I submitted a support ticket to cancel our subscription more than 10 days ago and again 24h ago and still no answer. Is it normal this is taking so long? Is impossible to get in contact with anyone. It’s quite urgent.
+23- Community Admin
Hi there
Strange that you haven’t received a response.
I’ll double check your case and get back to you as soon as I have some news!
Best,
Daniele
+23- Community Admin
- Answer
Hello
I saw that the request didn't get properly picked up by our system (our bad), but your Account Manager will get in touch with you today. Again sorry for the wait.
Best,
Daniele
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.