Here you can ask all topics and questions that you cannot assign to any other area.
- 108 Topics
- 241 Replies
Hi Team,I flagged that the as the Bradford Factor is a legal formula in publishing this incorrectly Personio it putting itself and anyone that uses it at risk.It should say S x S x D = BThe calculation should say 3 x 3 x 10 or 9 x 10 Ironically someone clearly typed that the answer is 90 but didn’t think to check that the inputs matched the outputs…@community-admin
Hi community,Is anyone else experiencing the same issue as me? The bottom navigation of the app appears to be stacked at the bottom of my screen.I've searched the community, but I couldn't find any similar reports.Does anyone have information on whether a new update will be released to fix this problem?
Hi, I was wondering if anyone knows how to separate different companies within Personio? Let's say I have company A, B and C and I want company A to be able to access only data from A etc.Thanks in advance!!! Translated from German by the Moderator. See original below:Hi, ich hätte die Frage, ob jemand weiß, wie man innerhalb von Personio verschiedene Gesellschaften trennen kann? Sagen wir, ich habe Gesellschaft a, b und c und ich möchte, dass Geselschaft a nur auf die Daten von a zugreifen kann etc.Schonmal danke im Voraus!!
Good morning,We are looking for your assistance please, we are unable to access our Personio account, receiving the error message below:Die Authentifizierungsanfrage konnte nicht erfolgreich abgeschlossen wardenDoes anyone know if there is a contact number we can call for assistance as we are unable to access the ‘find answers/help section’ to log a ticket. Many thanks, Susan
Hi I am looking for some help please.I issued an employee with an invite to join Personio.They cant seem to gain access.It seems they are not receiving the security token by email. This is after them checking their spam folder etc.Any advice much appreciatedKind regardsPaula
Hi Dear Community,I am new to Personio Tool and very new to Community.Since I am new in my onboarding period in my company, I would like to get an official documents for Administration of our Personio tool in English.Does anyone has the most up-to-date version of Admin Handbook for Personio?If this is not to convenient way to look for official documentation, please guide me.Thank you,Best,Baris
Hi everyone!I’m fairly new to the world of HR, and just finished implementing Personio! Was wondering if anyone had any tips to share with me regarding introducing Personio to their fellow employees? I have all the resources from Personio, such as this article: https://support.personio.de/hc/en-us/articles/209984985 but I’m more wondering about what people have done (the messaging or announcements) to get everyone behind adopting a new system.In my past experience, people are quite resistant to change, unless you can package it in a way that they feel like it will benefit them, so I’m curious to how everyone else has done it. I only get one chance to introduce this system / get everyone on board, and I’d like for the transition to go smoothly!Any tips are welcome! Thanks!Chantal
Hi, We have been using the Google SSO login for Personio. However now we will need to also integrate some users who will be from the Microsoft workspace . Is it possible to have the option of logging into Personio with both possibilities so the user can choose how they login to the system ? Has anyone implemented anything similar ? Thanks Sumi
Hello everyone, I wanted to ask what is the easy way to create an application/add referrals through Personio? Should that be connected to the career page or just tackling this with some functionality from Personio?In the company where I work, we are currently using a separate email to receive referrals from the employees, but we would like to use Personio to do it. Could someone help?
Dear Team at Personio, I am writing to bring attention to an issue I've encountered while using the personio app on a daily basis, and I also have a suggestion for an improvement of the browser version. Bug: whenever I reopen the app after tracking several hours of work (such as pausing or stopping the tracking), it prompts me to log in again using my username and password. This experience is quite frustrating. Furthermore, even after logging in, all the previously tracked time is lost. In essence, the app fails to save the recorded working hours as expected. Enhancement: it would be highly beneficial to extend the time tracking feature to the browser interface as well. Currently, only the personio app supports time tracking, while the browser interface only allows the addition of pre-defined hours. I appreciate your attention,Best regards.
Hi, Our account manager seems to be on leave and as we don’t have another contact person, this is the only channel I could think of. No-one in our organization can log into Personio or Personio app at the moment. Please reply as soon as possible when this will be taken care of. Thank you.Br, Edda/Finland
We are going through an organisational change, thus we want to make former employees who are still on the payroll but are no longer working with us invisible on the Personio organisational chart. Is it possible for us to have the choice of invisibility, as freelancers do? However, is it only viewable to the organization's administrator? If yes, could you kindly let me know how to go about it?
Hello,I’m trying to update an employee’s profile, but when trying to save the information I get the following message “Add a unique email address -- this one already belongs to another person.” even though there’s no other employee with the same email address.The email currently in the profile has a blank space at the end which I believe is influencing this, but I get this error either when saving with the space or when trying to remove it. Is there a way to avoid this or have this fixed? There are many data points we want to update but we can’t do anything as this error keeps showing up. Thanks for any help around this!
I am curious how you feel about the the way Personio seems to obscure getting support from them.Limit on two persons how are able to contact them. No published phone number on where to reach support when Personio is not functioning No published e-mail address to reach support when Personio is not functioning Need to fill in find answers form to submit a ticket to them No reply on wether this ticket is received or not and thus if they are working on it.Do any of you experience the same “great” support from Personio or is it just me?
Hallo, wir würden gerne Rechnungen für Stellenanzeigen, die wir über Personio gebucht haben den unterschiedlichen Firmen zuordnen mit denen wir verbunden sind.Ist das überhaupt möglich bei Personio? Danke euchHello,We would like to allocate invoices for job ads that we have booked via Personio to the different companies we are associated with.Is this even possible with Personio? Thank you
Hello dear community, I hope everyone’s doing good! I have been wondering about turning notifications of any kind for inactive employees. Is there a way in Personio where I can turn the notifications and emails the employees (both active and inactive) off in Personio? Many thanks!!
Hi there, I tried to launch our Personio App to some senior managers, but can now it takes me to a german version of the Desktop app. Is this a change or a weird routing issue? Have tried rebooting and signing in again, but it says I already have an account, so can’t do anything. there doesn’t seem to be somewhere in the “Find Answers area on the desktop for the Mobile App, so asking here. Photo attached of what my app now looks like on my phone. Thanks, Jenny
The default language is English, but some sections and attributes are in German. How can this be changed?
Hi! I changed the default language to English, but many attributes and steps in onboarding (which cannot be changed manually) are in German. I saw that there was a similar topic a few months ago. Is there a solution to this problem now?
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