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Recruiting

Post all your questions and discussions about recruiting with Personio here.

266 Topics
571 Replies

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266 Topics

LaisGetting Started

Issues with access to Recruting Functionality

Hi Team, We have an employee that is registered as Line Manager, but she always have issues accessing the candidates on our jobs. She is registered as Line manager and should see it all, but we always need to manually add her in each candidate profile as interviewer or line manager in order for her to see the candidates, and some times add and remove until it works. The rest of the people in the company with same access has no problems accessing the candidates. Have any of you had this issue before and have any idea of what that could be? We already raised a ticket but no answer from Personio, so trying to get some help from this community here.

121

12 hours ago

KerynGetting Started

asked in Recruiting

Change application form to sentence case

I’m in the process of setting up the recruiting function. I’ve ‘previewed’ what the application form will look like to candidates and all the questions are in upper case, which makes them difficult to read. Is it possible to change them to sentence case?

6 days ago

NoorBilalGetting Started

asked in Recruiting

Unable to reject candidates in bulk in recruiting tab

Hey. Is it just me or the new update is a bit confusing. I am unable to bulk reject candidates in the new update like we used to. There is no option to select multiple candidates, cant see any boxes against their name. In anyone can help. Thanks

382

6 days ago

Olena HadzhylovaNewbie

asked in Recruiting

Personio Recruiting: same email in agency applications

Hello community!I’m reaching out to ask about your experience with applications from your recruitment partners via Personio.Our agencies are using tracking links to submit their candidates and we agreed they would use their own emails to receive application updates and to email them from Personio.We had a case when our recruiter used her same email for 2 applications, so the system made them linked and automatically duplicated name for the other candidates, though these were completely different profiles and different tracking links.I wonder if there’s any chance for agencies to use one email for their applications and avoid duplication or does it have to be a new email for each candidate?

162

17 days ago

R ZGetting Started

asked in Recruiting

Urgent: Video conferencing not available

Since last week we are unable to schedule interviews using video conferencing. We set up the integration with Microsoft Teams literally 4 weeks ago, and things have been working fine since then, but now suddenly we cannot schedule any video calls with Personio. I have followed the help articles and:(i) Connected Cronofy(ii) Made sure to ask my IT Director to set up MS Teams as described in the Personio help articles(iii) Made sure that I had full admin privileges on Personio(iv) Made sure that Microsoft Teams is connected, and that all employees calendars are synced I really hope someone is able to help out soon, as we are at a standstill with interviews. Best regards,Reza

593

18 days ago

developyourskillsGetting Started

asked in Recruiting

Custom application form

Hi, In our application form we've added the question ‘how did you find us’ as an attribute. Is it possible to add an open text or comment to the multiple choice answer options? Like ‘other: ...’? And how can I change the order of the multiple choice answers without deleting them and creating new answers (which will mess with the data collection)?Thank you!

20 days ago

LaurajGetting Started

asked in Recruiting

Applications tab

Hi, I’m experiencing a problem with the applications tab. When I go to Job → Applications it shows me the normal pipeline view: As soon as I click on a candidate to review their profile, the view changes to all applications (rejected and active) for all jobs:I then have to filter the job and go to the right stage to review another candidate. I now have to do this for each application. Is this a product update or a system bug and is there a workaround or way to fix this? Thanks!

1 month ago

AmandaMasukuFollower

asked in Recruiting

E-signature date placeholder

Hi, Is anyone able to help with the below? I’ve managed to add out contract as a template but I’m encoutering an issue when it comes it to the date placeholder for signature. When sending it out a contract we send it to the manager to sign before sending it to candidate to sign. the issue is when a manager signs and dates it (let’s say they date is 03/12/2024) and then the candidate signs, it still shows the original date that the manager signed it instead of updating it for whatever date the candidate signed it even if it’s days later?

324

1 month ago

Vincent MaurasGetting Started

asked in Recruiting

This message could not be sent

Hello dear community, For a few days now I have been having problems sending emails from Personio. Everything seems to work perfectly when I send an email to a candidate and I am told that the email will be sent. However, after a few minutes the email is not delivered and I see the following error message:This message could not be sent.reason: An unexpected error occurred while processing the e-mail. Please try again later or contact support if the problem persists. When this happens, I do not receive any notifications. As a result, candidates miss important emails and I do not know about it unless I check it myself. Has anyone faced this problem and has a solution? Thank you for your answers and have a nice day!😊

213

1 month ago

Daria MGetting Started

asked in Recruiting

Auto generated and autoreply emails that can be sent after the recruiting stage in Personio

Hi,We want to implement candidate experience survey and automatically send the email with the survey to candidates when they got rejected or withdrawn on advanced stages of recruitment process.At the moment there is no functionality of flexible setting up of auto-reply emails to candidates on any stages of the recruitment process.Are there plans to implement flexible setting of auto replies/emails, except the auto response on receiving application?

151

1 month ago

Laura oGetting Started

asked in Recruiting

Job Post settings. "Occupation" with options: 'Work at Home' , 'Career fair' and 'other'

I am trying to figure out where and how I can change the settings and (strange) options to ‘Occupation’ If they pull through to an external job board, I understand but the options seem strange and unclear what they are for. Would love some help on this!

1 month ago

TravaGetting Started

asked in Recruiting

Just integrate Jobs List in Iframe

Hi CommunityIs it possible to integrate a job list with a iframe, but not by displaying the whole site. I just want the List with the Jobs without the header image etc. I checked the documentation under https://developer.personio.de/docs/integration-via-iframe but did not find a solution.Thank you and Cheers

111

1 month ago

Greta SandorGetting Started

asked in Recruiting

Recruiting report- interview numbers

Hello,how can I export the annual interview numbers? and the interviewers who conducted the most interviews? thanks!:)

171

1 month ago

Jenny.GaekelGetting Started

asked in Recruiting

Reason: Failed to mail applicant message 71703604

Dear Community,Is anyone experiencing: This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException Thank you.

131

1 month ago

FriederikeThiesBusy Bee

asked in Recruiting

Export of Company Data without new withdrawal reasons/rejections reasons

Hey, we used the company export function and found that crucial information from applications is missing: the export contains in the applications.csv the disqualification_reason_id but no actual transformation for what it stands we also checked the other CSVs in case there is maybe a mapping table but such a thing does not exist. Can you please tell me where I can get the mapping and/or when this will be fixed in the export function?

514

2 months ago

ZaheerAGetting Started

asked in Recruiting

How to send a contract through Personio

Hi, How can I send a contract through the app?In settings - I can save the template under Recruitment - Offer and it does show up however, when I fill in the contract it doesnt save it and I have to email the contract. Help!Thank you

camillaruizNewbie

hello community,I need to post a job, but we need to be an anonymous post as we don’t want to dispaly the company name and don’t want this one directly on our LinkedIn page.Is there way I can do this via Personio?Appreciate the help.

281

2 months ago

lisaamorosoCommunicator

asked in Recruiting

Job requisitions - Approval process

Hi, I am curious if anyone uses job requisitions for position approval prior to actually creating a position, and if so is there a way to set up that initial approval in personio?

Recruiting: Salutation

Hello,I would like to write the salutation according to first name, last name, or gender as follows:Very honored Mr. Müller, very honored Ms. Müller.For one of our applicants (Mr. V. T.), despite this formula:||Very honored Mr.|Very honored Ms.|Hello {{first_name}}|Hello {{first_name}}|| {{last_name}},it resulted in:“Hello V. T.,”but it should have been “Very honored Mr. T.,”Could you also provide me with an English version? Hallo,ich würde gern die Anrede je nach Vor- beziehungsweise Nachname beziehungswelsche Geschlecht so schreibenSehr geehrter Herr Müller, sehr geehrte Frau Müller.Bei einem Bewerber von uns (Herr V. T.) ist es trotz dieser Formel:||Sehr geehrter Herr|Sehr geehrte Frau|Hallo {{first_name}}|Hallo {{first_name}}|| {{last_name}}, so.“Hallo V. T.,”rauskommen soll aber “Sehr geehrter Herr T.,”Könnt ihr mir auch gleich eine englische Variante mit anbieten?

231

3 months ago

mishantGetting Started

asked in Recruiting

Evaluation forms are not being saved

On 02.10, I initiated and completed most of four evaluations for candidates in the recruiting process. I then saved them as drafts to finish today.Unfortunately, the evaluations are now empty, and I receive the message "the saved draft could not be retrieved. Try reloading the page." Even after reloading multiple times, the evaluations are not retrievable. This is very frustrating and unreliable. I found a post from about 4 months ago with a similar issue, which was apparently a bug that was fixed.Has anyone experienced the same situation and managed to retrieve their notes/evaluations?Am 02.10. habe ich insgesamt vier Evaluationen für Kandidaten im Recruiting-Prozess gestartet und zu einem sehr großen Teil ausgefüllt. Anschließend habe ich diese zwischengespeichert, um diese heute abzuschließen. Leider sind die Evaluationen nun leer und ich erhalte die Meldung “der gespeicherte Entwurf konnte nicht abgerufen werden. Versuchen Sie, die Seite neu zu laden.”. Auch nach mehrfachem Neu-Lad

211

3 months ago

Katharina BuhrkeFollower

asked in Recruiting

LinkedIn does not update job application

Hey folks, I did a mistake and created a job application’s location as Onsite. This is how it appeared on LinkedIn then, all fine. Now I changed the location on Personio to Hybrid. But it is not reflected on LinkedIn, where On Site is not changed to Hybrid. I know that it is generally possible, because our other job descriptions on LinkedIn are hybrid/remote as well. the change must be reflected, because it affects the number of applicants tremendously. In that position, people want the ability to work in office and remotely. Should I just wait? Or disconnect and connect LinkedIn? There I am afraid that it affects all job offers we have online. I would appreciate any hint. Thank you, Katharina

191

3 months ago

Uxue BellidoGetting Started

asked in Recruiting

Auto Rejections - New feature in Recruiting

Good morning! I recently activated a new feature that I could see available in recruitment to do automated screenings.I created one filter in one position for a day and everyone from the hiring team started receiving emails minimum every hour about the Auto rejections. These emails are wrong as they sometimes refer to a position where this function is not activated. I have now deactivated the function in the position but we keep receiving emails. How come that we keep receiving emails about this even if there is no filter activated? Can we have this function and deactivate the email notifications? I tried to do this but I cannot see any option for this. Thank you!

521

3 months ago

Kim StringerNewbie

asked in Recruiting

Recruiting. Removing a job board 'workinstartups' unssigned messages.

Recruitment pain. My job ad is being posted on a “workinstartups’ job board, which then attracts candidates that apply all through one workinstartup email and it becomes an unassigned message. Clogging up unassigned messages and not useful. How do I remove workinstartups from the job board that the job ad goes to. I do not pay for it, and I cannot see it as one of the job boards on the platform. ThanksKim

151

4 months ago

EmilyBGetting Started

asked in Recruiting

Filter candidates based on answers to application questions

I set up questions in the application that I would like to then filter by, in order to reject candidates quickly. (examples: whether or not they require sponsorship for visa, whether or not they speak the languages required, etc)Maybe I’m missing something but filtering the candidates based on answers to these questions doesn’t seem to be possible. So to reject candidates based on the questions I asked I have to look through each and every profile… for hundreds of applications.Anyone got any tips?Thanks in advance

773

4 months ago

AnnaCzarnikExplorer

asked in Recruiting

Managing Communication for Two Entities in Personio

Hi everyone,I'm currently working in a role that supports two separate entities within our company. I understand that it's possible to create separate career pages and use different email addresses for each entity. However, I am wondering about managing communication during the hiring process, especially when it comes to onboarding.For example, if we hire a person for one of the entities, I want to ensure that all communications, such as onboarding emails, come from the email address dedicated to that specific entity. Is there a way to set this up in Personio so that communications are sent from the correct email address associated with each entity?Any insights or advice on how to manage this would be greatly appreciated!Thank you!

404

4 months ago

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