Time Off & Attendance

Hi,We have several absence types in hours (parental leave, sick leave and Care of sick child). When extracting the payroll file Parental leave and Care of sick child does not show up in the file as absences. This means we need to look through all employee’s time off before handling payroll. First of all, is there a way to make these show up in the payroll file?Secondy, why does sick leave in hours show up in the payroll file and not the others? This is really important for us to handle payroll correctly so some insight in how to handle it would be greatly appriciated!  Best,Josefin

The title sums it up quite well. If employee makes paid vacation request, but for one reason or another I have to reject the request, I want to add an comment why was it rejected. Is it possible to do? If yes→ let me knowIf No→ Why and will Personio look into that :) 

I would love to know if there is the option for an employee to request several days of remote work at once. For example if an employee works every Wednesday from home, that he can request this for a whole month or specific period of time?

Hi all, We are experiencing some difficulties with lacking the option to limit time off requests. Now our employees can request time off even though they have exceeded their limit. If the supervisor/approver doesn’t look at the employee’s balance before approving, they can get more time off than they are entitled to. I saw that this question was raised 2 years ago and that there back then was no option to “block” them from taking more time of, or that the days that exceed the limit are automatically entered as unpaid time off. Is there an update to this? Or a good workaround?  Best, Josefin 

Hello,We wish to implement tenure tenure based increase of vacation entitlement and cap it at 27 days of leave in France. (initial entitlement is 25 vacation days). The screenshot shows how I set it up. Will this allow the increase to stop at 27 days?Best, Nadine   

Hi there, New to Personio and soon to launch the system. We will not be using the Attendance tab. However, we want the manager to be able to add overtime for employees, for example. Adam Fox worked 4 hours on 28/08/2025 doing manual production. We then want this to go for approval to our FD, and finally for me to extract this as a report for payroll. Is there a way to do that over than flexible working and using the attendance tab. All suggestions welcome. Thank you :)

I wonder if you can help me to find a solution to an issue we are having with staff being able to request holiday over their allocated entitlement.example last year we have someone take 3.5 days more than the absence setting should allow, they were allocated 15 days and were able to take 18.5. Is there a box I’m not ticking or is this a serious fail in the system?Is our only fail safe the line manager (approver) surely it should flag to say you don’t have allowance for this or atleast tell the manager they dont. Please help

I’ve run into a problem with the time-off configuration.Ideally, we need it to work so that the “valid on” period is Monday–Sunday, excluding public holidays.In Estonia, employees are entitled to 28 days of paid vacation. These are calendar days, so weekends are counted as well — meaning it’s not 28 working days.To use the time-off module effectively, we need a solution that automatically accounts for this. While we could exclude holidays manually, that would defeat the purpose. We’d like the system to handle this automatically, without requiring manual edits.

Hi Folks,I’m sure many UK users are familiar with absence triggers in line with a company’s attendance policy. I was wondering if there’s a way to set up a workflow so that when someone enters or is assigned a third instance of sickness absence within a rolling 12 month period, it triggers a notification to the line manager and HR?Thanks!Stefan

Hi all,We have a wish to include our internal time off policy in the time off requesting process. We have noticed that we get alot of questions regarding swapping bank holidays, advance holiday etc. even though we have a policy on the intranet. We think it would be very helpful to have, in the time off section, a document or a link to a document consisting of key information you might need when requesting your time off. The help center AI told me it was possible but was not able to show how. Has anybody done this or something similair and could assist me? Best,Josefin

We have encountered an issues with overlapping absences in Personio, that employees are able to add multiple absence types (e.g. vacation and sick leave) for the same time period. This results in deducted vacation days even though the employee is sick and has registered sick leave. The system does not generate a notification of this happening. Has anybody else had the same issue and figured out an automation or any other workaround to stop this from happening or that you are atleast notified of it?

Hi all,  Up until recently we really liked the possibility to type /personio in any Slack conversation and a window to request an absence directly from there was amazing. Now I checked it and it doesn’t work. It says /personio is not a valid command. In Slack, all messages that start with the "/" character are interpreted as commands.Has anything changed from your side recently on this? Best regards, Vesna

Hi all, I'm having an issue with the time off policy which was properly created and assigned to people, and I, as an admin, can see it on employees’ profile pages (as assigned). However, employees reported that they cannot see 2 newly added categories in the Tim off widget.What could be the problem?Thank you :)

We intend to roll-out the time off module as of January 2026 however we struggle because in our company people are only allowed to work one day from home.The accrual policy for remote working in Personio only allows for a monthly contingent but not a weekly. Therefore, this does not work for us. People should be able to capture this one day without any approval. If needed, HR can approve additional days of remote working on an individual basis. Does anyone have an idea on a workaround? 

How can I remove the sick leave from employees home screen widget?

Hi EveryoneWhen an employee applies for time off, they can either request approval or self-approve. How can I stop them from approving leave? Also, how can I stop them from deleting leave days previously taken?

Hi all, Is there a way to change approved overtime automatically in flexi time?ThanksTom

Our company uses a custom holiday accrual policy that I’m not able to replicate in Personio. The key policy rules are:Employees accrue holiday on a monthly basis from hire date. Example: An employee hired on 1st February with 24 days per year will have accrued 2 days of holiday on the 1st of March There is no holiday year end-date where outstanding holidays are terminated, instead this is a rolling policy where the only limit is how many days you can accrue in total. This number is set to your annual allowance. Example: Employee with 24 holidays per year can accrue up to 24 days. If he has 24 accrued days and continues working without taking any paid leave, he will remain at 24 accrued holidays.Is there a way to reflect one or both of the above in Personio’s paid vacation policies? We could manage the max holidays manually if needed, it’s mainly the monthly accrual that we need reflected on the system. Many thanks

Hi Everyone, I have a staff member who works a 28 hour week. She has a 5 week working pattern, e.g week 1, 28 hours over 4 days, week 2 28 hours over 5 days, week 3 28 hours over 5 days but different working hours per day than week 2. Currently I have her AL in hours calculated over 5 days, and her working pattern set up as 5 hours 35 mins per day. This is fine where she takes a full week’s leave - it deducts 28 hours from her balance. On the days, however, where she works a full day, e.g 9 to 5 (7 hours) and wants to take the afternoon off, e.g 2 to 5, she is unable to do do, as her working day is set up as 5 hours and 35 minutes., from 9 to 2.35. Is there any way to add a 5-week working schedule in the background? I can see there is the option to add 4 weeks for the schedule which I will try, and would help but can an additional week be added?  

Hi everyone I’ve set up an employee on a different holiday policy as she’s on varied hours through the week.  So I’ve set it up as hours.  However, although everything else looks the same as any other employee she’s getting the attached when she tried to book holiday.  It says “sorry couldn’t retrieve your data” I must have done something wrong but no idea what!  Any ideas please?

Dear all, We have two absence time off type:On call (weekdays)On call (weekends)Both are used and aproved, but when creating the report for last month only “On call weekdays” is visible.Any idea?ThanksTom

Hi, For a workplace, i did the public calendar set up. and i assigned this workplace to our employee. and i still dont see the public holidays in her calendar. what can be the problem? Who could help me?

Hi again :)We've enabled the clock in/clock out profile for our working students in the time tracking system. However, they can still manually enter their time. We want working students to only use the clock in/clock out function, not manual entry. How can we disable the manual time entry option for them?Thanks in advance :) Berat 

Hi everyone,I would like to set up the home office policy for the employees. The employees have 100 days/year for HO, which means 8 days/month. This number of days is applied monthly, and if the employees don’t use them, these days will be forfeited. However, Personio keeps adding on the unused HO days from previous months to the next month and cause confusion for the employees.Is it possible to have Personio allowed 8 days HO every month and not adding up days to the next month?Thank you & Good day

How do I create tasks so that when employees enter time they can allocate it to a list of tasks