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Recruiting

Post all your questions and discussions about recruiting with Personio here.

  • 282 Topics
  • 629 Replies
282 Topics
V
Getting Started
Vincent MaurasGetting Started
asked in Recruiting
This message could not be sent

Hello dear community, For a few days now I have been having problems sending emails from Personio. Everything seems to work perfectly when I send an email to a candidate and I am told that the email will be sent. However, after a few minutes the email is not delivered and I see the following error message:This message could not be sent.reason: An unexpected error occurred while processing the e-mail. Please try again later or contact support if the problem persists. When this happens, I do not receive any notifications. As a result, candidates miss important emails and I do not know about it unless I check it myself. Has anyone faced this problem and has a solution?  Thank you for your answers and have a nice day!😊

303
V
Getting Started
D
Getting Started
Daria MGetting Started
asked in Recruiting
Auto generated and autoreply emails that can be sent after the recruiting stage in Personio

Hi,We want to implement candidate experience survey and automatically send the email with the survey to candidates when they got rejected or withdrawn on advanced stages of recruitment process.At the moment there is no functionality of flexible setting up of auto-reply emails to candidates on any stages of the recruitment process.Are there plans to implement flexible setting of auto replies/emails, except the auto response on receiving application?

291
Jana R.
Community Moderator
L
Getting Started
Laura oGetting Started
asked in Recruiting
Job Post settings. "Occupation" with options: 'Work at Home' , 'Career fair' and 'other'

I am trying to figure out where and how I can change the settings and (strange) options to ‘Occupation’ If they pull through to an external job board, I understand but the options seem strange and unclear what they are for. Would love some help on this!  

291
Jana R.
Community Moderator
T
Getting Started
TravaGetting Started
asked in Recruiting
Just integrate Jobs List in Iframe

Hi CommunityIs it possible to integrate a job list with a iframe, but not by displaying the whole site. I just want the List with the Jobs without the header image etc. I checked the documentation under https://developer.personio.de/docs/integration-via-iframe but did not find a solution.Thank you and Cheers

261
Silvan
Community Moderator
G
Getting Started
Greta SandorGetting Started
asked in Recruiting
Recruiting report- interview numbers

Hello,how can I export the annual interview numbers? and the interviewers who conducted the most interviews? thanks!:)

201
Valentina S.
Personio Employee
J
Getting Started
Jenny.GaekelGetting Started
asked in Recruiting
Reason: Failed to mail applicant message 71703604

Dear Community,Is anyone experiencing: This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException Thank you. 

221
Zulema T
Personio Employee
FriederikeThies
Busy Bee
FriederikeThiesBusy Bee
asked in Recruiting
Export of Company Data without new withdrawal reasons/rejections reasons

Hey, we used the company export function and found that crucial information from applications is missing: the export contains in the applications.csv the disqualification_reason_id but no actual transformation for what it stands we also checked the other CSVs in case there is maybe a mapping table but such a thing does not exist. Can you please tell me where I can get the mapping and/or when this will be fixed in the export function? 

534
Valentina S.
Personio Employee
Z
Getting Started
ZaheerAGetting Started
asked in Recruiting
How to send a contract through Personio

Hi, How can I send a contract through the app?In settings - I can save the template under Recruitment - Offer and it does show up however, when I fill in the contract it doesnt save it and I have to email the contract. Help!Thank you

2284
Valentina S.
Personio Employee
C
Getting Started
camillaruizGetting Started
asked in Recruiting
Job Post Anonymous

hello community,I need to post a job, but we need to be an anonymous post as we don’t want to dispaly the company name and don’t want this one directly on our LinkedIn page.Is there way I can do this via Personio?Appreciate the help.

421
Valentina S.
Personio Employee
L
Communicator
lisaamorosoCommunicator
asked in Recruiting
Job requisitions - Approval process

Hi, I am curious if anyone uses job requisitions for position approval prior to actually creating a position, and if so is there a way to set up that initial approval in personio?

18810
Zulema T
Personio Employee
J
Getting Started
JulianKlGetting Started
asked in Recruiting
Recruiting: Salutation

Hello,I would like to write the salutation according to first name, last name, or gender as follows:Very honored Mr. Müller, very honored Ms. Müller.For one of our applicants (Mr. V. T.), despite this formula:||Very honored Mr.|Very honored Ms.|Hello {{first_name}}|Hello {{first_name}}|| {{last_name}},it resulted in:“Hello V. T.,”but it should have been “Very honored Mr. T.,”Could you also provide me with an English version? Hallo,​​​​ich würde gern die Anrede je nach Vor- beziehungsweise Nachname beziehungswelsche Geschlecht so schreibenSehr geehrter Herr Müller, sehr geehrte Frau Müller.Bei einem Bewerber von uns (Herr V. T.) ist es trotz dieser Formel:||Sehr geehrter Herr|Sehr geehrte Frau|Hallo {{first_name}}|Hallo {{first_name}}|| {{last_name}}, so.“Hallo V. T.,”rauskommen soll aber “Sehr geehrter Herr T.,”Könnt ihr mir auch gleich eine englische Variante mit anbieten? 

481
Valentina S.
Personio Employee
M
Getting Started
mishantGetting Started
asked in Recruiting
Evaluation forms are not being saved

On 02.10, I initiated and completed most of four evaluations for candidates in the recruiting process. I then saved them as drafts to finish today.Unfortunately, the evaluations are now empty, and I receive the message "the saved draft could not be retrieved. Try reloading the page." Even after reloading multiple times, the evaluations are not retrievable. This is very frustrating and unreliable. I found a post from about 4 months ago with a similar issue, which was apparently a bug that was fixed.Has anyone experienced the same situation and managed to retrieve their notes/evaluations?Am 02.10. habe ich insgesamt vier Evaluationen für Kandidaten im Recruiting-Prozess gestartet und zu einem sehr großen Teil ausgefüllt. Anschließend habe ich diese zwischengespeichert, um diese heute abzuschließen. Leider sind die Evaluationen nun leer und ich erhalte die Meldung “der gespeicherte Entwurf konnte nicht abgerufen werden. Versuchen Sie, die Seite neu zu laden.”. Auch nach mehrfachem Neu-Lad

261
Valentina S.
Personio Employee
K
Follower
Katharina BuhrkeFollower
asked in Recruiting
LinkedIn does not update job application

Hey folks, I did a mistake and created a job application’s location as Onsite. This is how it appeared on LinkedIn then, all fine. Now I changed the location on Personio to Hybrid. But it is not reflected on LinkedIn, where On Site is not changed to Hybrid. I know that it is generally possible, because our other job descriptions on LinkedIn are hybrid/remote as well. the change must be reflected, because it affects the number of applicants tremendously. In that position, people want the ability to work in office and remotely. Should I just wait? Or disconnect and connect LinkedIn? There I am afraid that it affects all job offers we have online. I would appreciate any hint. Thank you, Katharina 

231
Weena
Personio Employee
U
Getting Started
Uxue BellidoGetting Started
asked in Recruiting
Auto Rejections - New feature in Recruiting

Good morning! I recently activated a new feature that I could see available in recruitment to do automated screenings.I created one filter in one position for a day and everyone from the hiring team started receiving emails minimum every hour about the Auto rejections. These emails are wrong as they sometimes refer to a position where this function is not activated. I have now deactivated the function in the position but we keep receiving emails. How come that we keep receiving emails about this even if there is no filter activated? Can we have this function and deactivate the email notifications? I tried to do this but I cannot see any option for this. Thank you!

761
Weena
Personio Employee
K
Getting Started
Kim StringerGetting Started
asked in Recruiting
Recruiting. Removing a job board 'workinstartups' unssigned messages.

Recruitment pain. My job ad is being posted on a “workinstartups’ job board, which then attracts candidates that apply all through one workinstartup email and it becomes an unassigned message. Clogging up unassigned messages and not useful. How do I remove workinstartups from the job board that the job ad goes to. I do not pay for it, and I cannot see it as one of the job boards on the platform. ThanksKim

191
Zulema T
Personio Employee
E
Getting Started
EmilyBGetting Started
asked in Recruiting
Filter candidates based on answers to application questions

I set up questions in the application that I would like to then filter by, in order to reject candidates quickly. (examples: whether or not they require sponsorship for visa, whether or not they speak the languages required, etc)Maybe I’m missing something but filtering the candidates based on answers to these questions doesn’t seem to be possible. So to reject candidates based on the questions I asked I have to look through each and every profile… for hundreds of applications.Anyone got any tips?Thanks in advance

1013
Steve
Personio Employee
A
Explorer
AnnaCzarnikExplorer
asked in Recruiting
Managing Communication for Two Entities in Personio

Hi everyone,I'm currently working in a role that supports two separate entities within our company. I understand that it's possible to create separate career pages and use different email addresses for each entity. However, I am wondering about managing communication during the hiring process, especially when it comes to onboarding.For example, if we hire a person for one of the entities, I want to ensure that all communications, such as onboarding emails, come from the email address dedicated to that specific entity. Is there a way to set this up in Personio so that communications are sent from the correct email address associated with each entity?Any insights or advice on how to manage this would be greatly appreciated!Thank you!

484
A
Explorer
A
Getting Started
andrei.avramGetting Started
asked in Recruiting
Automating Recruitment process

Hello Dear Community,I'm Andrei, developer for a company that has a Personio account, and I need help for one of my projects regarding the recruitment process.After an applicant applies through a form for a job that we posted, we need to automatically accept/reject the applicant based on some answers from that form.I've looked at Personio automations and Personio API documentation, but couldn't find anything that will help me achieve this.Any help will be much appreciated.Thank you!Kind regards,Andrei

1112
L
Explorer
S
Getting Started
sabrinaharaGetting Started
asked in Recruiting
Google Calendar invite settings for interviews

Hi there Personio community,Does anyone know how to change the settings of the Google Calendar invites sent for interviews? Every time we schedule an interview, the invite is automatically set as “private” and we want to make them “public”, as one cannot see when a colleague has an interview and with whom. Sometimes other colleagues or managers also want to join the invite but cannot do it because the invites are always automatically set to private. I tried changing it in the interview settings but there are no options. Furthermore, I asked Personio AI support, but it’s still unclear how to change it. 

492
Zulema T
Personio Employee
E
Getting Started
Edge5801Getting Started
asked in Recruiting
Combine duplicate applicant profiles

Hi, we initially received an applicant that put a “gmail.com” email address as their email. When we sent emails to them, the applicant receives it, but then the applicant responded with a “googlemail.com” address. Google resolves both to the same account/email but Personio creates separate profiles for them. Google emails are also case-insensitive, and ignores dots (.) https://support.google.com/mail/thread/125577450/gmail-and-googlemail?hl=enI think Personio should be able to automatically resolve this case, even if it takes adding special rules to handle it, given the number of users that uses gmail as their provider to apply.Every now and then we also receive duplicate profiles because Personio can’t resolve them to the same person. Is there a way to manually combine the two profiles?

391
Steve
Personio Employee
Edda van der Ende
Communicator
Edda van der EndeCommunicator
asked in Recruiting
Not able to publish a job posting

Hi, I tried to add a job posting, but received this message: What should I do?Also, I don’t know how I can reach the customer support through Personio anymore? The AI support doesn’t work. Edda

231
Sofia V.
Personio Employee
L
Getting Started
LisGetting Started
asked in Recruiting
Integrate room booking tool

Hi there,We have a room booking tool at our company that is integrated with Outlook, but not for everyone. Is it correct that I can only integrate a room booking tool if it is in Outlook? (Since it is possible to integrate Outlook into Personio.) Our booking tool is only accessible via URL. Thank you !!!

291
Steve
Personio Employee
H
Follower
HRtichokeFollower
posted in Recruiting
Blacklisted candidates

Is there a way in Personio, or another good workaround, to create a blacklist of candidates who the company or employees had a negative enough experience in the past with, to make sure they aren’t hired / considered in the future? We had a few cases of candidates being rude, disrespectful, misogynistic, blowing up when rejected, or other big red flags, and encountered a few times that they move forward to the first hiring stage because another recruiter didn’t know, and we want to limit this risk in the future. Any suggestions welcome!

1031
Steve
Personio Employee
J
Getting Started
joanna.gorzedowskaGetting Started
asked in Recruiting
Managing candidate's evaluation forms and comments across multiple positions

Hello,As we move candidates between different positions, we've noticed some confusion arising from the amount of information available. There are numerous comments and evaluation forms from previous roles that candidates were considered for, which can create a blurred perception for new interviewers.Is there a way to either mark which job a comment or evaluation form refers to, or to hide historical data from previous positions?Best regards,Joanna

231
Sofia V.
Personio Employee
R
Follower
RailroadResupplyFollower
posted in Recruiting
Searching through CVs

According to https://www.personio.com/hr-lexicon/recruitment-tools/, Personio allows you to “search large numbers of CVs in a few minutes or less”, but I am struggling to find this search feature.  We often need to be able to search through all CVs - eg you see a phrase in an applicant’s CV and think “I remember seeing something similar in another applicant’s CV the other week”.  Is there a way to do this?

907
Steve
Personio Employee
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