Hi @RTQuestions,
Thank you for your community question!
I have translated your post to English, since this platform is used by users from different countries. Make sure to share any post in English so that others can answer your questions, take part in your discussions and upvote your ideas .
P.S. If you rather communicate in German, make sure to visit our DACH Community, where this is the official language.
I wish you a lovely day!
Best,
Sofia
Hi @RTQuestions,
In this case, I would suggest you to contact my colleagues from the support team via Find Answers. My colleagues will be able to log in into your account and check the settings together with you.
Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia