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I frequently receive notification e-mails like “New Recruiting Comment”. Until a few weeks ago, clicking on the button “View in Personio” led me to the personio log-in page. After entering my credentials, I was directly taken to the respective applicant.

Unfortunately, since a few weeks, when I click the link in the notification mail and after I enter my credentials, I only end up in the dashboard and have to search for the applicant manually.

Is this a bug that will be fixed?

Hi ​@blootplazma !

Thanks for sharing this question with the community 😄

Tagging ​@Nick as he’s quite knowledgeable regarding recruitment in Personio!


Hello ​@blootplazma ,

Thank you for reaching out and bringing this to our attention.

It seems like there may have been a change in the way the notification links are working. This could be related to a recent update or configuration change. Typically, the "View in Personio" link should take you directly to the respective applicant, but it appears that this is no longer the case for you.

We recommend trying the following troubleshooting steps:

  1. Ensure that your browser’s cache is cleared and that there are no stored redirects that might be affecting the link behavior.

  2. Check if there have been any recent changes in your Personio settings that might affect how you're redirected after logging in.


Hi ​@blootplazma !

Has ​@Sharyu’s reply answered your question? If so, go ahead and select it as the Best Answer so that your fellow community members can easily find it! 😄


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