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Where can I find instructions how to terminate the subscription?

Hi,I'm trying to do an employee bulk upload with some changes. I receive an error message " You have to select at least one employee identification field to match employees to your uploaded file. "See also the file attached. What am I doing wrong not to be able to go to the next step?ThanksVaida

Hi everyone!Our employees are typiaclly based in Baden Württemberg and we have reflected the BW holidays in Personio for all German employees.  I now have a new employee based in NRW, with different holidays.  Does anyone have  a tip as to how I can reflect this best in Personio?Thanks for any input - it is as always much appreciated!Enjoy your day 🌷Linda

Hi there,I am looking to solve the issue of emails being sent to spam. We have set up some automated emails for pre-boarding and all the new joiners said the emails went into spam. Is there a solution for this? Thank you!Regards,Kaki

Hi Personio community! I’m a ROR developer and tried to sync with personio employee API. Getting an issue when I update the department name in personio and sync personio to my system. Personio employee API response but not giving the updated value of the department name.so anyone know about this or any solution for this issue?Thank You...

Hi there,Not really a question but an observation:  When I process a payout of overtime in Personio I get a message that “overtime was payed out successfully”.  Can you change the “payed” to “paid”?The word payed exists but does not refer to a financial transaction. It is a nautical expression:Payed definition: Although it is sometimes applied as the past tense of pay, using payed for paid is not correct.That being said, there is a sense in which payed can be correct. In nautical terms, payed is the past tense of pay, meaning to use pitch as a seal to prevent leaks.For example:To make the boat seaworthy, a sailor payed the open creases between the planks with hot tar. (Past Tense Verb)Please avoid using the word payed for paid.Sorry to be picky, but it hits me in the face every time I pay out overtime 😯😪!Have a gre

Hi all,Is it just us or has Personio changed the font style and size for some fields?  The font size is very small and doesn’t match the rest of the optics.  Maybe it is something on our end that we need to look at. Just asking to get clarity.Cheers, and enjoy your day!Linda

Dear All, Would it be possible to make workflows for employee requests.  For eg. an employee’s mouse or keyboard ( which is an employee attribute) is not working and wants to request new one. Would it be possible to create a workflow where the employee requests the same and can be approved by the direct manager and is visible to the IT responsible. Lakshmi 

can I add additional placeholders for email templates in recruitment. If for instance the interview will be in person and not by video can we add an office ID?

Hello everybody,I would like to implement special processes for our working students. I‘d like to have processes in Personio which remind and enable our working students to upload their proof of hours monthly and also their Certificate of enrollment each semester. Does anyone have an idea if/how this is possible?Thanks!

We are seeing a message ‘’403 forbidden’ when we try to upload a document to an employee file.As we introduce Personio at the end of this year, we need all documents in the files.What can we do?

Hi everyone, We invited all our members yesterday and they all received the mail. But today while willing to open the mail and finish registration, the mail wasn't anymore in the inbox. Then I tried to resend an invitation mail again, but they do not receive it anymore. Does anybody know how I can invite our colleagues now?Thanks a lot for your help.Kind regards,Jonathan

Hi there, I would like to edit my company domain to simplify login and any URL generated related to my Personio company site. Can you please tell me which are the next steps to proceed with the edit? Many thanks

Does anyone know why the login of Personio cannot be remembered. We continuously have to login for each session. 

Dear All, Recently we have been experiencing that the system is a bit slow than it used to be and there is always a very noticeable time lag to navigate to each page.  Most of our users has rated this system less in terms of user experience.  Not sure is this is something just our company is facing . Are there any solutions to this so we can have seamless experience while using personio.  ThanksLakshmi

Heyill be happy to know how can i make different authorization for team managers?id like them to be able to see all their employee data but not all the company data like the admins users.how can i do that?  thanks

Dear Community,Many of you may feel the same way as we do. Sad, shocked and helpless because of the war in Ukraine. This is all quite understandable in light of the terrible events that are unfolding. Our thoughts are with all those affected and we #StandWithUkraine. Perhaps, you have people in your teams who are directly affected or may be worried about their friends and family. Therefore, it is now your task as HR professionals to support your employees in this situation as best as possible. We hope that we can help some of you by sharing our initiatives below, and we especially look forward to hearing more ideas from your side, too. How do you deal with this issue?

Hello,I have been searching for tools to manage my companies and I came in touch with Personio. And after signing up. I discovered there was a lot of resources and things to cover. Can I have a full illustration and how I can start using the tools to manage my business? And do Personio have a software or mobile application better suited for working. Thank you,John (Alpha).

Hi community and Personio, Would it be possible to select multiple onboarding templates at once? For example:A general one for every new employee Additional onboarding templates per department or if team lead

Currently, in order to share information with an external collaborator you have to create a profile like any other employee and rescind their permissions. It would be very useful if these people had a different profile with basic information (email, name of the contact person, phone number, person within the organization with whom they are working directly...) in the documents section  the collaboration agreement and a section for service costs instead of payroll. This would imply that they would not appear in the organization chart, or that the system would count them as one more employee in the total number of employees because it leads to confusion.  

Hi community,Is it possible to schedule automatic invitations to Personio? If not, would it be possible to create such a function?Best,Emma 

Hi,More of a product request I believe. But is there a way for the company to create employee badges and grant them to its employees? Eg “Employee of the Month”

Hi! My coworker is working with a new mobile phone. This means that we should also be able to install the MFA/2FA authenticator on this mobile phone. For Personio we've noticed it is a bit more difficult to get the authentication working on her new mobile phone. We also noticed that it is only possible to log in, in Personio, with the authenticator app of Google.Will it the future also be able to log in via the authentication app of Microsoft? And do you perhaps have a instruction how my collegue could have the log in of Personio in her authenticator app on her new mobile phone up and running again? For example, other applications where you need to log in with an authenticator app, you have a QR-code. 

Dear Personio Support Team,Would be possible to export the calendar public holidays in pdf format (for example)?This option should be very useful because in Spain regulation (f.e.) is mandatory to public this calendar the first of January for employees and it is mandatory also this calendar is signed by the Company.Thank you!!