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Recruiting

Post all your questions and discussions about recruiting with Personio here.

  • 296 Topics
  • 657 Replies
296 Topics
A
Follower
analog-hadesFollower
asked in Recruiting
Remove outdated tasks in the inbox

Hi everyone,I as a supervisor have some (12 to be more specific) open tasks for filling evaluation forms from previous recruiting. I cannot fill the forms anymore but the tasks still fill up the inbox.Any idea how to get rid of them?

1019
A
Follower
LegoMD
Communicator
LegoMDCommunicator
asked in Recruiting
Candidate email // Corporate email

Dear Community ,we faced the following issue when moving someone from candidate status to employee status (hiring). If we keep the email address of the candidate, it will appear as email (at us the unique ID) =company email and not private email, which we do not want (because it generates a request automatically to create an account in our travel tool). As solution before changing to employee status, we changed the candidate email to company email - but as a result, the recruiter could not communicate with the candidate via Personio (via candidate email address ). The company email address is valid as of the first working day...What could be the solution for our issue?Thanks all for your response, help! bests, LegoMD

502
LegoMD
Communicator
K
Getting Started
Kim H.Getting Started
asked in Recruiting
Group interview with the applicants

Wir würden gerne mehrere Bewerber gleichzeitig zu Gruppen-Interviews einladen. Leider wissen wir nicht, wie man bei der Terminierung über Personio mehrere Bewerber zu ein und demselben Termin einladen kann, da wir gerne die Funktion der automatisierten Terminbuchung nutzen würden (bei der Vergabe von Slots über den Link zur Interviewplanung kann kein Termin zwei Mal gebucht werden und wenn man einen Termin über die Buchung eines Zeitfensters einlädt, kann man in diesem Zeitraum ebenfalls keinen weiteren Bewerber mehr einladen). Gibt es hier eine Lösung für?We would like to invite several applicants to group interviews at the same time. Unfortunately, we do not know how to invite several applicants to the same appointment when scheduling via Personio, as we would like to use the automated appointment booking function (when assigning slots via the interview scheduling link, no appointment can be booked twice and if you invite an appointment by booking a time slot, you cannot invite anoth

271
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Personio Employee
K
Getting Started
Kim H.Getting Started
asked in Recruiting
Group interview with the applicants

Hi Community :) I would like to invite several applicants to group interviews. Unfortunately, I do not know how to invite several applicants to the same appointment when scheduling via Personio, as I would like to use the automated appointment booking function (when assigning slots via the interview scheduling link, no appointment can be booked twice. If you invite an appointment by booking a time slot, you cannot invite another applicant during this period either). Is there a solution for this?Thanks for the help!

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Personio Employee
F
Getting Started
FidanGetting Started
asked in Recruiting
Help Needed: Auto-Reply Not Working for One Role's Applications

Hi, The auto-reply for our incoming applications has stopped working for one specific role. For other roles, the auto-replies are still being sent out automatically as they should when a new application arrives.Does anyone know how to fix this?Thanks in advance!

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Personio Employee
L
Getting Started
LaurajGetting Started
asked in Recruiting
Sender's name as placeholder for email templates

Hi, Is there an option to add the placeholder for sender’s name in recruiting email templates? At the moment the name of the sender always has to be added manually. Thanks!  

431
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Personio Employee
N
Explorer
naima_alcantaraExplorer
asked in Recruiting
Posting a job

Hello team,We have created a new position within the company, but unfortunately, we are unable to find the job posting on any of the platforms.Do you know the reason?  Thank you in advance

243
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Personio Employee
L
Getting Started
lonna2009Getting Started
asked in Recruiting
Saved Evaluations disappear

All the time when I save my evaluation drafts they disappear if I for example go to work from office. I do not submit them,  but i save them as a graft, and then they are just gone. Why is this happening? Please help to prevent this. 

1023
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Personio Employee
L
Getting Started
LaurajGetting Started
asked in Recruiting
"Offer" doesn't appear as the final stage in data export

Hi, We’re trying to get a better understanding of our offer acceptance/rejections and unfortunately in the csv export it doesn’t show “offer” as a final stage, only the last stage a candidate was in before making an offer. Is there anyway to get the data on candidates who have reached the offer stage in the process? Thanks!

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Personio Employee
N
Getting Started
Nicole KPGetting Started
asked in Recruiting
Closing job vacancy

In The Netherlands most job vacancies have a closing date. After this date you cannot apply anymore and the selection process will start. I can only choose to unpublish or archive. It would be nice to be able to add a closing date to (also visible for applicants) and be able to process this way in Personio.

591
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Personio Employee
B
Getting Started
Banana611Getting Started
asked in Recruiting
How to automatically add recruiting team to LinkedIn postings?

Hello,I’ve noticed that occasionally on LinkedIn it will say who the recruiter is for the role. Since we have LinkedIn already integrated into Personio (and the hiring team in Personio is already added), I am wondering how (assuming its possible) to have this information automatically be included in the LinkedIn posting. Any answers or help would be greatly appreciated :)  

281
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Personio Employee
N
Getting Started
NoorBilalGetting Started
asked in Recruiting
Auto rejection in Personio

Hey I just wanted to ask if personio pre-screens and auto rejects the candidates, for instance our main criteria for one position is 5 years of experience so Personio can just pre screen and send rejection to candidates who don’t meet this experience criteria. Looking forward to hear!! 

691
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Personio Employee
V
Getting Started
vmkstdeGetting Started
asked in Recruiting
Message replies do not appear in Personio

Hello,I am a pretty new Personio user, so can not figure out how to change the Settings in the Recruiting Messages section.When a Message to the candidate is sent through Personio and the candidate replies, the reply does not appear under the candidates profile/application and it is not under Unassigned Messages. Only the recruiting team members who get emails sent to the “Custom email address” defined in Personio “Recruiting email settings” forwarded to their regular mailbox can see the candidate replies. Under the candidate’s profile in Personio, the conversation looks one sided.What setting need to be fixed, so that the whole conversation/messages would appear under each candidate’s profile in ”Messages” section?

501
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Personio Employee
L
Follower
LievazFollower
asked in Recruiting
Interview forms setup

I am reaching out to inquire about the functionality of our your system regarding interview forms setup for our hiring managers.As part of our hiring process, we conduct two interviews before making a hiring decision. To ensure consistency and objectivity in our assessments, I have created two distinct interview forms: one for the first interview and another for the second interview.My query pertains to the possibility of "presetting" these interview forms/questions within the system. By this, I mean establishing a predetermined “interview question-template” for each interview stage, which can be automatically dispatched to the respective hiring manager upon scheduling an interview. This would enable us to maintain a standardized and streamlined approach to our interviewing process.Could you please advise if such functionality exists within system? I am not referring to the “recruiting-evaluation forms’ that are filled to evaluate an interview.  Thank you for your assistance and guidan

361
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Personio Employee
D
Getting Started
DulcieGetting Started
asked in Recruiting
Editing Calendar Invites for Interviewers

Hi everyone! How can I edit the calendar invite that interviewers receive? I’ve only seen how to configure if interviewers should receive a calendar invite via email, but not configure the email that they receive.

474
F
Follower
C
Getting Started
CloudRebelsGetting Started
asked in Recruiting
SMTP Auth issue

Hello :)We have a setup where a custom Email is used for recruiting and it worked fine for some time, but since about a week ago it doesn’t anymore. Looking through the error message it states that the SMTP Authentication is not working. I’ve checked the help article for this an have gone through every step to make sure all the requirements are fulfilled.Things I’ve done include:-Turning off 2FA-Setting a new password for the user-Setting up an App password for authentication-Making sure that SMTP Auth is activated in M365 for this account-Checked all SMTP settings in PersonioUnfortunately every test fails and comes back with the same error message:Failed to authenticate on SMTP server with username "jobs@contoso.com" using the following authenticators: "LOGIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 5.7.139 Authentication unsuccessful, user is locked by your organization's security defaults policy. Contact your adm

21491
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Personio Employee
LegoMD
Communicator
LegoMDCommunicator
asked in Recruiting
Number of applications// Personio vs LinkedIn

Dear Community,do you maybe know… :-)I would be curious to find out what is the explanation for having a higher amount of applicants showing on the job ad promoted via LinkedIn compared to the applications actually coming in via Personio ( for example: on LinkedIn, I can see 48 applications for job X and in Personio, I only see 30 applications for job X)?  Could it be because not everyone who clicks on the Apply button on LinkedIn completes the application form on Personio Career Page?  Thanks so much for sharing your experiences in this regard!!!!Bests, Diana

662
LegoMD
Communicator
E
Getting Started
Elisabeth MarxGetting Started
asked in Recruiting
Email does not reach the recipient completely

 Hallo,Wenn ich eine E-Mail mithilfe einer E-Mail-Vorlage verschicke kommt die E-Mail nur teilweise an. In Personio ist ersichtlich, dass die Person die gesamte E-Mail bekommen hat, aber bei der Person erscheint nur ein Teil des E-Mail-Textes. Woran könnte das liegen?Viele Grüße​​​​​​Hello,When I send an email using an email template, only part of the email arrives. Personio shows that the person has received the entire email, but only part of the email text appears in the person's inbox. What could be the reason for this?Best regards

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Personio Employee
A
Getting Started
AkallGetting Started
asked in Recruiting
AI CV Screening Integration

Hi Personio, is there still no AI CV Screening Integration System integrated within Personio? My Issue would be the integration from Personio with an AI tool that will automatically parse the CV and reject if certain conditions are not met? Would be nice if you could us a solution for that.  Best Regards

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Personio Employee
A
Getting Started
anitabalintGetting Started
asked in Recruiting
E-signature

Hi, I would like to send out 2 documents, each with a signature request, from the Recruiting stage to a candidate who we want to hire. Under the offer tab I can only send one ‘contract’ with attached signature request. How can repeat the same with a second document?

591
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Personio Employee
B
Getting Started
BISRecruGetting Started
asked in Recruiting
Messages in Recruiting

Hello All :), Is it possible to search for a specific topic in the "Messages" tab? It is a single history, if I see correctly. So you would have to read through everything if you are looking for something specific. Many thanks

351
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Personio Employee
F
Getting Started
Fatima SakhawatGetting Started
asked in Recruiting
Auto Posting is not publishing jobs on the free platforms

Hey Personio Team, For all of my posted jobs via Personio, the ‘auto-posting’ feature is not working...none of the jobs are being automatically pulled to Indeed or Monster. In addition, the jobs that have been taken down and archived are still being shown on Indeed.  Can you advise a solution for this? Thanks, Fatima 

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Personio Employee
F
Follower
Fani DelliouFollower
asked in Recruiting
Paid promotions

Hello, I have personio autoposting activated and for specific roles we also do paid promotions on certain platforms including LinkedIn. Where I also do paid promotions, the role is being posted multiple times a day. Is there a way to set the frequency of the posting?   

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Personio Employee
V
Communicator
VolvicCommunicator
asked in Recruiting
Autoposting not working

Hi folksThere is a problem between Personio and LinkedIn where jobs are not autoposting from Personio nor are closed jobs being taken down from LinkedIn. Personio support have said the issue is not theirs and advised I contact LinkedIn. I do not have a recruiter licence so am having difficulty getting an answer as no one I have spoken to via LinkedIn support seems to know how to help. I now have 2 jobs on our LinkedIn page that should be unpublished on Personio but are not being taken down from LinkedIn and these roles on LinkedIn are now redirecting to a blank 404 page on our Personio jobs site.Then jobs that I have posted are correctly autoposting ok to Indeed but not to LinkedIn.Is anyone else having this issue or would have advice on how to resolve?Thanks

541
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Personio Employee
Willemijn Leijs
Busy Bee
Willemijn LeijsBusy Bee
asked in Recruiting
E-mail template in Recruiting

Hi, Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template. We have already checked the templates and they are correct. Cheers, Willemijn

431
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Personio Employee
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