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Pre-onboarding emails went to spam

  • 1 November 2022
  • 2 replies
  • 15 views

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Hi there,


I am looking to solve the issue of emails being sent to spam. We have set up some automated emails for pre-boarding and all the new joiners said the emails went into spam. Is there a solution for this? Thank you!

Regards,
Kaki

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Best answer by Andrea 4 November 2022, 14:56

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Userlevel 5
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Dear @kakiyau,

Thank you for sharing this post in the Community.

There can be several reasons why your employees are receiving your onboarding message as spam. We have a troubleshooting guidance for the case of recruiting emails going to candidates’ spam, and you can use it as well for your onboarding emails:

→ Recruiting Emails Land in Candidate's Spam Folder - Troubleshooting

Please let me know if the help center article was helpful for you, or if there is anything else I can support you with!

I wish you a lovely weekend 🌻.

Best,

Andrea

 

Userlevel 5
Badge +13

Dear @kakiyau,

I hope my answer above was helpful for you! If this was the case, please mark my post as Best Answer. If there is any other detail you need from me, please let me know. I will be happy to support sou further 😊.

I wish you a lovely day 🌸.

Best,

Andrea

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