Groups
Events
Academy

Homepage
Support Area
Other Topics

Other Topics

Here you can ask all topics and questions that you cannot assign to any other area.

159 Topics
355 Replies

When you subscribe we will email you when there is a new topic in this category

159 Topics

Most replies

Most views

Newest ideas

LindaCommunicator

posted in Other Topics

Overtime payouts

Hi there,Not really a question but an observation: When I process a payout of overtime in Personio I get a message that “overtime was payed out successfully”. Can you change the “payed” to “paid”?The word payed exists but does not refer to a financial transaction. It is a nautical expression:Payed definition: Although it is sometimes applied as the past tense of pay, using payed for paid is not correct.That being said, there is a sense in which payed can be correct. In nautical terms, payed is the past tense of pay, meaning to use pitch as a seal to prevent leaks.For example:To make the boat seaworthy, a sailor payed the open creases between the planks with hot tar. (Past Tense Verb)Please avoid using the word payed for paid.Sorry to be picky, but it hits me in the face every time I pay out overtime 😯😪!Have a great day!Cheers,Linda

1594

2 years ago

LindaCommunicator

asked in Other Topics

Optical change in Personio?

Hi all,Is it just us or has Personio changed the font style and size for some fields? The font size is very small and doesn’t match the rest of the optics. Maybe it is something on our end that we need to look at. Just asking to get clarity.Cheers, and enjoy your day!Linda

332

2 years ago

Payal RadadiyaNewbie

posted in Other Topics

Getting old personio employee API response after update department name

Hi Personio community! I’m a ROR developer and tried to sync with personio employee API. Getting an issue when I update the department name in personio and sync personio to my system. Personio employee API response but not giving the updated value of the department name.so anyone know about this or any solution for this issue?Thank You...

964

2 years ago

LakshmiFollower

asked in Other Topics

Workflow and approval for Employee Request

Dear All, Would it be possible to make workflows for employee requests. For eg. an employee’s mouse or keyboard ( which is an employee attribute) is not working and wants to request new one. Would it be possible to create a workflow where the employee requests the same and can be approved by the direct manager and is visible to the IT responsible. Lakshmi

731

2 years ago

lisaamorosoCommunicator

posted in Other Topics

Can I add additional placeholders for email templates in recruitment.

can I add additional placeholders for email templates in recruitment. If for instance the interview will be in person and not by video can we add an office ID?

311

2 years ago

JonathanFollower

asked in Other Topics

Uploading documents and receiving a reminder for an "own" attribute (Original title: Special process for working students)

Hello everybody,I would like to implement special processes for our working students. I‘d like to have processes in Personio which remind and enable our working students to upload their proof of hours monthly and also their Certificate of enrollment each semester. Does anyone have an idea if/how this is possible?Thanks!

2187

2 years ago

Med1doExplorer

asked in Other Topics

403 forbidden when we try to upload a document to an employee file

We are seeing a message ‘’403 forbidden’ when we try to upload a document to an employee file.As we introduce Personio at the end of this year, we need all documents in the files.What can we do?

4392

2 years ago

JonathanFollower

asked in Other Topics

Invitation Mail

Hi everyone, We invited all our members yesterday and they all received the mail. But today while willing to open the mail and finish registration, the mail wasn't anymore in the inbox. Then I tried to resend an invitation mail again, but they do not receive it anymore. Does anybody know how I can invite our colleagues now?Thanks a lot for your help.Kind regards,Jonathan

3302

2 years ago

sebastian-komonGetting Started

asked in Other Topics

Change company domain

Hi there, I would like to edit my company domain to simplify login and any URL generated related to my Personio company site. Can you please tell me which are the next steps to proceed with the edit? Many thanks

3871

2 years ago

wernerExplorer

asked in Other Topics

Repeatingly having to login

Does anyone know why the login of Personio cannot be remembered. We continuously have to login for each session.

1063

2 years ago

LakshmiFollower

asked in Other Topics

System : Very slow

Dear All, Recently we have been experiencing that the system is a bit slow than it used to be and there is always a very noticeable time lag to navigate to each page. Most of our users has rated this system less in terms of user experience. Not sure is this is something just our company is facing . Are there any solutions to this so we can have seamless experience while using personio. ThanksLakshmi

1763

2 years ago

ziv spadaGetting Started

asked in Other Topics

Various authorization for team managers

Heyill be happy to know how can i make different authorization for team managers?id like them to be able to see all their employee data but not all the company data like the admins users.how can i do that? thanks

171

2 years ago

DanieleCommunity Admin

published in Other Topics

War in Ukraine - How to support affected colleagues?

Dear Community,Many of you may feel the same way as we do. Sad, shocked and helpless because of the war in Ukraine. This is all quite understandable in light of the terrible events that are unfolding. Our thoughts are with all those affected and we #StandWithUkraine. Perhaps, you have people in your teams who are directly affected or may be worried about their friends and family. Therefore, it is now your task as HR professionals to support your employees in this situation as best as possible. We hope that we can help some of you by sharing our initiatives below, and we especially look forward to hearing more ideas from your side, too. How do you deal with this issue? As an HR Professional, what challenges are you facing that you need help with? At Personio we have 14 colleagues who were born in Ukraine and/or are Ukrainian citizens, and 25 colleagues with Russian roots. There are also several colleagues who have partners or friends in these countries. All of them are equally worried

1614

2 years ago

Alpha123Newbie

asked in Other Topics

How can I start using personio to manage my company?

Hello,I have been searching for tools to manage my companies and I came in touch with Personio. And after signing up. I discovered there was a lot of resources and things to cover. Can I have a full illustration and how I can start using the tools to manage my business? And do Personio have a software or mobile application better suited for working. Thank you,John (Alpha).

521

2 years ago

MarloesvanoverhagenExplorer

asked in Other Topics

Select multiple onboarding tempaltes

Hi community and Personio, Would it be possible to select multiple onboarding templates at once? For example:A general one for every new employee Additional onboarding templates per department or if team lead

833

2 years ago

SONIAROCABusy Bee

asked in Other Topics

Specific profiles for external collaborators such as recruiting agencies or labor firms

Currently, in order to share information with an external collaborator you have to create a profile like any other employee and rescind their permissions. It would be very useful if these people had a different profile with basic information (email, name of the contact person, phone number, person within the organization with whom they are working directly...) in the documents section the collaboration agreement and a section for service costs instead of payroll. This would imply that they would not appear in the organization chart, or that the system would count them as one more employee in the total number of employees because it leads to confusion.

781

2 years ago

Emma Tcheng

asked in Other Topics

Automatic invitation email on hire date?

Hi community,Is it possible to schedule automatic invitations to Personio? If not, would it be possible to create such a function?Best,Emma

621

2 years ago

andres-valoreoGetting Started

asked in Other Topics

Employee badges

Hi,More of a product request I believe. But is there a way for the company to create employee badges and grant them to its employees? Eg “Employee of the Month”

2772

2 years ago

Sanne FernhoutPersonio Customer Success Manager

published in Other Topics

Gender diversity: Best practices in Recruitment and Employer brandingBlog Recruitment Female Talent Diversity Employer branding

IntroductionGender diversity is an important topic on today's HR agendas. A recent survey conducted by Glassdoor revealed that 76% of candidates consider diverse workforce a valuable component when they apply for a job. Furthermore, by diminishing biases in recruiting, companies have access to a bigger pool of talent, which ultimately would reduce the effects of the war of talent. The term “war for talent” – referring to the lack of skilled employees on the labor market – has become more and more prominent in Europe over the last couple of years. According to a McKinsey study from 1997, this war for talent would become not only a strategic business challenge but also a critical driver of corporate and financial performance. In the recession following the dot-com bubble, it was assumed that the war for talent would be over or at least recede – however, quite the contrary became reality. Because of the strengthening economy and the development of many former third-world countries, the wa

4112

3 years ago

WendyCommunicator

asked in Other Topics

Is it in the future also possible to have another authenticator app that works for MFA/2FA for Personio?

Hi! My coworker is working with a new mobile phone. This means that we should also be able to install the MFA/2FA authenticator on this mobile phone. For Personio we've noticed it is a bit more difficult to get the authentication working on her new mobile phone. We also noticed that it is only possible to log in, in Personio, with the authenticator app of Google.Will it the future also be able to log in via the authentication app of Microsoft? And do you perhaps have a instruction how my collegue could have the log in of Personio in her authenticator app on her new mobile phone up and running again? For example, other applications where you need to log in with an authenticator app, you have a QR-code.

4072

3 years ago

DanieleCommunity Admin

published in Other Topics

Top 3 Frequently Asked Questions - November EditionF.A.Q.

Dear Community,Time for another round of Frequently Asked Questions! The previous FAQ article was a special on the topic of people workflow automation. Now it's back to general topics that our colleagues in Service have discussed most with our customers. These are the top three questions from the past month - to read the answers, all you have to do is click on “Show Content”: Can I upload documents for multiple employees at once? Yes, you can! Under Imports, select file type Employee documents (Multiupload). Important for a successful upload is the name of the files, so that they can be assigned correctly. For documents to be assigned to the right employee profile automatically, including the document category and date, use one of the following formats for the document file name: Firstname_Lastname_Category_ddmmyyyy or Firstname_Lastname_Category_dd.mm.yyyy or Personalnummer_Firstname_Lastname_Category_ddmmyy or Personalnummer_Lastname_Category_dd.mm.yyyy or Personalnummer___Catego

1660

3 years ago

PRTGetting Started

asked in Other Topics

Export Public Holiday Calendar

Dear Personio Support Team,Would be possible to export the calendar public holidays in pdf format (for example)?This option should be very useful because in Spain regulation (f.e.) is mandatory to public this calendar the first of January for employees and it is mandatory also this calendar is signed by the Company.Thank you!!

1681

3 years ago

Patricia WoernerPersonio Customer Success Manager

published in Other Topics

Best Practice: Freelancer Management

We hope you enjoyed your weekend and are ready to jump-start into the new week! We sat together with some of you, brainstorming and discussing possible solutions to a Freelancer Pool in Personio. Finally, we crafted a best practice for Freelancer Management and are delighted to share our concept with all of you! As employees represent the lifeblood of any company their management is of great importance. By following these six steps you can facilitate your processes and effectively manage your freelancer workforce in Personio. A step by step guide Step 1: Create a freelancer pool Your freelancer pool will be managed within the Recruiting module. Create a new category “Freelancer Pool” (Settings > Recruiting > Categories) as well as a new position “Freelancer Pool” (Recruiting > Positions > Create position) in order to store all freelancer profiles in one place. Step 2: Structure your freelancer pool Additional phases (Settings > Recruiting > Phases) will help you to

5630

3 years ago

Emma Tcheng

asked in Other Topics

Introducing new admins to Personio

Hi! Since our Personio implementation period, three new team members have started in my team. Is it possible to schedule an introduction meeting to Personio for them? I can only help them so much and we they have a lot of questions and issues they would like answers to.Thanks in advance!Best,Emma

782

3 years ago

DanieleCommunity Admin

published in Other Topics

Best Practice: Matrix Company Structure in Personio

Have you also been faced with the following challenge? You have to map your matrix company structure in Personio so that every manager can access the relevant employee data of their project teams and groups independently? Let me show you a simple way how to display this in Personio: Step 1:Create all your needed projects and groups as new attributes in Settings > Employee Information as a list of options:Optional: You can also create a new section Projects in Settings > Employee Information for this: Step 2:Assign all employees and supervisors / project leaders to their corresponding projects and groups. Preferably use the employee data import or the mass editing function in the employee list via the action button: Step 3In Settings > Employee Roles, an individual role must now be created for all supervisors and/or project leaders. After that the respective employees (supervisors and project leaders) must be added to this employee role: Step 4:In this new created employee role

2920

3 years ago

Page 6 / 7

Can't find what you're looking for?

Our Personio experts are happy to help you. Don't be shy!

Ask your question

Terms & Conditions of the Personio Voyager Community

Join the Personio Voyager Community!

If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login

! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.

Public Username *

Work E-mail address *

Is your company already a Personio customer?

(Private)