Answered

Employee details are displayed wrongly

  • 20 December 2023
  • 1 reply
  • 21 views
D

Hello, 

it seems that the system is bugging and is displaying different personal details to different people. Depending on who is accessing the account the name of the employee is either Cristian or Christian (should be Cristian). Below you can see screenshots taken by 2 different people.

 

We tried logging out and reloging in, but the bug persists. Any idea why it shows different employee name for different people?

 

 The same employee preview - person 1

 

 

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Best answer by International Support Team 21 December 2023, 18:43

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I
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Userlevel 5

Hi @domi4567,

​​​​​​It seems to be possibly a system error, but therefore would need to have a look within your Account. In this case, I would suggest you to create a support request via Find Answers.

Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day.

Best,

Sofia 

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