I had to delete some leave for a colleague who was changing the dates and leave type requested. I deleted the original leave but now when I try to enter the new leave I am getting a message telling me that there is a conflict in the dates. The dates I am selecting are showing no leave requested/approved, but the system is still noting a conflict. I left it over the weekend in case the system needed some catch up time after the original leave being deleted, but still having the same issues. Also worth noting that I entered the original leave myself, it was not entered via a request from the employee. Any advice?
Answered
"Conflict" when entering leave
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Best answer by KatharinaS.
Hi
This does not sound like intended system behaviour.
In this case, I would suggest you create a support request via Support in the navigation bar in your Personio account.
Be aware that only Account Owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information to your account. You can find out how here.
I wish you a lovely day.
Best,
Katharina
+3- Community Moderator
- Answer
Hi
This does not sound like intended system behaviour.
In this case, I would suggest you create a support request via Support in the navigation bar in your Personio account.
Be aware that only Account Owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information to your account. You can find out how here.
I wish you a lovely day.
Best,
Katharina
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