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Recruiting

Post all your questions and discussions about recruiting with Personio here.

  • 289 Topics
  • 637 Replies
289 Topics
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Getting Started
LaurajGetting Started
asked in Recruiting
"Offer" doesn't appear as the final stage in data export

Hi, We’re trying to get a better understanding of our offer acceptance/rejections and unfortunately in the csv export it doesn’t show “offer” as a final stage, only the last stage a candidate was in before making an offer. Is there anyway to get the data on candidates who have reached the offer stage in the process? Thanks!

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Personio Employee
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Getting Started
Nicole KPGetting Started
asked in Recruiting
Closing job vacancy

In The Netherlands most job vacancies have a closing date. After this date you cannot apply anymore and the selection process will start. I can only choose to unpublish or archive. It would be nice to be able to add a closing date to (also visible for applicants) and be able to process this way in Personio.

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Personio Employee
B
Getting Started
Banana611Getting Started
asked in Recruiting
How to automatically add recruiting team to LinkedIn postings?

Hello,I’ve noticed that occasionally on LinkedIn it will say who the recruiter is for the role. Since we have LinkedIn already integrated into Personio (and the hiring team in Personio is already added), I am wondering how (assuming its possible) to have this information automatically be included in the LinkedIn posting. Any answers or help would be greatly appreciated :)  

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Personio Employee
N
Getting Started
NoorBilalGetting Started
asked in Recruiting
Auto rejection in Personio

Hey I just wanted to ask if personio pre-screens and auto rejects the candidates, for instance our main criteria for one position is 5 years of experience so Personio can just pre screen and send rejection to candidates who don’t meet this experience criteria. Looking forward to hear!! 

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Personio Employee
V
Getting Started
vmkstdeGetting Started
asked in Recruiting
Message replies do not appear in Personio

Hello,I am a pretty new Personio user, so can not figure out how to change the Settings in the Recruiting Messages section.When a Message to the candidate is sent through Personio and the candidate replies, the reply does not appear under the candidates profile/application and it is not under Unassigned Messages. Only the recruiting team members who get emails sent to the “Custom email address” defined in Personio “Recruiting email settings” forwarded to their regular mailbox can see the candidate replies. Under the candidate’s profile in Personio, the conversation looks one sided.What setting need to be fixed, so that the whole conversation/messages would appear under each candidate’s profile in ”Messages” section?

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Personio Employee
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Follower
LievazFollower
asked in Recruiting
Interview forms setup

I am reaching out to inquire about the functionality of our your system regarding interview forms setup for our hiring managers.As part of our hiring process, we conduct two interviews before making a hiring decision. To ensure consistency and objectivity in our assessments, I have created two distinct interview forms: one for the first interview and another for the second interview.My query pertains to the possibility of "presetting" these interview forms/questions within the system. By this, I mean establishing a predetermined “interview question-template” for each interview stage, which can be automatically dispatched to the respective hiring manager upon scheduling an interview. This would enable us to maintain a standardized and streamlined approach to our interviewing process.Could you please advise if such functionality exists within system? I am not referring to the “recruiting-evaluation forms’ that are filled to evaluate an interview.  Thank you for your assistance and guidan

341
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Personio Employee
D
Getting Started
DulcieGetting Started
asked in Recruiting
Editing Calendar Invites for Interviewers

Hi everyone! How can I edit the calendar invite that interviewers receive? I’ve only seen how to configure if interviewers should receive a calendar invite via email, but not configure the email that they receive.

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F
Follower
C
Getting Started
CloudRebelsGetting Started
asked in Recruiting
SMTP Auth issue

Hello :)We have a setup where a custom Email is used for recruiting and it worked fine for some time, but since about a week ago it doesn’t anymore. Looking through the error message it states that the SMTP Authentication is not working. I’ve checked the help article for this an have gone through every step to make sure all the requirements are fulfilled.Things I’ve done include:-Turning off 2FA-Setting a new password for the user-Setting up an App password for authentication-Making sure that SMTP Auth is activated in M365 for this account-Checked all SMTP settings in PersonioUnfortunately every test fails and comes back with the same error message:Failed to authenticate on SMTP server with username "jobs@contoso.com" using the following authenticators: "LOGIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 5.7.139 Authentication unsuccessful, user is locked by your organization's security defaults policy. Contact your adm

21221
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Personio Employee
LegoMD
Communicator
LegoMDCommunicator
asked in Recruiting
Number of applications// Personio vs LinkedIn

Dear Community,do you maybe know… :-)I would be curious to find out what is the explanation for having a higher amount of applicants showing on the job ad promoted via LinkedIn compared to the applications actually coming in via Personio ( for example: on LinkedIn, I can see 48 applications for job X and in Personio, I only see 30 applications for job X)?  Could it be because not everyone who clicks on the Apply button on LinkedIn completes the application form on Personio Career Page?  Thanks so much for sharing your experiences in this regard!!!!Bests, Diana

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LegoMD
Communicator
E
Getting Started
Elisabeth MarxGetting Started
asked in Recruiting
Email does not reach the recipient completely

 Hallo,Wenn ich eine E-Mail mithilfe einer E-Mail-Vorlage verschicke kommt die E-Mail nur teilweise an. In Personio ist ersichtlich, dass die Person die gesamte E-Mail bekommen hat, aber bei der Person erscheint nur ein Teil des E-Mail-Textes. Woran könnte das liegen?Viele Grüße​​​​​​Hello,When I send an email using an email template, only part of the email arrives. Personio shows that the person has received the entire email, but only part of the email text appears in the person's inbox. What could be the reason for this?Best regards

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Personio Employee
A
Getting Started
AkallGetting Started
asked in Recruiting
AI CV Screening Integration

Hi Personio, is there still no AI CV Screening Integration System integrated within Personio? My Issue would be the integration from Personio with an AI tool that will automatically parse the CV and reject if certain conditions are not met? Would be nice if you could us a solution for that.  Best Regards

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Personio Employee
A
Getting Started
anitabalintGetting Started
asked in Recruiting
E-signature

Hi, I would like to send out 2 documents, each with a signature request, from the Recruiting stage to a candidate who we want to hire. Under the offer tab I can only send one ‘contract’ with attached signature request. How can repeat the same with a second document?

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Personio Employee
B
Getting Started
BISRecruGetting Started
asked in Recruiting
Messages in Recruiting

Hello All :), Is it possible to search for a specific topic in the "Messages" tab? It is a single history, if I see correctly. So you would have to read through everything if you are looking for something specific. Many thanks

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Personio Employee
F
Getting Started
Fatima SakhawatGetting Started
asked in Recruiting
Auto Posting is not publishing jobs on the free platforms

Hey Personio Team, For all of my posted jobs via Personio, the ‘auto-posting’ feature is not working...none of the jobs are being automatically pulled to Indeed or Monster. In addition, the jobs that have been taken down and archived are still being shown on Indeed.  Can you advise a solution for this? Thanks, Fatima 

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Personio Employee
F
Follower
Fani DelliouFollower
asked in Recruiting
Paid promotions

Hello, I have personio autoposting activated and for specific roles we also do paid promotions on certain platforms including LinkedIn. Where I also do paid promotions, the role is being posted multiple times a day. Is there a way to set the frequency of the posting?   

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Personio Employee
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Communicator
VolvicCommunicator
asked in Recruiting
Autoposting not working

Hi folksThere is a problem between Personio and LinkedIn where jobs are not autoposting from Personio nor are closed jobs being taken down from LinkedIn. Personio support have said the issue is not theirs and advised I contact LinkedIn. I do not have a recruiter licence so am having difficulty getting an answer as no one I have spoken to via LinkedIn support seems to know how to help. I now have 2 jobs on our LinkedIn page that should be unpublished on Personio but are not being taken down from LinkedIn and these roles on LinkedIn are now redirecting to a blank 404 page on our Personio jobs site.Then jobs that I have posted are correctly autoposting ok to Indeed but not to LinkedIn.Is anyone else having this issue or would have advice on how to resolve?Thanks

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Personio Employee
Willemijn Leijs
Busy Bee
Willemijn LeijsBusy Bee
asked in Recruiting
E-mail template in Recruiting

Hi, Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template. We have already checked the templates and they are correct. Cheers, Willemijn

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Personio Employee
M
Getting Started
Matus BraunGetting Started
posted in Recruiting
Application Form - Formatting, the data should be in a new Line

Hello Personio community,I would like to ask a similar question about the formatting of application form. We're facing a problem with our application form. I've attached a screenshot labeled "image" for reference.We want the following sections to appear on separate lines:Why would you like to join us Link to your portfolio Please provide…Currently, the first two sections are combined on the same line, which we don't like. Also, the section that starts with "Please provide..." is spread across four lines since it is wrapped, but it could fit on two lines if it was spread through the whole width of the form.Is it possible please to:Place each section on its own line? Extend the "Please provide..." section across the full width of the form, similar to how the "please upload your CV" section is displayed? Thank you very much in advance! Matus 

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Personio Employee
V
Follower
vesna_hrFollower
asked in Recruiting
Job posts from subcompany page showing as empty placeholders on the parent company page

Hi all, Could someone help with the advice regarding this? I published two jobs on the subcompany page (photo 1), but they show up on parent company page. Do you have an idea how to resolve this?photo 1 - subcompany page parent company page  Thank you, Vesna

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Personio Employee
P
Getting Started
PAvithraGetting Started
asked in Recruiting
Create automated confirmation emails for applications received

Hi,We are facing issues in email automation. We have followed all the steps still the automation email only goes to 50% of the candidates. For the remaining we are sending it manually which takes a lot of time of the recruiter. Do anyone faced such issues & got solution?Appreciate your valuable comments!ThanksPavithra 

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Personio Employee
F
Follower
Fani DelliouFollower
asked in Recruiting
Holiday calendars and recruitment stages

Hello,  I have two questions:  How can I set up in a custom holiday calendar for public holidays that land on a weekend to have a weekday equivalent?  Also, although I have set up the stages in the correct order when I check my pipeline step 2 and 3 show the other way around. Do you know why? Thank you in advance. Best,Fani 

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Personio Employee
J
Getting Started
jo spencerGetting Started
asked in Recruiting
Searching a candidate by email in recruitment

Hi, not sure if I am being blind, but I cant seem to find a way to search a candidate in Recruitment by the email they applied from. Is this possible?Ideally don’t want to have to go through each job individually to find the name.Thanks

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Personio Employee
A
Getting Started
AndreaVGetting Started
asked in Recruiting
Recruiting "Something went wrong, please try again." error message whenever I try to save or edit a job post

Hi everyone!  Currently, whenever I try to save a job post as a draft I receive the following error message "Something went wrong, please try again." Also just to check it was not user error on my side, I have tried to edit roles that are already posted and the same error message appears. Has anyone ever experience something similar and if so is there a quick fix?Thanks in advance for any suggestions! 

1151
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Personio Employee
M
Getting Started
MggutieGetting Started
asked in Recruiting
Internal promotion

Hola, tengo un empleado activo y va a promocionar a un puesto de trabajo. Debo crear el puesto y hacer todo el proceso como si fuera una nueva incorporación ¿?Hi, I have an active employee and he/she is going to be promoted to a job. Should I create the position and go through the whole process as if it were a new hire?

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Personio Employee
J
Getting Started
Jennifer SaeweGetting Started
asked in Recruiting
Interview planing-setting up reminders

Hey guys, is it possible to send a friendly reminder to the interviewer if they don't answer?Greetings, Jenny

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Getting Started
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