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Larissa HorstExplorer

Performance & Development

Make survey results including heatmap available for supervisors

Hi,we would like to make not only the survey list results available to the supervisor but also share the heatmap with him. Right now the heatmap is only available to supervisors of a team of supervisors. When I click on the report of supervisor who has only team members with no supervisor role and then click on “heatmap”, select “Segmented by: supervisors” - it shows “0” - please see picture below.Could you please make the score available at the supervisor reports? Thank you and all the best,Larissa

Lucv3lExplorer

Personio conversations - delete requests and visibility on the homepage?

Hey all! I have 2 questions regarding Personio Conversations:1. Is there a way for us as HR to delete Personio Conversations requests in the conversations module? As far as I can see we can only put them on resolved, but since our hr mailbox is linked to conversations we also get a lot of irrelevant mails and spam.2. Is there a way to add Personio Conversations to the homepage or regular employees? As of now they can only request/ask things via mail and slack, that works great! But I want to give the employees the ability to also ask questions via the homepage of personio + let them see their tickets and the status of their tickets, is that an option? If not I would love to see that added in the future!Luc

AgataGetting Started

Absence rate report

I’m trying to compile various reports relating to absence rate but I’m finding the system reports and the functionality somewhat limited. I need to be able to calculate annual absence rates. While the system allows me to select the appropriate time period, the absence rates are calculated on a monthly basis and I don’t see any way of getting annual or longer period statistics on a cumulative basis. Great if you could advise if it is possible to get more flexible reports in this regard.

Nora_NGetting Started

Attendances & Absences

Entrance App - Set up a shared time tracking device

Hi, how can our employees get the QR code or PIN in the Personio app?Pulling the QR & PIN list and distributing it is all well and good, but do employees then have to manually save this somewhere on their phones, or is there a way to store it directly in the Personio app? Printing out a QR code and always carrying a piece of paper or saving it somewhere on the phone doesn’t seem practical to me.Thank you!

l-kongGetting Started

Employee Data & Documents

Have time recording signed automatically

Hello,For a funding project, we need monthly signed timesheets of the employees funded by the project. I have found 2 ways to export the timesheets per employee:(a) via timesheet export per month & employee directly into their pers. attendance area a lot of manual work generates PDFs for download (no automatic saving in the corresponding document area) each timesheet must be released individually for signing (again: a lot of manual work) (b) via Reports / Attendance Period per employee:in & tracking Period (&Project) only generates Excel/CSV files poor presentation in terms of clarity (no automatic clustering by day) → lots of manual rework here again: first download, then upload the file Conclusion:both ways still generate a lot of manual work, which is not appropriate for our company with a high degree of automation (& not up to date for 2024) In addition, solution 1 suggests that an autom. Process is implemented in the background, but cannot be adjusted The ques

Integrations & Workflows

Help with Personio API: Retrieving custom_attributes for job postings

Hello everyone,We are currently integrating our website with the Personio API to dynamically display job posting information in our external application form. However, we’ve encountered some issues retrieving custom_attributes for specific job postings, and we’re hoping for your guidance.Current situation:In Personio, we use the "Application Form" section to configure specific fields (e.g., custom questions or requirements) for each job posting. These fields are often represented as custom_attributes in the Personio system.Our goal is to dynamically fetch these custom_attributes via the API so that our external application form reflects the same configuration as in Personio.The problem:We couldn’t find an API endpoint in the documentation that provides access to these custom_attributes for specific job postings:We tested the endpoints /v1/recruiting/job-positions/{job_id} and /v1/recruiting/job-openings/{job_id}, but they both returned a "Not Found" error. The XML feed (https://{compan

rstambolievaFollower

Salary & Payroll

Reports of Recurring compensations & Bonuses

Dear Community, I am not sure whether this question has already been adressed but I am looking to create a report of Recurring compensations and bonuses. We use this tab to track our yearly goal bonuses - for all employees. However, we have over 10 countries, and all of them have different currencies accordingly.I am wondering if it is possible to get a report/an overview of all goal bonuses per person. Thanks for your support! Happy to hear back. BestRali

Jenny.GaekelGetting Started

Reason: Failed to mail applicant message 71703604

Dear Community,Is anyone experiencing: This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException Thank you.

Elmar.EbelGetting Started

Certificate problem

I know we did something wrong with the certificate. to edit the adminsite, i need to login, but the login with out sso is not possible. What can i do, is there any other/alternative option to login?the whole company is not able to login… so the topic has hiiiiiiigh prio!

pareekNewbie

Integrations & Workflows

How long does the 'List Employees' API take to reflect changes made on the dashboard?

I terminated an employee and set their termination date to the previous day, making this change at 12:30 PM. Since then, I’ve been using the updated_since filter to fetch the updated employee list every 15 minutes. However, even though I terminated the employee at 12:30 PM, the API still returns this employee as updated at 1:15 PM. This doesn't seem correct because no further changes were made after 12:30 PM, so there shouldn’t be any new updates for this employee.Could you clarify why this is happening? if it takes time then how much time will it take to reflect.

Jill1010Getting Started

Performance & Development

Deleting requested feedback

Is there a way to delete requested feedback?Some of our managers requested the wrong feedback forms so I need to delete the old requests in order to send out new requests

MelissaCommunity Admin

Community News & Announcements

🆕 The New "Product Hub": A Place for Exchange and Inspiration Around the Personio Product 💫

Hi Community,There will be a few changes to our Community infrastructure over the next few weeks. 🥁As a first step, you can look forward to a new category focusing primarily on opportunities to learn, share feedback and stay updated on the Personio product, separate from support questions in the Support Area. 📆 When does the change apply?The new Community category will be available to you from July 1, 2024. Stay tuned for lots of inspiration, best practices for the Personio product and exchange with other users. In the "Product Hub" you will find 🧪 Product TestingThis is where you get to shape Personio’s future! Here, you’ll find interviews, workshops, surveys and other ways to add to and/ or improve our product. You’ll also be talking directly to our Product Experts, so you can rest assured that all feedback will be considered. After all, what is Personio without its brilliant community of HR pros?! 🙌🏾💡 Product SpotlightOur Product team is always tinkering and working on new fea

VeronikaGetting Started

Attendances & Absences

Retrieve public holidays into outlook

Hi Community,we are wondering whether there is a solution to display public holidays as absence in Outlook? Our employees are distributed across different regions in Germany and Europe, so being able to see whether someone is off due to a public holiday would make collaboration a lot easier. Thank you!

FriederikeThiesBusy Bee

Export of Company Data without new withdrawal reasons/rejections reasons

Hey, we used the company export function and found that crucial information from applications is missing: the export contains in the applications.csv the disqualification_reason_id but no actual transformation for what it stands we also checked the other CSVs in case there is maybe a mapping table but such a thing does not exist. Can you please tell me where I can get the mapping and/or when this will be fixed in the export function?

Larissa HorstExplorer

Performance & Development

Make survey results including heatmap available for supervisors

Hi,we would like to make not only the survey list results available to the supervisor but also share the heatmap with him. Right now the heatmap is only available to supervisors of a team of supervisors. When I click on the report of supervisor who has only team members with no supervisor role and then click on “heatmap”, select “Segmented by: supervisors” - it shows “0” - please see picture below.Could you please make the score available at the supervisor reports? Thank you and all the best,Larissa

JHBEMCommunicator

UK + IE User Group

UK/IE Personio Events (will try to keep this updated)

Dear All,will try to keep this updated via the comments.You should be able to see a mixiture of PersonioProduct Events HERE People / HR Events HEREFrom time to time other events occur that are not immediately or directly accessible from these links. When this occurs if we could each try to drop a comment with a title and link that would be appreciated.

HRcoordinatorTECHNewbie

Performance & Development

How to enable the Dynamic Cycle Builder feature

How do I enable the Dynamic Cycle Builder feature? which employee access rights do I need to grant for this feature to appear. Our Performance & Development page still has that banner that the new feature will be released on Nov 12, but nothing had changed when I logged in in the morning and tried to start making a new cycle according to the instructions in the tutorial video.

Lucv3lExplorer

Personio conversations - delete requests and visibility on the homepage?

Hey all! I have 2 questions regarding Personio Conversations:1. Is there a way for us as HR to delete Personio Conversations requests in the conversations module? As far as I can see we can only put them on resolved, but since our hr mailbox is linked to conversations we also get a lot of irrelevant mails and spam.2. Is there a way to add Personio Conversations to the homepage or regular employees? As of now they can only request/ask things via mail and slack, that works great! But I want to give the employees the ability to also ask questions via the homepage of personio + let them see their tickets and the status of their tickets, is that an option? If not I would love to see that added in the future!Luc

avmar99Explorer

Integrations & Workflows

Absences on Slack - 'visit Personio for a complete list'

Hi! Since October 3rd, I’ve noticed that the full list of Absences on a particular day isn’t pulling through on Slack - it says ‘and others; visit Personio for a complete list’. This wasn’t the case before (it used to show the full list) but as it doesn’t allow people to efficiently see who is / isn’t working on a particular day (one of the major reasons for choosing this integration), it’s causing quite a few problems. Is there a setting that I can change to stop this happening and see the full list on Slack again? Thanks!

RubenTGetting Started

Automated candidate screening

Hi all,Has anyone implemented (successfully) the automated candidate screening feature?Can you share some tips and tricks?I tested this in another ATS and switched it off because some of the profiles that were deemed non-matching were interesting upon review by a recruiter.Thanks,Ruben

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