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Here you can ask all topics and questions that you cannot assign to any other area.

  • 161 Topics
  • 360 Replies
161 Topics
A
Newbie
account22Newbie
asked in Other Topics
Personio login error in iPhone 12 Model

Greetings,I have recently purchased a new iPhone 12 (refurbished), I installed all Apps and all of them working fine, but only Personio App is not working, sometimes its repeatly show the error message “wrong username or password” and sometimes after several attempts when you logged in it shows the other error message “something went wrong, tray again later” like in the attachment.Would you please share your ideas about that, it will be really appreciated.All the best.login error iPhone 12 

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A
Newbie
A
Newbie
Ana_Cycle0Newbie
posted in Other Topics
Spain - New Time Legislation + Time Tracking in Personio

Hello, Are there any other Spain based Personio users? I would like to connect and understand how the new working hours legislation that has been recently approved will effect time tracking registration in Personio.Would love to connect with other ES_based Personio professionals.Hola,Hay otros profesionales en España que utilizan Personio? Me gustaría conectar y entender cómo nos va a afectar la nueva ley de horario laboral y cómo ajustarlo en la herramienta. Encantada de conectar con la comunidad de Personio España para estos temas. 

211
Gissel
Personio Implementation Manager
V
Getting Started
VilmaKGetting Started
asked in Other Topics
UK public holiday calendar 2025 - two days missing

Hello, We just noticed the 2025 public holiday calendar for UK is incorrect. 21st April and 25th August are missing. Please could we have those days added so we do not need to create a new list just for those days?Many thanks,Vilma

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Communicator
N
Getting Started
NilsKrugGetting Started
posted in Other Topics
ticket processing time

I have been waiting for over a week for tickets to be answered, is that the same for you? there is no response at all. Thanks for your opinions.

181
Silvan
Community Moderator
A
Follower
AmandaMasukuFollower
asked in Other Topics
Mobile App

Is there any plans to update the personio mobile app to show more than the basic details for the employee List? For example we’d be wanting to be able to view contact information  for employees from the app?

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A
Follower
K
Explorer
Kevin GExplorer
asked in Other Topics
How can we disable automatic notifications by e-mail when a Personio Conversations request is created or updated?

How can we disable automatic notifications by e-mail when a Personio Conversations request is created or updated?

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A
Follower
B
Getting Started
berat canGetting Started
asked in Other Topics
Deleting notification in bulk

Hello :))  We haven't started using Personio live yet. While testing the Performance module, we created some test goals for all employees. Everyone has received notifications about these test goals. Although we have deleted the goals from the system, the test goal notifications still remain visible for everyone. Is there a way to bulk delete these notifications? Thank you in advance for your support.

101
Christoph S.
Community Moderator
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Newbie
HR23Newbie
asked in Other Topics
Testing Platform for Personio

Hi,i am new to Personio Platform and would like to understand if we have a test environment for the tool.

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Newbie
H
Getting Started
h.houGetting Started
asked in Other Topics
My overtime is not displayed correctly in the new version

Since we are forced to use the new version, the overtime hours are being displayed incorrectly. I'm working hard with a lot of overtime, but it shows as 0 hours. Please fix this – it’s really frustrating!Also, in our company, overtime doesn’t count, so I try to balance my working hours throughout the month. With the new view, that’s not possible because it always shows 0 hours for the month.  

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Jana R.
Community Moderator
E
Getting Started
Elmar.EbelGetting Started
asked in Other Topics
Certificate problem

I know we did something wrong with the certificate. to edit the adminsite, i need to login, but the login with out sso is not possible. What can i do, is there any other/alternative option to login?the whole company is not able to login… so the topic has hiiiiiiigh prio!

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E
Getting Started
L
Explorer
Lucv3lExplorer
asked in Other Topics
Personio conversations - delete requests and visibility on the homepage?

Hey all! I have 2 questions regarding Personio Conversations:1. Is there a way for us as HR to delete Personio Conversations requests in the conversations module? As far as I can see we can only put them on resolved, but since our hr mailbox is linked to conversations we also get a lot of irrelevant mails and spam.2. Is there a way to add Personio Conversations to the homepage or regular employees? As of now they can only request/ask things via mail and slack, that works great! But I want to give the employees the ability to also ask questions via the homepage of personio + let them see their tickets and the status of their tickets, is that an option? If not I would love to see that added in the future!Luc

331
Valentina S.
Personio Employee
JamesMoranSSC
Getting Started
JamesMoranSSCGetting Started
posted in Other Topics
Negative Changes to Personio

We’ve recently had a UI update on Personio.But with it have come a number of function changes that have made on-boarding much worse.Starting with the removal of drag and drop to upload documents into onboarding.Over the course of 1 person onboarding for us, we drag and drop upwards of 80 documents (references, emails, id docs, etc) Now, in order to save an email to an onboarding we have to drag and drop it into our web-browser, which will trigger it to download and save to our downloads folder. We then have to click on the Browse button, then go to downloads, then the file.So what was a simple drag, drop, done - is now a drag, drop, click 4 buttons, done.Adding an extra 10-15 seconds per document.x80 documents x10+ people a month = 2-3 HOURS!!! of added time Then there is also the removal of the “Mark to Complete” button when you’ve uploaded everything necessary.Previously we would complete uploads and click one button to mark complete.Now you have to go back, click the traffic light,

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Valentina S.
Personio Employee
J
Getting Started
Jasmin HättenschwilerGetting Started
asked in Other Topics
Process & checklist for topics like unpaid leave

Hi everyone, I was wondering whether, in addition to the on- and offboarding checklists, it would also be possible to create other process as well as checklists for longer absences, for example maternity leave or unpaid leave. I found a similar question that was asked about a year ago. Perhaps there will be an update on this. Maybe you know something about it? :) I look forward to hearing from you! Best regards,Jasmin

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J
Getting Started
C
Getting Started
curiousmindGetting Started
asked in Other Topics
Customizing Job Listings in Personio

Hi everyone,I'm looking for advice on customizing the job listings in Personio. Specifically, I would like to adjust the following elements:Job Category: How can I change the font size and color? Job Title: Is there a way to style the job title for better visibility? Job Description: How can I format the description to clearly indicate if a position is permanent, part-time, or full-time?Additionally, given that we don't have many job postings at the moment, I was wondering if it's possible to remove the search bar entirely since it seems redundant.Any guidance or tips would be greatly appreciated!Thank you!

211
Sofia V.
Personio Employee
K
Follower
Katharina BuhrkeFollower
asked in Other Topics
Receive all emails in Personio with hr@companyname.com

Hey community, I want to receive all emails from candidates within Personio. Currently, the 1. automated email is sent out automatically, but from there, I receive all emails in my Gmail account instead of still in Personio. This is bad because I need all emails in the same place as the candidate and also my colleagues should be able to read all emails. I appreciate any hint how to solve this. Thanks in advance, Katharina  

323
Weena
Personio Employee
J
Getting Started
JonahMFGetting Started
asked in Other Topics
Birthday in App

Hi,is it possible to include Birthdays in the Calender of the Phone App?

81
Weena
Personio Employee
LegoMD
Detective
LegoMDDetective
asked in Other Topics
Announcements widget

Hi Everyone, do you maybe know as of when we can use the Announcements widget? Thanks a lot for the update and bests,Diana

412
LegoMD
Detective
Edda van der Ende
Communicator
Edda van der EndeCommunicator
posted in Other Topics
Re-boarding for returning employees

Hi,What would be the best way to have a re-boarding for returning employees, e.g. from parental leaves? The employees are “active” in our system. Also, re-boarding would have fewer steps than our onboarding.Thank you for your comments!Edda

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N
Communicator
L
Follower
LievazFollower
asked in Other Topics
Integration of 'Inbox' and 'Open Requests' on Employee Homepage

We are looking to integrate both the 'Inbox' and 'Open Requests' sections into the homepage for our employees. Could you please provide guidance on the following:For the 'Inbox' integration, which URL should we use? For the 'Open Requests' integration, could you share the process or steps involved? Additionally, in your last product update video, we noticed a 'highlight' appears when new messages arrive in the inbox. Currently, we only see the inbox widget without any notification of how many messages are present. Could you advise on how we can enable this feature? Thank you in advance for your assistance.

224
L
Follower
C
Follower
Circus2012Follower
asked in Other Topics
No manager notifications for inactive employee

Hello, We have a few inactive employees who have left the business. Their line manager is still receiving reminder notifications to approve things and that there are points to action. Is there a way to auto close those off once they have left? Many Thanks

266
Fernanda T
Personio Employee
N
Communicator
Nathan JollyCommunicator
asked in Other Topics
Automatic language settings for new employee

Hi Personio Team, Is there a way to change the language of the platform for an employee when you have admins rights ? We opened a new office in a country where all our employees are french speaking people. Our main office and our account is in English by default. I would like to know if there is the possibility to change for many users the language settings, without having to log into each profile and manually do it. Thank you for your answer, Nathan

264
Sofia V.
Personio Employee
V
Communicator
VolvicCommunicator
asked in Other Topics
Garden Leave

HI folksI have searched for more information on this but can only come across this thread which only goes so far. I can’t find anything in the support pages.For team members who are leaving the organisation but will be on garden leave for a period of time how are you managing this? The requirements would be that the employeeRemains on payroll (so adding them to garden leave type for more than 1 month removes from payroll according to a support call I had - how do I reflect they are on on this leave type without removing from payroll?)  Continues to accrue annual leave as normal  Their leave during garden leave is not visible to any team members on the absence calendar - eg parental leave, annual leave etc Does not show as active on the employee list Does not show on the “At A Glance” widget on the home page Remains on headcount reporting till their termination dateHow are you managing this? Thanks so much

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H
Communicator
A
Getting Started
Andreina OrtaGetting Started
asked in Other Topics
Onboarding

Hi allHow can I embed a Training step within and Onboarding step?For example: I would like employees to enroll in a training posted in Personio, as part of their onboarding journey, but I cant find the way to embed the training invitation in the Onboarding step thanks 

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N
Communicator
J
Getting Started
Jenny.GaekelGetting Started
asked in Other Topics
Electronic Signature

Dear team,At the moment, only one person is able to sign a document. When will it be possible for two or more people to sign the document?This is a paid feature and it is not optimal. Thank you in advance.

281
N
Communicator
H
Getting Started
hhberndGetting Started
asked in Other Topics
Add your personal calendar to Google Calender

Hello everyone,I am relatively new to Personio.I'm looking for a way to integrate my personal calendar with Google Calendar.So far, I can see the absences of all my colleagues in Google Calendar. But I only want to see my shifts.When I select ‘My calendar’ (screenshot) when subscribing, Google doesn't show me anything.Is there a trick for this?Many thanks for your help,Bernd

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I
Personio Employee
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