Other Topics

Hi,Is there a possibility to combine two (or more) requests in one - attach additional related requests/tickets  together to an initial request which was received as first? I know there is an option to create a “project” putting together several requests and have several team members assigned to it, but I have in mind one topic that is being discussed between the same requestor and one of the experts (a simple request, not a project as such).

Dear all, it seems that when logging onto the account we get straight to the personal page and not the starting page. Is there some setting to get to the starting page instead?Would make more sense I guess as this is where my tasks are and after all it is called “starting page”ThanksMarc

Talking about this community, where can I find my previous topics?When I hit my profile it shows 9 topics, when I go to the page it’s empty 

Hi I am an HR Director that has recently joined my company. I am looking for a thorough demo of personio so that I can understand all capabilities thorough - I am currently not getting the answers that I need from the posts. Can anyone help? Thanks 

Hi, my settings page is not displaying, just a blank screen, can anybody advise.  I need to go in and make changes to employee data that is captured and on boarding tasks. 

How do I access Personio Conversations?

Hello community, a hiring manager contacted me that they can't see the top bar when viewing an employee's profile (see photo). I am guessing this is some sort of bug since I as admin don't have the problem. Has anyone had this problem and know how to fix it?Thanks in advance! Nadja 

Hello, I request a demo please 

Hi,the invitation email to new starters is sent out in German and “Sie”, but we would either like to have it in English (or maybe decide if English or German; but if German, only with “du”)How can I change it? I cannot find it anywhere!Thanks,Sandra

Hi there, I am trying to export the Org Chart from Personio.  I can click on the respective file type and then on export but am not getting any file. Where will Personio put the exported org chart or is there a bug in the system? Thanks! Enjoy your day!Linda

Hello,I cannot work with the Personio app??and the data from employees cannot be saved???I ask for support. The moderator translated this post. Find the original post:Hallo,  ich komme leider mit der Personio-App nicht klar?? und die Daten der Mitarbeiter kann ich nicht abspeichern????  bitte um Unterstützung.  

Are there any good online courses to learn the management side of personio ?

We have sso enabled for all users at the moment but we haven't enforced it. Can I have MFA with Google Authenticator showing for the system admins and have SSO enabled for the rest of the team? When I went to the Settings function and looked at the security settings for the Admin role, it already had 2FA ticked so I’m not sure if it is possible to have a mixture, and how to do it. 

Hello!We have several accounts with access to Personio that are external to the company and that provide us with HR services (payroll, recruitment,...)We need them to have access so that they can access the information they need to do their job. This is a problem for us because:- The metrics of our HC are wrong- By integrating Personio with other tools, the system incorporates these people.Would it be possible to create a different type of access for people outside the organization? Thanks!

Dear Personio Support Team,I’m hereby contacting you to confirm what it is the current maximum of employees in Personio and how much does it cost to extend to more 100 employees.Many thanks in advance

Dear Community,I welcome you to this week’s FAQ!Users often encounter the situation in which they would like to erase a department or team, but they are not able to do so. This happens, even though the system states that no employees are assigned to the department/team:Settings > Company > DepartmentsDo you have any hint or do you know the answer to this question?❓ Why can't a department or team be deleted?We would love to hear from you!P.S. This post is related to our FAQ Community Quiz. You can find more details about it here:

Hi Personio Community! I need your support😉. We have activated a subsidiary and would like to manage a reduced visibility of the employees entered (ex: not see main company’s employees).I tried following the help centre info but can't set it up. Can anyone help us?A.

We are about to implement Personio and received the our personio account in german and after changing the language in the settings, we still have many attributes in german. Some things can't even be changed like nationality. Would it be possible to just reset everything and send me the English version of Personio? It is very frustration. 

Dear community I would like to know if personio is also hiring in south africa as the company says remote work and was wondering does it include specific regions or just where the company is based and its branchesThank you 

According to the section “Current Limitations...” in this article Azure Active Directory – Personio the integration with (Azure) Active Directory is currently limited to pure cloud(-only) environments. Most likely many customers are still running AD onprem and syncing it with Azure AD. In such cases (according to this article: https://learn.microsoft.com/en-us/azure/active-directory/app-provisioning/plan-cloud-hr-provision) the so called Azure AD Connect Provisioning Agent can be used to provision accounts from the HR app to Active Directory which is subsequently synced to Azure AD. Typically there is a second component syncing back email addresses

Hi, I would like to add more than one recipient to the automated emails of our onboarding template (e.g. email goes to new employee and their supervisor). How can I set that up? 

I want to remove some products from my subscription. How do I do it?

This is a ‘call out’ to others based in the various UK nations and across Ireland.Having had a really constructive conversation with Personio I am keen to establish an active group of community members with a focus on UK+IE.The topics are intended to cover all aspects of HR/People - but with a narrower scope.Anyone is welcome to join and look forward to meeting/engaging with you.

Where can I find instructions how to terminate the subscription?