Hi,
I got back from vacation and found our Personio instance has been removed “This is not a valid hostname.” presumably because our trial ran out and nobody purchased the full version in time.
I tried reaching support via multiple forms, so far no answer, so I am trying here as well.
Is it possible that they restore the instance so we can add payment details and purchase it?
Otherwise we’d need to re-add everyone and that would be hours of work.
Best answer by Daniele
Hey
You guessed it right, we actually do need more information (e.g. which instance exactly you are talking about) but for this matter my colleague Svenja is reaching out directly via email to you (the same address you used to register your community account).
She is contacting you very soon, please don’t hesitate to reply to me here in case you didn’t receive her email.
Best,
Daniele
+23Dear
Best,
Daniele
+23Hey
You guessed it right, we actually do need more information (e.g. which instance exactly you are talking about) but for this matter my colleague Svenja is reaching out directly via email to you (the same address you used to register your community account).
She is contacting you very soon, please don’t hesitate to reply to me here in case you didn’t receive her email.
Best,
Daniele
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
