review cycle participant’s supervisor Closing a review cycle Deleting draft and launched review cycles You can also deliver an improved employee experience with 360° feedback that is consolidated in the Performance & Development area, enabling employees and supervisors to create and send feedback and reviews, and easily keep track of due dates.Finally, you can easily complete training administration management tasks, including adding, editing, tracking, and deleting training courses and training sessions, using the training management functionalities under the Training tab in the Performance & Development area.For more information, see The Performance & Development Area in Personio.Greetings from Munich,Your Personio Community-Team

Related products:Performance

Brand new: Training Management in Personio

Hello, dear community 👋There is news from the product team at Personio: On 08.03. we released our new feature Training Management 🥳 Of course, we are incredibly proud of this and would like to tell you a little bit about the new features.What are the features of Training Management in Personio?You can create training courses and associated sessions. 🪑 Participants can be added to the sessions. 👥 After the sessions are completed, you can track whether participants attended or did not attend. ⏰How can the new functions support you?HR managers can record employee participation in training sessions in a centralized tool. It provides an overview of training initiatives in a structured format. Information can be stored in aggregated form to make processes more scalable and reduce HR managers' administrative work.As you can see, the new training management can already help you enormously and offers some possibilities. However, the question is ...What other functions are planned?Send invitations - All participants will receive an email including iCal link for upcoming training sessions and can add them to their calendars. Reflect the status of the invitation in Personio - The next step is to reflect the status of the invitations in Personio, i.e. whether the participants have accepted or declined.But the year 2022 is still long and we need YOUR input!What other features would you like to see in Training Management? How can we extend the features?We are looking forward to your comments 🎉 .Best regards,Astrid and the Employee Training Team

Related products:Performance

Our Second Ideation Update

Dear Community,At Personio, one of our main Operating Principles is #SeekToImprove: we are constantly listening to feedback with the goal to improve ourselves, our company, and our product. Our Ideation Area allows you to connect with other users and share your feedback about our software with us, so you can help us develop a product that is even more tailored to your needs.To keep you up to date on what ideas are even being planned or implemented, and what happens to the most popular ideas (with the most upvotes) - we regularly publish an "Ideation Update".  It's been six months since we published the first Ideation Update, so now it's time for the second one.  What happened since the launch of the Ideation Area in April ‘21?💡 165 ideas posted by community members 👍 320 upvotes given by community members 🚧 5 new ideas planned to be released 🚀 3 ideas releasedThose numbers are impressive and we are very thankful for all of your input. 💙Our Product Team has read every single idea and is constantly evaluating which one can be implemented. Our roadmap for the future is packed with new features and improvements. Each one of them undergoes a rigorous journey that last several months: the process roughly consists of discovery, research, planning, developing, and rigorous testing to make sure that everything works perfectly. That’s why we cannot release every single idea that you share, however we try to develop as many as possible and/or to give you an update about the most popular ones (based on your upvotes). ☑️We have updated as many ideas as we could. You can now see whether an idea is parked, planned*, released or still open for discussion. You can find a detailed list of the meaning of each status here. *In light of the Ideation Update we have added a new status (“Planned”) indicating that this idea is currently being researched and developed by our Product Team. Which new ideas have been released and which ones are planned? Released Ideas These ideas were submitted by @Hien_Teuchert, @Jordan_McCullough, and @petra. Congratulations! New Planned Ideas  These ideas were submitted by @Nick, @Katriina, @Krista, @Sanja, and @Selina.  Top 6 Ideas (with the most upvotes)We would like to pay special attention to the ideas that were most upvoted by the community. Here is a list, including the new status and the reason why we have set this status.To view the chart, just click on “Show content” below. Idea & Submitter Status Comment from our Product Team Automatic Reminder for pending signatures@Nadja Parked In the last half year, we established a new team specifically dedicated to our Document functionality. They are currently doing the “background work” - things that are crucial, but do not result in new features yet. For example, they are very busy with planning and evaluating the functionalities and improvements that can be made in the future. There are many things to consider, such as technical feasibility, work that involves matching system requirements, design, testing, etc. At this point in time, we still can’t know which Document Management features will be exactly, so I am setting the status of this idea as “parked” to notify you that this feature is currently not on the roadmap. 360 degree feedback culture   @Dide Planned We will add peer reviews in Q1 to the Performance Cycle Builder. Upward feedback is planned as well. However, it's not planned yet to have peer review requests outside the Performance Cycle Builder.   Development of the Personio Dashboard @Selina Planned I terms of global experiences, we are currently focused on rolling out a completely redesigned navigation experience for you (stay tuned for a release in early 2022). The dashboard remains a focus area and we will investigate which improvements we can make in the coming year. Manager's delegation during an absence   @Katriina Parked Our Product Team let us know that they will start a Discovery process for this feature this year. Since it this process has not begun yet, there are currently no details regarding how the feature could look like or if/when it can be released. So we will park it for now, but will keep you posted in case we have any news! Interface for document upload (e.g. payslips)   @Friedrich Parked Our Product Team has taken a close look at this idea and they have informed us that it is currently not possible to release this feature. Document generation for multiple employees simultaneously  @Sanja Planned This feature has been taken into account by our Product Team, and they have started a Discovery process - meaning that they are exploring a few ways on how to implement this feature. However, we cannot say for sure how this will look like, and when it’s possible to implement. We will of course keep you posted.     Why were some ideas set on “parked”?Due to the mass of ideas, our own plans, and the overall demand from customers, we cannot consider every single idea in our planning. This status simply means that this idea will not be developed for the time being. However, all ideas that have been given the status "parked" will continue to be considered by us and may be rolled out again if our planning allows it. Anyway, you can still give your input on all ideas and continue to upvote. What’s next? The users who had particularly popular ideas, or submitted ideas that were implemented by our Product Team have won some special badges. (What are Badges?)We will publish another Ideation Update this year in order to keep you posted about the development of your ideas. So keep on submitting your ideas, vote for the ones that interest you, and start a conversation with us and fellow community members. » Vote for open ideasThank you for helping us make our product even better- keep it up! 😊💙Best,The Personio Community Team 

New in Personio: Autoposting and Indeed Apply for Efficient Recruiting Processes

Dear Community,Attracting talents and ensuring that your positions reach a wide range of possible candidates can be a daunting task. To help with this challenge, you can use our new Position Auto-Posting Feature to select a variety of international job boards. All of your published positions will automatically be posted for free! The following job boards are currently part of this initiative: LinkedIn, Indeed, Monster, Adzuna, Joblift, Jobrapido, Jooble, Talent.com, and Recruit.net.What are the benefits? Spend less time posting positions manually on different job boards. Reach a bigger audience for your positions and easily attract talent in international markets. Easy to set up and no additional costs. Where can you activate this?Just go to Settings > RECRUITING > Recruiting > Promotion and select the job boards that you want to activate for auto-posting. Once activated, all published positions will automatically be posted.And because we at Personio really like efficiency, we have also introduced two more functionalities in the Promotion Settings tab to save your time and that of your candidates.What else is new? You can now attach your position postings on LinkedIn to your LinkedIn company profile. Just insert your LinkedIn Company ID in the Job boards settings. You can also activate one-click applications for all Indeed postings (auto-postings and multi-postings) with Indeed-Apply. Candidates can then apply to a position on Indeed directly with their Indeed resume. For more information on these exciting new features, see Position Auto-Posting and Indeed-Apply.Your Community Team

Related products:Recruiting

New in Personio: Video Conferencing for Interviews

Dear Community,We are excited to finally release the long-awaited videoconferencing feature for interview creation in Personio. Through integrations with Zoom, MS Teams, Google Meet, and GoToMeeting, you can now create videoconferencing links for interviews directly in Personio while scheduling a new interview.How does it work?Before you can use this feature, you need to have an established company calendar integration with Personio via Cronofy and set up the integrations with the videoconferencing providers. Once you are an authenticated user, you can go into a candidate profile in the Recruiting section, schedule a new interview, and select your videoconferencing tool from the Interview method. A link to the video call will be created which will be stored in the interview tab of the candidate profile, and will be sent in the interview invitation to the interviewers.What are the benefits? You will no longer need to schedule video interviews outside of Personio and copy and paste videoconferencing links manually in interview invitations. This will streamline your interview management process and consolidate the entire task, together with related information, in the candidate profile in Personio. Avoid errors and save time during the scheduling of interviews.  For more information on this new feature, take a look at our Help Center article on Videoconferencing for Interviews.Best regards,Your Community Team

Related products:Recruiting