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D
Getting Started
devansh075Getting Started
 Integrations & Workflows
Recruitment Webhook Event

I am building an integration with Personio and have a webhook-related question regarding recruitment functionality. When an employer changes a candidate's stage for a specific job, there don't appear to be any webhooks available to capture this event. This limitation is preventing me from building the invitation flow I need. Is there any alternative way to achieve this functionality or capture these stage change events?

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Getting Started
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Getting Started
Rebecca MGetting Started
 Time Off & Attendance
Time Off Self Approval and deletion

Hi EveryoneWhen an employee applies for time off, they can either request approval or self-approve. How can I stop them from approving leave? Also, how can I stop them from deleting leave days previously taken?

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Getting Started
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Getting Started
Christine ChiltonGetting Started
 Time Off & Attendance
Home page widget - Sick leave

How can I remove the sick leave from employees home screen widget?

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Getting Started
Moe
Community Admin
MoeCommunity Admin
 HR Strategy & Best Practices
People Puzzlers - August 2025

Good morning, everyone!Another month, another edition of the People Puzzlers series! 🤩For August, I thought we could go with something I’ve actually heard from more than a few workplaces. As always, thank you all for contributing to this community and making it the safe space for knowledge-sharing that it is. It has been a pleasure to spend my working days getting to meet so many of you all and I cannot wait to meet more of you! 😄Now, on to this month’s People Puzzler!Benefits Confusion You’ve done some digging and found out that a very low number of employees are signing up for benefits such as subsidised gym membership, transportation subsidy, etc. Leadership is now wondering if spending the money on providing these benefits is even worth it. To add to this context:The company in this situation is facing financial pressures that mean they are actively looking for ways to save on operational costs. Your initial, informal chats with colleagues led to some people saying that everythin

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Moe
Community Admin
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Getting Started
Christine ChiltonGetting Started
 Employee Data & Documents
People to celebrate

I am new to Personio and want to understand how I can get the entire business to be able to se anniversaries in the people to celebrate home page without sharing the permissions to HR Information.  I have done the calendar one but this is not then showing. 

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C
Getting Started
Naturally Mindful
Busy Bee
Naturally MindfulBusy Bee
 HR Strategy & Best Practices
Managing with kindness: what does it mean?

It’s summer and many of us will be dipping our toes in the joys of holiday adventures with friends and family. With the regeneration of rest and the loving attention of those who matter to us, we can rediscover parts of ourselves that communicate our values and beliefs, more easily accessing loving kindness and the joy of being alive, even the tricky bits.I’m choosing to give inequality, human suffering  and stress a wide birth this month, in favour of a topic that attracts little attention in management development training. Kindness and its relevance to management skill. Many would lump it in with all the other so-called SOFT SKILLS. A term that triggers fury in me when used to refer to interpersonal skills and communication. It seems to hold negative valence, along with nurturing, empathy and care. Is it coincidental that such characteristics are often unconsciously perceived as feminine? Let’s not go there right now, because I’d like to talk about your innate capacity for kindness

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Naturally Mindful
Busy Bee
Chris.Fii
Getting Started
Chris.FiiGetting Started
 HR Strategy & Best Practices
We Accidentally Built an AI That Can’t Be Biased — Now What?

Our lab was testing constrained LLM architectures when we realized something surprising: by redefining how the AI “thinks,” we could structurally prevent bias — not just detect it.So we googled and realized it could be useful to HR, and we had Claude AI make some fake JD’s and resumes that it said was loaded with biases and….it worked.Instead of filtering or training the AI, we have managed to erase demographic and proxy bias (names, schools, ZIP codes) at the cognitive level. It’s pretty cool. Testing shows near-100% blocking of known bias vectors, with full audit trails.We tried to make a demo video comparing the base model with one with this...firewall...we are calling it. It’s here, if you’re interested.But...now what? We’re not an HR company. We weren’t even really focusing on this. But it strips away all prestige/race/class/gender biases and evaluates strictly on merit, and that seems pretty importantIs this valuable to practitioners? Should we be talking to compliance teams, pro

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Moe
Community Admin
A
Getting Started
AC12345Getting Started
 Employee Data & Documents
Legal Entities

Hello,  When personio was established in the organisation, a legal entity was created but employees were not assigned to the entity. We now have 2 legal entities (both of which are in personio), and I'd like to assign employees to these entities for payroll purposes. I understand the process is to terminate the employees contract and use the re-hire function, changing the entity at that time. However that is a very admin heavy process, and one I'd like to avoid.  Is there any other way to amend the legal entity that would also then pull through to the payroll function?   Thanks,  

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SabbuSchreiber
Helping Hand
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Getting Started
nopersonalinformationGetting Started
 Employee Data & Documents
API question: Can I retrieve future changes to employees via API?

Hi,I need to retrieve changes made for employees with an effective date in the future via API.I can’t find any information on this on the API documentation?Can someone assist me on this please?

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Community Moderator
FriederikeThies
Busy Bee
FriederikeThiesBusy Bee
 Employee Data & Documents
Personio Employee API: time and timezone

Hey, we are using the list employees API to get new joiners from the system in order to activate them in other tools. I read at some point that the change happens usually around 3-4 am in the morning and have scheduled my integration for that time.  However I learned now, that the people are usually activated a day later (2nd day of the month) because no changes can be detected when I run the sync at 4am. My questions: at what time exactly are employees activated in Personio?  and: is this time UTC? UTC+1 or UTC+2Looking forward to your reply!

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M
Community Moderator
Moe
Community Admin
MoeCommunity Admin
 Community News & Announcements
Introducing "Personio Tips & Best Practices" – your goldmine to step up your Personio Game!

Dear Community,I’m thrilled to announce that we are re-launching our Learn & Share area in the Voyager Community — it’s now called Personio Tips & Best Practices: a dedicated space where we can come together to share best practices, workarounds, tips & tricks for getting the most out of Personio. Think of it as a goldmine of collective knowledge, curated by us (my colleague ​@Daniele) and also - especially - by you, our amazing community members, for the benefit of everyone!This is the place to:Share your success stories: How have you used Personio to solve a problem or save time? Discover or Share creative workflows: Learn how others are using features in innovative ways. Get inspired: Find new ideas to make your HR processes smoother and more impactful.Whether it's a clever workflow / automation, a report that has helped your team make better decisions, or a unique way to use a feature, or anything that has impressed your boss, your tips could be exactly what another memb

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Moe
Community Admin
SabbuSchreiber
Helping Hand
SabbuSchreiberHelping Hand
 Employee Data & Documents
Profile setup without login?

Hi guys,In the July update the following was announced:Onboarding templates can now include an invitation e-mail where you can share key info like office location and team members. New joiners are guided through a setup flow to add their details before accessing Personio.Does anyone know, has tested it or has examples on how this looks like? Based on this statement, new joiners won’t need to login to Personio to add their details but how would this work? What does that look like for the employee and how would we need to set this up on our end so this can work? Any inputs and insights are appreciated 😃Sabbu

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SabbuSchreiber
Helping Hand
S
Getting Started
Sasi VigneshGetting Started
 Recruiting
Adding External Interviewers

How to add external interviewers and external recruitment agency in Personio?

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SabbuSchreiber
Helping Hand
E
Getting Started
EntropyGetting Started
 Integrations & Workflows
Personio-Entra Attribute Sync

We need to sync our department hierarchy information in Entra. However, it appears that only the assigned ‘department’ attribute can be synced, but not the fully department hierarchy. Is there a way to export this information, e.g.:Human Resources > HR Business Partner > HR Business Partner - FinanceEmployee Org DataAlso there is also an attribute in Entra that could capture ‘cost center’ and ‘division’ but isn’t an available target for mapping:employeeOrgData resource type - Microsoft Graph v1.0 | Microsoft LearnWill it be possible to export this information via the Entra integration at some point?

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E
Getting Started
C
Follower
Circus2012Follower
 Employee Data & Documents
Remove from org chart

I have an employee who is serving their notice and is on payroll. However we do not want him showing on the org chart functionality as he has been announced as a leaver. How can we do this?

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Getting Started
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Getting Started
Blue407Getting Started
 Integrations & Workflows
Advice and support on Entra integration

I have seen the basic guides on setting up SSO and also Entra integration for onboarding/offboarding staff automatically. We have been using Personio for some time, but without SSO and without any Entra integration.Is there any more information, more detailed guides that I could have on setting this up?At the very basic level, being able to create a new Entra user account automatically when a new starter is entered into Personio is going to be useful. What is really going to help us though, is being able to map fields from Personio into Entra. In a perfect world, I would like to have role based access setup, so that somebody new joining the Finance team would automatically be added to the Entra security group for Finance and get all the permissions they need to start being successful on their first day. Similarly for our other Departments.We also have a need to add new Female starters into the Women's email group etc etcIs that sort of thing possible?Any additional background reading w

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Getting Started
O
Getting Started
Olga LysiakGetting Started
 Employee Data & Documents
Making Emergency Contact Information Mandatory

Hi everyone,We have many employees missing emergency contact details in their profiles, and manual follow-up is becoming time-consuming. Can we make the emergency contact field mandatory for all employees? How to handle existing employees who haven't added this information yet? We've tried manual HR reminders and checked profile settings but need a more systematic approach.Thanks for any guidance! 🙏

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SabbuSchreiber
Helping Hand
michelap
Getting Started
michelapGetting Started
 Salary & Payroll
Notification regarding A1 requests

Hi everybody, I have a question regarding the Compliance section in the Personio Payroll. I noticed that we don’t receive any notification when a request of an A1 application gets approved or rejected. Do you know if it is possible to set it up somehow and get notified about the outcome? Thank you in advance!

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K
Community Moderator
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Getting Started
ZaheerAGetting Started
 Recruiting
How to send a contract through Personio

Hi, How can I send a contract through the app?In settings - I can save the template under Recruitment - Offer and it does show up however, when I fill in the contract it doesnt save it and I have to email the contract. Help!Thank you

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Gianluca
Getting Started
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Getting Started
BettercallsolGetting Started
 Integrations & Workflows
Google Workspace Directory Sync / General Integration Monitoring

I’m stuck trying to troubleshoot the Directory sync integration, and the the logs/monitoring feature provides no real insight of succesful sync. The monitoring section simply says “Success” and under the “Message” section: “Update usecase completed successful” Although this seems to be incorrect since the attribute sync is not updating.  I would also be interested to know if the integration handles custom attributes that are created within google workspace. I can see any type of synchronisation of available attributes before listing them, so I assume not?  

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Getting Started
B
Getting Started
BettercallsolGetting Started
 Integrations & Workflows
Google Workspace Directory Sync - Attributes

I’m looking to leverage the Google Workspace Directory Sync integration to sync just a few attributes from Personio to Google workspace. It’s not clear what attribute Organisation: Location is referring to on the Google Workspace side, despite doing some research to try and find out - it’s simply not listed. The AI Help in Personio seems to also not really know and gets confused.  Additionally, Personio doesn’t seem to pre-search/cache any custom attributes from the Google workspace side meaning only the available attributes listed after connection are available. Does anyone have an idea of how I can confirm what the attributes actually link to? 

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B
Getting Started
Daniele
Community Admin
DanieleCommunity Admin
 Community News & Announcements
Help us improve the Community homepage: Participants needed for a quick online survey!

Hello everyone,We want to make the our Community homepage homepage even better – and for that, we need your help!Why we need your feedbackOur community should be a place where you can quickly and easily find answers, make valuable connections, and exchange ideas with other HR professionals. To ensure the platform optimally supports these goals, we're conducting a UX test.We'd like to hear from you..🔍 How do you navigate the Community homepage? Is everything easy to find?🤔 Does it meet your expectations and needs?🎨 How do you feel about the design and user-friendliness?📚 Is the content relevant and helpful to you?What to expectThe test takes only about 5 minutes and can be completed from anywhere.Your honest impressions are worth gold to us – whether positive or critical. There are no wrong answers!To participate, simply click on this link: https://usabi.li/do/xynnchmh4wro/8vprpwAs a small thank you for your time and valuable feedback, you'll receive an exclusive Community badge as

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Daniele
Community Admin
E
Follower
evehrydayFollower
 Integrations & Workflows
API call to retrieve workschedule deviation

Hi community, for one of our clients for who we maintain an api to read Personio we run into the issue that we are not able to read the full schedule in case of a work schedule deviation. Anyone who can point me in the right direction please?  

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Follower
J
Follower
JayJBFollower
 Integrations & Workflows
Personio conversations: not retreiving e-mail request from active integration

Hi, Within my company I am setting up / dry-running Personio Conversations for our HR Department to use in a later stage on production.After creating teams, setting up SLAs, I am trying to create requests through the pre-configured e-mail integration, using the team's e-mail address.(as described in the documentation: https://support.personio.de/hc/en-us/articles/7094238960925-Submit-a-request-using-Personio-Conversations).Unfortunately, upon e-mailing from a personal work account, I am not retrieving a new request in the Requests dashboard in Personio Conversations.Maybe there is something I have missed in the initial configuration, although I cannot find it. Manually creating a request within Personio Conversations works as expected. Let me know what else I can try, thank you.DZ

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Follower
W
Getting Started
WilliamGetting Started
 Integrations & Workflows
API functionality

Problem Description:Hello!I’m developing an integration between Personio and our system (via Make.com) and have encountered a few issues that cannot be resolved with the current API documentation. I’m hoping for your help or confirmation from the Personio team.The absence of certain predefined fields (such as "Salary Expectations," "Experience," "Current Employer," etc.) in API responses is an issue I’m encountering. I’m utilizing the /v2/recruiting/candidates/{id} and /v2/recruiting/applications endpoints to retrieve data about candidates and their applications. These fields are designated as standard within the system; however, they are not being returned in the API responses. No attachments (like CVs or any other docs sent by candidate, or added by manager) in API responses - I’m trying to retrieve document files related to candidate applications, but the attachments field is missing in the endpoint responses /v2/recruiting/candidates/{id} and /v2/recruiting/applications.I would app

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Christoph S.
Community Moderator
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