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173 Topics

asked in Other Topics

How to get payslips from a bankrupt company

I worked for a company which has gone bankrupt. I need my payslips so that I can get unemployment.I can log into personio, and I can see my payslips listed, but I can’t download them. I get an insufficient rights error.Asking for help from the bot ends up at a point where it tells me to contact my personio administrators. However, the company is bankrupt, and they are gone.Is there any way to get someone at personio to help me?

LegoMDCommunicator

asked in Other Topics

Announcements widget

Hi Everyone, do you maybe know as of when we can use the Announcements widget? Thanks a lot for the update and bests,Diana

asked in Other Topics

Personio not loading

Hi all,For the past few weeks, we've been experiencing severe issues with the Personio platform. It frequently freezes, and in many cases, pages remain completely blank (see attached screenshot), making the tool essentially unusable.We’ve tested this across multiple browsers, including Google Chrome and Safari, with the same result.Do you have any idea what might be causing this issue?P.S. – If any Personio support staff are present here: we've already reported this several times through official channels but have yet to receive a response.Thank you,Raphael

Customer123Getting Started

asked in Other Topics

Is Personio Down?

Hi None of our staff can access Personio - is it down at the moment please? Thanks

Petr KratkyNewbie

asked in Other Topics

Persisting a custom view of absences calendar

Hello,I would like to persist a custom view in the absences calendar. Can I e.g. get permalink for absences calendar for specific set of employees I manually selected?Alternatively can I filter Absences calendar by custom field we have in our Personio instance?

VilmaKGetting Started

asked in Other Topics

UK public holiday calendar 2025 - two days missing

Hello, We just noticed the 2025 public holiday calendar for UK is incorrect. 21st April and 25th August are missing. Please could we have those days added so we do not need to create a new list just for those days?Many thanks,Vilma

professional in HRGetting Started

asked in Other Topics

How to change data retention setting for Speculative application

Hi Community,For all the job positions, the data of applicants is deleted after 180 days however for speculative/spontaneous application I would like to retain the data for 1 year. Is there a possibility to do such changes? And how?

E.St.Getting Started

asked in Other Topics

View Setting - Dark Mode

Is it possible to implement a Dark Mode for the User?

candykittensGetting Started

asked in Other Topics

Integrating annual salary into work contract template

HiIs there a possibility to automatically import the annual salary into a work contract template (and not just the montly salary)? If yes, how does this work?

J.E.Explorer

posted in Other Topics

Hiring: Global HR Systems and Reporting Manager (Maternity Cover) - Berlin/Warsaw

Hi all, I asked permission from the community administrator to share this role, as it seems to be a fitting place to spread the word.We’re looking for an HR Systems & Reporting Manager with experience working with the HR System, Personio, to enhance and streamline our global HR processes. As the technical expert, you will lead exciting system enhancements, ensure data integrity and support data-driven decision-making. This role also offers the opportunity to implement new modules to maximise HR technology’s impact. If this excites you, we'd love to hear from you!It’s a 12-months maternity cover, to be based in Berlin or Warsaw. Full details can be found here: Global HR Systems and Reporting Manager (Maternity Cover) - Berlin or WarsawPlease feel free to share amongst your professional networks if relevant. Thank you! 🙏

MvdSFollower

asked in Other Topics

Several pages remain blank

Dear Personio,Since Firefox's latest update several pages (employee list, settings, individual employees, and so on) do not load. Strangely enough other pages do load (home, calendar).Could someone please test and fix this please, or explain what I should do? Please don't recommend another browser.Many thanks,Mark

AmandaMasukuFollower

asked in Other Topics

Is there any plans to update the personio mobile app to show more than the basic details for the employee List? For example we’d be wanting to be able to view contact information for employees from the app?

AnnaCzarnikExplorer

asked in Other Topics

Payslip Automation & Business Central Integration

Hi Personio Community,I’m looking for a way to streamline adding payslips to each employee’s profile every month. Is there any integration that can help automate this process?Additionally, does Personio offer any integration with Microsoft Dynamics 365 Business Central? If anyone has experience with this or knows of possible workarounds, I’d love to hear your insights!Thanks in advance!Anna

AmiduGetting Started

asked in Other Topics

Recent Data Loss

We have encountered a significant issue with our company's Personio system. Yesterday, we were unable to log any attendance records, and upon further investigation, we discovered that the attendance records for the past three days are missing. This has raised concerns about data integrity and system reliability.

MTANewbie

asked in Other Topics

Issue with Blue Line Appearing on Uploaded Document in Personio

I am experiencing an issue with a document I use for work, which is a type of contract. When I upload the Word document to Personio, a strange blue line appears, even though there is no such line in the original Word document. I need to remove this line, but I am unsure how to proceed.Does anyone know how to solve this issue?

account22Getting Started

asked in Other Topics

Personio login error in iPhone 12 Model

Greetings,I have recently purchased a new iPhone 12 (refurbished), I installed all Apps and all of them working fine, but only Personio App is not working, sometimes its repeatly show the error message “wrong username or password” and sometimes after several attempts when you logged in it shows the other error message “something went wrong, tray again later” like in the attachment.Would you please share your ideas about that, it will be really appreciated.All the best.login error iPhone 12

Ana_Cycle0Newbie

posted in Other Topics

Spain - New Time Legislation + Time Tracking in Personio

Hello, Are there any other Spain based Personio users? I would like to connect and understand how the new working hours legislation that has been recently approved will effect time tracking registration in Personio.Would love to connect with other ES_based Personio professionals.Hola,Hay otros profesionales en España que utilizan Personio? Me gustaría conectar y entender cómo nos va a afectar la nueva ley de horario laboral y cómo ajustarlo en la herramienta. Encantada de conectar con la comunidad de Personio España para estos temas.

NilsKrugGetting Started

posted in Other Topics

ticket processing time

I have been waiting for over a week for tickets to be answered, is that the same for you? there is no response at all. Thanks for your opinions.

Kevin GExplorer

asked in Other Topics

How can we disable automatic notifications by e-mail when a Personio Conversations request is created or updated?

How can we disable automatic notifications by e-mail when a Personio Conversations request is created or updated?

berat canGetting Started

asked in Other Topics

Deleting notification in bulk

Hello :)) We haven't started using Personio live yet. While testing the Performance module, we created some test goals for all employees. Everyone has received notifications about these test goals. Although we have deleted the goals from the system, the test goal notifications still remain visible for everyone. Is there a way to bulk delete these notifications? Thank you in advance for your support.

HR23Newbie

asked in Other Topics

Testing Platform for Personio

Hi,i am new to Personio Platform and would like to understand if we have a test environment for the tool.

h.houGetting Started

asked in Other Topics

My overtime is not displayed correctly in the new version

Since we are forced to use the new version, the overtime hours are being displayed incorrectly. I'm working hard with a lot of overtime, but it shows as 0 hours. Please fix this – it’s really frustrating!Also, in our company, overtime doesn’t count, so I try to balance my working hours throughout the month. With the new view, that’s not possible because it always shows 0 hours for the month.

Elmar.EbelGetting Started

asked in Other Topics

Certificate problem

I know we did something wrong with the certificate. to edit the adminsite, i need to login, but the login with out sso is not possible. What can i do, is there any other/alternative option to login?the whole company is not able to login… so the topic has hiiiiiiigh prio!

Lucv3lExplorer

asked in Other Topics

Personio conversations - delete requests and visibility on the homepage?

Hey all! I have 2 questions regarding Personio Conversations:1. Is there a way for us as HR to delete Personio Conversations requests in the conversations module? As far as I can see we can only put them on resolved, but since our hr mailbox is linked to conversations we also get a lot of irrelevant mails and spam.2. Is there a way to add Personio Conversations to the homepage or regular employees? As of now they can only request/ask things via mail and slack, that works great! But I want to give the employees the ability to also ask questions via the homepage of personio + let them see their tickets and the status of their tickets, is that an option? If not I would love to see that added in the future!Luc

JamesMoranSSCGetting Started

posted in Other Topics

Negative Changes to Personio

We’ve recently had a UI update on Personio.But with it have come a number of function changes that have made on-boarding much worse.Starting with the removal of drag and drop to upload documents into onboarding.Over the course of 1 person onboarding for us, we drag and drop upwards of 80 documents (references, emails, id docs, etc) Now, in order to save an email to an onboarding we have to drag and drop it into our web-browser, which will trigger it to download and save to our downloads folder. We then have to click on the Browse button, then go to downloads, then the file.So what was a simple drag, drop, done - is now a drag, drop, click 4 buttons, done.Adding an extra 10-15 seconds per document.x80 documents x10+ people a month = 2-3 HOURS!!! of added time Then there is also the removal of the “Mark to Complete” button when you’ve uploaded everything necessary.Previously we would complete uploads and click one button to mark complete.Now you have to go back, click the traffic light,

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