Other Topics

Hi,have any of you ever managed to insert a graphic/picture into job descriptions? If you have already made experience with it, I am happy about a feedback! Many GreetingsNina

Hello,I’m trying to update an employee’s profile, but when trying to save the information I get the following message “Add a unique email address -- this one already belongs to another person.” even though there’s no other employee with the same email address.The email currently in the profile has a blank space at the end which I believe is influencing this, but I get this error either when saving with the space or when trying to remove it. Is there a way to avoid this or have this fixed? There are many data points we want to update but we can’t do anything as this error keeps showing up. Thanks for any help around this!

Hi,We are about to rollout Personio and want to provide sessions for managers on how to manage their direct reports requests in the system or even just a basic navigation either video or screen shots. Is this something that is available?

Hallo, wir würden gerne Rechnungen für Stellenanzeigen, die wir über Personio gebucht haben den unterschiedlichen Firmen zuordnen mit denen wir verbunden sind.Ist das überhaupt möglich bei Personio?  Danke euchHello,We would like to allocate invoices for job ads that we have booked via Personio to the different companies we are associated with.Is this even possible with Personio?  Thank you

Hello dear community, I hope everyone’s doing good! I have been wondering about turning notifications of any kind for inactive employees. Is there a way in Personio where I can turn the notifications and emails the employees (both active and inactive) off in Personio? Many thanks!!

Hi there, I tried to launch our Personio App to some senior managers, but can now it takes me to a german version of the Desktop app. Is this a change or a weird routing issue? Have tried rebooting and signing in again, but it says I already have an account, so can’t do anything. there doesn’t seem to be somewhere in the “Find Answers area on the desktop for the Mobile App, so asking here. Photo attached of what my app now looks like on my phone. Thanks, Jenny 

Hi! I changed the default language to English, but many attributes and steps in onboarding (which cannot be changed manually) are in German. I saw that there was a similar topic a few months ago. Is there a solution to this problem now? 

We are facing issues:Calendar sync  with Google workspaceOkta integration all articles did not help or solve the issue .Does anyone know how to request a call back 

Does anyone know how to change the order that direct reports appear in the org chart? They seem to be arranged by default in alphabetical order based on the surname which makes sense but isn’t what I’d like to see. I have a colleague with 4 direct reports working on 2 projects. He would like them grouped by project. The article about org charts mentions dragging and dropping employees but I think this is more to navigate around the org chart, it doesn’t seem to let me move them within the org chart. Is there a way to do this? 

Hi,The Out today on Personio Dashboard has changed and I can only see the people in the same Group as myself as default. I see everyone by clicking “all employees”.For larger companies this is maybe a good change, but for us (under 100 employees) it was very good to see everyone on the list. We would want “all employees” as default or then the possibility to choose which option is the default view.Is this possible somehow?Edda/Finland

Hello community!Currently I am managing a team of 11 developers in a company which employs 64 people.My company recently migrated our time tracking software from TimeTac to Personio.I am keen to automate time reporting using the Personio API as part our internal KPI reporting.However, my company has informed me that the Personio API is not able to restrict usage of the API to a specific department. This means, if I as development team lead were to gain access to the API, I would have access to everyones personal data in the entire company.Is this really the case? Or, to phrase another way,Is it possible that I as a department lead, am able to use the Personio API to access data and generate reports ONLY for the members of my department?Thank you very much! 

Hey Community,Where can I find an up to date Personio Employee Manual to send to employees once we roll up the system across the company?Many thanks,

One of the biggest issues I have is that in our matrix organisation most employees are having various managers to report to, one direct and several funtional managers - at the moment I can not reflect that in the structure or have it in the profile. 

Unfortunately I could not start our (pre-)implementation process on the 3rd of May and now I have trouble to login properly or the link I received is not correct. It seems by following the provided link I only have access to my personal profile/account and not the HR-administrator one. Kindly let me know how to proceed.Thank you.Natascha

Hi! We need to have different access rights for different groups of managers in Personio. Is this possible? If yes, how do we manage it? Thanks in advance! Best regards, Frida Johannisson

Hello,I am facing a challenge with the office setup. We have offices in different countries that use different currencies. The company default is EUR. When I try to edit the other offices, I select a different currency, but after I click save, it reverts back to EUR (Company default). I tried changing the company default to something else, but then the same issue appears - I can’t put EUR anywhere now, it just reverts to whatever is the company one.I tried doing the same edits after clearing the cache, and in incognito mode - the issue persists.Could you please advise how to resolve this.Best,Stefan

Hi Team PersonioWe currently have a company and a subcompany under our Personio platform and to reduce the number of templates we created for each company, we would like to have 1 set of templates for both companies but have a placeholder in place to recognize the different companies. Is it possible to create a custom placeholder to identify 2 different companies? thank you 

Hi,I wanted to add the column “bonus payments” to the employee list overview but am not able to select it. I can do this with the base salary entries as well as the recurring compensation data. Can you help resolve this?ThanksAlexandra

Can you please check our agreements made with Naomi, and make sure we can use the e-signature feature? 

Hi there, I need to urgently upgrade our plan and have followed the steps under plan & billing. Unfortunately, I do not see any payment option allowing me to upgrade so nothing is happening.  I am both the contract owner and the account owner.  What do I need to do?  Please help urgently - our plan is for 150 employees and we are now at 147 active employees. Thanks!Cheers,Linda

I want to add a company wide event in the company calendar manually, that is not connected with anything on the platform. How can I do that?

Where can I find my Personio ID that is required to book a Masterclass?ThanksMB

Hi,Is there a possibility to combine two (or more) requests in one - attach additional related requests/tickets  together to an initial request which was received as first? I know there is an option to create a “project” putting together several requests and have several team members assigned to it, but I have in mind one topic that is being discussed between the same requestor and one of the experts (a simple request, not a project as such).