Hi there
We are using the interview scheduling function to schedule interviews with candidates.
The issue we have though when candidates reply (to confirm) is that the hiring manager is not receiving the email, rather it is going to the main company email account.
Nothing has landed in the spam folder.
Does anyone have a fix for this so that interviewers also receive the email confirmation?
Thanks in advance,
Chris
Hi
Possibly this is not turned on:
Settings > Recruiting > Interviews > check the box: Send interview calendar invitation to interviewers.
Here you will find more information regarding: Set up interview types and invitations.
Hope you have a lovely day.
Best,
Sofia
Hi Sofia - That’s already checked but thanks anyway.
I found out that the hiring manager did receive the update in the end but there was a delay of around 5 hours. Maybe this was a one off bug so we’ll keep an eye on it.
Thanks
Chris
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