Post all your questions and discussions about recruiting with Personio here.
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Hey. Is it just me or the new update is a bit confusing. I am unable to bulk reject candidates in the new update like we used to. There is no option to select multiple candidates, cant see any boxes against their name. In anyone can help. Thanks
Hi Team, We have an employee that is registered as Line Manager, but she always have issues accessing the candidates on our jobs. She is registered as Line manager and should see it all, but we always need to manually add her in each candidate profile as interviewer or line manager in order for her to see the candidates, and some times add and remove until it works. The rest of the people in the company with same access has no problems accessing the candidates. Have any of you had this issue before and have any idea of what that could be? We already raised a ticket but no answer from Personio, so trying to get some help from this community here.
Hello community!I’m reaching out to ask about your experience with applications from your recruitment partners via Personio.Our agencies are using tracking links to submit their candidates and we agreed they would use their own emails to receive application updates and to email them from Personio.We had a case when our recruiter used her same email for 2 applications, so the system made them linked and automatically duplicated name for the other candidates, though these were completely different profiles and different tracking links.I wonder if there’s any chance for agencies to use one email for their applications and avoid duplication or does it have to be a new email for each candidate?
Since last week we are unable to schedule interviews using video conferencing. We set up the integration with Microsoft Teams literally 4 weeks ago, and things have been working fine since then, but now suddenly we cannot schedule any video calls with Personio. I have followed the help articles and:(i) Connected Cronofy(ii) Made sure to ask my IT Director to set up MS Teams as described in the Personio help articles(iii) Made sure that I had full admin privileges on Personio(iv) Made sure that Microsoft Teams is connected, and that all employees calendars are synced I really hope someone is able to help out soon, as we are at a standstill with interviews. Best regards,Reza
Hi, In our application form we've added the question ‘how did you find us’ as an attribute. Is it possible to add an open text or comment to the multiple choice answer options? Like ‘other: ...’? And how can I change the order of the multiple choice answers without deleting them and creating new answers (which will mess with the data collection)?Thank you!
Hi, I’m experiencing a problem with the applications tab. When I go to Job → Applications it shows me the normal pipeline view: As soon as I click on a candidate to review their profile, the view changes to all applications (rejected and active) for all jobs:I then have to filter the job and go to the right stage to review another candidate. I now have to do this for each application. Is this a product update or a system bug and is there a workaround or way to fix this? Thanks!
Hi, Is anyone able to help with the below? I’ve managed to add out contract as a template but I’m encoutering an issue when it comes it to the date placeholder for signature. When sending it out a contract we send it to the manager to sign before sending it to candidate to sign. the issue is when a manager signs and dates it (let’s say they date is 03/12/2024) and then the candidate signs, it still shows the original date that the manager signed it instead of updating it for whatever date the candidate signed it even if it’s days later?
Hello dear community, For a few days now I have been having problems sending emails from Personio. Everything seems to work perfectly when I send an email to a candidate and I am told that the email will be sent. However, after a few minutes the email is not delivered and I see the following error message:This message could not be sent.reason: An unexpected error occurred while processing the e-mail. Please try again later or contact support if the problem persists. When this happens, I do not receive any notifications. As a result, candidates miss important emails and I do not know about it unless I check it myself. Has anyone faced this problem and has a solution? Thank you for your answers and have a nice day!😊
Hi,We want to implement candidate experience survey and automatically send the email with the survey to candidates when they got rejected or withdrawn on advanced stages of recruitment process.At the moment there is no functionality of flexible setting up of auto-reply emails to candidates on any stages of the recruitment process.Are there plans to implement flexible setting of auto replies/emails, except the auto response on receiving application?
I am trying to figure out where and how I can change the settings and (strange) options to ‘Occupation’ If they pull through to an external job board, I understand but the options seem strange and unclear what they are for. Would love some help on this!
Hi CommunityIs it possible to integrate a job list with a iframe, but not by displaying the whole site. I just want the List with the Jobs without the header image etc. I checked the documentation under https://developer.personio.de/docs/integration-via-iframe but did not find a solution.Thank you and Cheers
Hello,how can I export the annual interview numbers? and the interviewers who conducted the most interviews? thanks!:)
Dear Community,Is anyone experiencing: This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException Thank you.
Hey, we used the company export function and found that crucial information from applications is missing: the export contains in the applications.csv the disqualification_reason_id but no actual transformation for what it stands we also checked the other CSVs in case there is maybe a mapping table but such a thing does not exist. Can you please tell me where I can get the mapping and/or when this will be fixed in the export function?
Hi, How can I send a contract through the app?In settings - I can save the template under Recruitment - Offer and it does show up however, when I fill in the contract it doesnt save it and I have to email the contract. Help!Thank you
hello community,I need to post a job, but we need to be an anonymous post as we don’t want to dispaly the company name and don’t want this one directly on our LinkedIn page.Is there way I can do this via Personio?Appreciate the help.
Hi, I am curious if anyone uses job requisitions for position approval prior to actually creating a position, and if so is there a way to set up that initial approval in personio?
Hello,I would like to write the salutation according to first name, last name, or gender as follows:Very honored Mr. Müller, very honored Ms. Müller.For one of our applicants (Mr. V. T.), despite this formula:||Very honored Mr.|Very honored Ms.|Hello {{first_name}}|Hello {{first_name}}|| {{last_name}},it resulted in:“Hello V. T.,”but it should have been “Very honored Mr. T.,”Could you also provide me with an English version? Hallo,ich würde gern die Anrede je nach Vor- beziehungsweise Nachname beziehungswelsche Geschlecht so schreibenSehr geehrter Herr Müller, sehr geehrte Frau Müller.Bei einem Bewerber von uns (Herr V. T.) ist es trotz dieser Formel:||Sehr geehrter Herr|Sehr geehrte Frau|Hallo {{first_name}}|Hallo {{first_name}}|| {{last_name}}, so.“Hallo V. T.,”rauskommen soll aber “Sehr geehrter Herr T.,”Könnt ihr mir auch gleich eine englische Variante mit anbieten?
