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  • 183 Topics
  • 449 Replies
183 Topics
Y
Follower
YHilalFollower
asked in Other Topics
Repeated Approval Notifications Despite Completed Actions

Dear Community,We are currently experiencing an issue where the same approval notifications are being received repeatedly, even though the requests have already been approved. These notifications continue to appear in both our Outlook inbox and the Personio inbox.For example, in the case of time tracking approvals, the request correctly appears as approved on the employee’s attendance page — yet the approval notification continues to be sent, sometimes up to 50 times within a single minute.Could this be a server-side issue, or is there anything we can do on our end to resolve it?Thank you in advance for your support, Yildiz

334
Steffi M.
Community Moderator
J
Explorer
JeanExplorer
asked in Other Topics
Why is it impossible to talk to an account manager?

Hello,I have tried several ways to talk to an account manager and no one is replying. Please get someone to answer to me. It’s crazy that it’s almost impossibe to get in touch with your account manager in no time. You need to improve your access points to your accounts managers.Thank you,Jean

443
Moe
Community Admin
K
Getting Started
KelliGetting Started
asked in Other Topics
Onboarding / Offboarding checklists - completing multiple tasks at once

Is there a way to mark numerous tasks in an onboarding / offboarding checklist as “complete” at the same time? Ie, can we select multiple tasks at once rather than needing to select each separate task and then choose “complete”? Thank you 

351
SabbuSchreiber
Helping Hand
LegoMD
Communicator
LegoMDCommunicator
asked in Other Topics
Announcements widget

Hi Everyone, do you maybe know as of when we can use the Announcements widget? Thanks a lot for the update and bests,Diana

1275
K
Getting Started
L
Getting Started
Laura-VBGetting Started
asked in Other Topics
Cancel Subscription

 Hello - we would like to cancel our Personio subscription before it renews in June of this year.  How can we do this? We want to keep using it until the end of June (period that we paid for it). 

1933
Moe
Community Admin
O
Getting Started
Olga LysiakGetting Started
asked in Other Topics
Indication of Work Council in the Organizational Structure?

Hi, we have a typical Org strcuture of our company in Personio. From now on, we created a work council -group of elected employees who collaborate with management on behalf of the company's workforce.Is there a way to indicate them in the general Org structure as a separate body?Thank you!

182
SabbuSchreiber
Helping Hand
F
Follower
Fructus Meran
asked in Other Topics
Direct link to SSO login

Hello,Since the switch to the new design, the direct link to the SSO login no longer works. Until now, we have directed our employees via a shortcut in our intranet to https://xyz.app.personio.com/oauth/authorize, allowing them to log in directly via SSO without any detours.Now, this no longer works, and users are redirected to a page where they have to click on the SSO login button again. This is inconvenient both for the users and for our IT helpdesk, which now has to explain the process to nearly every second user.Is there a new direct link we can use? Unfortunately, the link behind the new button is not visible or identifiable.Thank you!

1136
F
Follower
P
Getting Started
PaulferdinandGetting Started
asked in Other Topics
Bug: “About the Role” Missing & “About You” Duplicated on Career Page

Hello Personio Support,We’ve encountered a template issue on our career page: our “About the Role” section is present in the editor and active modules but never appears in the preview or live site. At the same time, the “About You” section renders twice even though only one module is enabled. We’ve verified module settings, field mappings, and tested plain text inputs—all to no avail. This looks like a Personio-side error. Could you please investigate and advise on a fix?Thank you,Paul 

243
SabbuSchreiber
Helping Hand
S
Follower
stef.fFollower
asked in Other Topics
Role Reminders?

I can’t set role reminders anymore even though I had this option several weeks back. I was able to select the reminder type (eg. birthday) and generate an ical link.The existing documentation is incorrect! https://support.personio.de/hc/en-us/articles/360000038385-Create-reminders#:~:text=Go%20to%20Settings%20%3E%20People%20%3E%20Employee,Click%20Add%20role%20reminder.What is the way to set reminders now? 

345
SabbuSchreiber
Helping Hand
andra.enache
Busy Bee
andra.enacheBusy Bee
asked in Other Topics
Employee referrals widget not showing on Homepage

Hi! I’m not sure if anyone else encountered the same issue. I enabled the Employee Referrals features and approved it on my homepage to show as a widget. However it’s not visible, neither for me or for my employees. Can anyone support? Many thanks!

575
Moe
Community Admin
K
Explorer
kterhaarExplorer
asked in Other Topics
No birthday notifications in the new Personio environment

Hi, With the new look and feel the celebration widget does not show any upcoming birthdays.What is the problem? KRKees

427
K
Explorer
V
Getting Started
VilmaKGetting Started
asked in Other Topics
UK public holiday calendar 2025 - two days missing

Hello, We just noticed the 2025 public holiday calendar for UK is incorrect. 21st April and 25th August are missing. Please could we have those days added so we do not need to create a new list just for those days?Many thanks,Vilma

34615
HRJoy
Communicator
J
Getting Started
jyounkerGetting Started
asked in Other Topics
How to get payslips from a bankrupt company

I worked for a company which has gone bankrupt. I need my payslips so that I can get unemployment.I can log into personio, and I can see my payslips listed, but I can’t download them. I get an insufficient rights error.Asking for help from the bot ends up at a point where it tells me to contact my personio administrators. However, the company is bankrupt, and they are gone.Is there any way to get someone at personio to help me?

341
SabbuSchreiber
Helping Hand
R
Getting Started
raphaelGetting Started
asked in Other Topics
Personio not loading

Hi all,For the past few weeks, we've been experiencing severe issues with the Personio platform. It frequently freezes, and in many cases, pages remain completely blank (see attached screenshot), making the tool essentially unusable.We’ve tested this across multiple browsers, including Google Chrome and Safari, with the same result.Do you have any idea what might be causing this issue?P.S. – If any Personio support staff are present here: we've already reported this several times through official channels but have yet to receive a response.Thank you,Raphael  

312
R
Getting Started
C
Follower
Customer123Follower
asked in Other Topics
Is Personio Down?

Hi None of our staff can access Personio - is it down at the moment please? Thanks

582
R
Getting Started
P
Getting Started
Petr KratkyGetting Started
asked in Other Topics
Persisting a custom view of absences calendar

Hello,I would like to persist a custom view in the absences calendar. Can I e.g. get permalink for absences calendar for specific set of employees I manually selected?Alternatively can I filter Absences calendar by custom field we have in our Personio instance?

589
P
Getting Started
P
Getting Started
professional in HRGetting Started
asked in Other Topics
How to change data retention setting for Speculative application

Hi Community,For all the job positions, the data of applicants is deleted after 180 days however for speculative/spontaneous application I would like to retain the data for 1 year. Is there a possibility to do such changes? And how?

181
Moe
Community Admin
E
Getting Started
E.St.Getting Started
asked in Other Topics
View Setting - Dark Mode

Is it possible to implement a Dark Mode for the User?

2222
Lucie B
Community Admin
A
Getting Started
AndreasMGetting Started
posted in Other Topics
SEO Requirements for the Landing Pages

Right now, it’s still unclear to me how SEO requirements are being taken into account within the current setup, and I haven’t been able to find any relevant documentation. I have the following specific questions:How is duplicate content being handled if a job posting is published both on Personio and on our own domain? Is it possible to set a canonical tag on Personio pointing to our domain? Can we set the Personio page to noindex/follow? Is it correct that when embedding Personio via iFrame on our domain, the content is not indexed? Thanks in advance for any information you can provide!

150
A
Getting Started
C
Getting Started
candykittensGetting Started
asked in Other Topics
Integrating annual salary into work contract template

HiIs there a possibility to automatically import the annual salary into a work contract template (and not just the montly salary)? If yes, how does this work? 

251
People Person
Communicator
J
Explorer
J.E.Explorer
posted in Other Topics
Hiring: Global HR Systems and Reporting Manager (Maternity Cover) - Berlin/Warsaw

Hi all, I asked permission from the community administrator to share this role, as it seems to be a fitting place to spread the word.We’re looking for an HR Systems & Reporting Manager with experience working with the HR System, Personio, to enhance and streamline our global HR processes. As the technical expert, you will lead exciting system enhancements, ensure data integrity and support data-driven decision-making. This role also offers the opportunity to implement new modules to maximise HR technology’s impact. If this excites you, we'd love to hear from you!It’s a 12-months maternity cover, to be based in Berlin or Warsaw. Full details can be found here: Global HR Systems and Reporting Manager (Maternity Cover) - Berlin or WarsawPlease feel free to share amongst your professional networks if relevant. Thank you! 🙏

261
Moe
Community Admin
M
Follower
MvdSFollower
asked in Other Topics
Several pages remain blank

Dear Personio,Since Firefox's latest update several pages (employee list, settings, individual employees, and so on) do not load. Strangely enough other pages do load (home, calendar).Could someone please test and fix this please, or explain what I should do? Please don't recommend another browser.Many thanks,Mark

633
Silvan
Community Moderator
A
Follower
AmandaMasukuFollower
asked in Other Topics
Mobile App

Is there any plans to update the personio mobile app to show more than the basic details for the employee List? For example we’d be wanting to be able to view contact information  for employees from the app?

451
Andreas Görthofer
Community Moderator
C
Follower
Customer123Follower
asked in Other Topics
How to contact Personio to make a complaint

Hi How do you go about making a complaint - I’ve been sent round and round in circles and cannot get help.  At this stage I need to talk to someone but the Company doesn’t seem to have real people thanks

445
Christoph S.
Community Moderator
A
Explorer
AnnaCzarnikExplorer
asked in Other Topics
Payslip Automation & Business Central Integration

Hi Personio Community,I’m looking for a way to streamline adding payslips to each employee’s profile every month. Is there any integration that can help automate this process?Additionally, does Personio offer any integration with Microsoft Dynamics 365 Business Central? If anyone has experience with this or knows of possible workarounds, I’d love to hear your insights!Thanks in advance!Anna

542
N
Communicator
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