Recruiting

I am reaching out to inquire about the functionality of our your system regarding interview forms setup for our hiring managers.As part of our hiring process, we conduct two interviews before making a hiring decision. To ensure consistency and objectivity in our assessments, I have created two distinct interview forms: one for the first interview and another for the second interview.My query pertains to the possibility of "presetting" these interview forms/questions within the system. By this, I mean establishing a predetermined “interview question-template” for each interview stage, which can be automatically dispatched to the respective hiring manager upon scheduling an interview. This would enable us to maintain a standardized and streamlined approach to our interviewing process.Could you please advise if such functionality exists within system? I am not referring to the “recruiting-evaluation forms’ that

Hi everyone! How can I edit the calendar invite that interviewers receive? I’ve only seen how to configure if interviewers should receive a calendar invite via email, but not configure the email that they receive.

Hello :)We have a setup where a custom Email is used for recruiting and it worked fine for some time, but since about a week ago it doesn’t anymore. Looking through the error message it states that the SMTP Authentication is not working. I’ve checked the help article for this an have gone through every step to make sure all the requirements are fulfilled.Things I’ve done include:-Turning off 2FA-Setting a new password for the user-Setting up an App password for authentication-Making sure that SMTP Auth is activated in M365 for this account-Checked all SMTP settings in PersonioUnfortunately every test fails and comes back with the same error message:Failed to authenticate on SMTP server with username "jobs@contoso.com" using the following authenticators: "LOGIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 5.7.139 Authentication unsuccessful, user

Dear Community,do you maybe know… :-)I would be curious to find out what is the explanation for having a higher amount of applicants showing on the job ad promoted via LinkedIn compared to the applications actually coming in via Personio ( for example: on LinkedIn, I can see 48 applications for job X and in Personio, I only see 30 applications for job X)?  Could it be because not everyone who clicks on the Apply button on LinkedIn completes the application form on Personio Career Page?  Thanks so much for sharing your experiences in this regard!!!!Bests, Diana

 Hallo,Wenn ich eine E-Mail mithilfe einer E-Mail-Vorlage verschicke kommt die E-Mail nur teilweise an. In Personio ist ersichtlich, dass die Person die gesamte E-Mail bekommen hat, aber bei der Person erscheint nur ein Teil des E-Mail-Textes. Woran könnte das liegen?Viele Grüße​​​​​​Hello,When I send an email using an email template, only part of the email arrives. Personio shows that the person has received the entire email, but only part of the email text appears in the person's inbox. What could be the reason for this?Best regards

Hi Personio, is there still no AI CV Screening Integration System integrated within Personio? My Issue would be the integration from Personio with an AI tool that will automatically parse the CV and reject if certain conditions are not met? Would be nice if you could us a solution for that.  Best Regards

Hi, I would like to send out 2 documents, each with a signature request, from the Recruiting stage to a candidate who we want to hire. Under the offer tab I can only send one ‘contract’ with attached signature request. How can repeat the same with a second document?

Hello All :), Is it possible to search for a specific topic in the "Messages" tab? It is a single history, if I see correctly. So you would have to read through everything if you are looking for something specific. Many thanks

Hey Personio Team, For all of my posted jobs via Personio, the ‘auto-posting’ feature is not working...none of the jobs are being automatically pulled to Indeed or Monster. In addition, the jobs that have been taken down and archived are still being shown on Indeed.  Can you advise a solution for this? Thanks, Fatima 

Hello, I have personio autoposting activated and for specific roles we also do paid promotions on certain platforms including LinkedIn. Where I also do paid promotions, the role is being posted multiple times a day. Is there a way to set the frequency of the posting?   

Hi folksThere is a problem between Personio and LinkedIn where jobs are not autoposting from Personio nor are closed jobs being taken down from LinkedIn. Personio support have said the issue is not theirs and advised I contact LinkedIn. I do not have a recruiter licence so am having difficulty getting an answer as no one I have spoken to via LinkedIn support seems to know how to help. I now have 2 jobs on our LinkedIn page that should be unpublished on Personio but are not being taken down from LinkedIn and these roles on LinkedIn are now redirecting to a blank 404 page on our Personio jobs site.Then jobs that I have posted are correctly autoposting ok to Indeed but not to LinkedIn.Is anyone else having this issue or would have advice on how to resolve?Thanks

Hi, Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template. We have already checked the templates and they are correct. Cheers, Willemijn

Hello Personio community,I would like to ask a similar question about the formatting of application form. We're facing a problem with our application form. I've attached a screenshot labeled "image" for reference.We want the following sections to appear on separate lines:Why would you like to join us Link to your portfolio Please provide…Currently, the first two sections are combined on the same line, which we don't like. Also, the section that starts with "Please provide..." is spread across four lines since it is wrapped, but it could fit on two lines if it was spread through the whole width of the form.Is it possible please to:Place each section on its own line? Extend the "Please provide..." section across the full width of the form, similar to how the "please upload your CV" section is displayed? Thank you very much in advance! Matus 

Hi all, Could someone help with the advice regarding this? I published two jobs on the subcompany page (photo 1), but they show up on parent company page. Do you have an idea how to resolve this?photo 1 - subcompany page parent company page  Thank you, Vesna

Hi,We are facing issues in email automation. We have followed all the steps still the automation email only goes to 50% of the candidates. For the remaining we are sending it manually which takes a lot of time of the recruiter. Do anyone faced such issues & got solution?Appreciate your valuable comments!ThanksPavithra 

Hello,  I have two questions:  How can I set up in a custom holiday calendar for public holidays that land on a weekend to have a weekday equivalent?  Also, although I have set up the stages in the correct order when I check my pipeline step 2 and 3 show the other way around. Do you know why? Thank you in advance. Best,Fani 

Hi, not sure if I am being blind, but I cant seem to find a way to search a candidate in Recruitment by the email they applied from. Is this possible?Ideally don’t want to have to go through each job individually to find the name.Thanks

Hi everyone!  Currently, whenever I try to save a job post as a draft I receive the following error message "Something went wrong, please try again." Also just to check it was not user error on my side, I have tried to edit roles that are already posted and the same error message appears. Has anyone ever experience something similar and if so is there a quick fix?Thanks in advance for any suggestions! 

Hola, tengo un empleado activo y va a promocionar a un puesto de trabajo. Debo crear el puesto y hacer todo el proceso como si fuera una nueva incorporación ¿?Hi, I have an active employee and he/she is going to be promoted to a job. Should I create the position and go through the whole process as if it were a new hire?

Hey guys, is it possible to send a friendly reminder to the interviewer if they don't answer?Greetings, Jenny

Hey everyone, we added a section for our applicants to fill in where they found our job ad. But if we reject the candidate this information will get lost after 2 months. Is there a way to keep the information to use in analysis? Thanks a lot.Anna

Hello :) Is it possible to include job boards that are not yet included in the recruiting process?

Hello Personio team, clicking on the Recruiting > Messages there are no updated inbox emails there, I have to click on Applicants and then find if a candidate sent me a message, it is double work and candidates’ emails can be easily lost. 

I would like to mark a role as hired without a candidate being hired through Personio. I want to do this mainly in order to generate accurate recruiting reports.Currently, I can only see a way to do this by creating a blank applicant (eg name “Hired Candidate”) → moving candidate to “Hired” stage → then I receive a popup to “Create employee”. This obviously poses problems as I will add my new employee as a separate profile.Is there another way to do this without creating an employee?

It looks like there’s no word wrap at work here. Some lines are center-justified, but the center of the message is already off the right-hand side of my screen. Lots of whitespace. The email container that the message is in has a few centimetres of whitespace on the left that are just not necessary.  Going to see if I can get text emails instead of HTML