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Unable to log in in Safari

  • December 19, 2025
  • 5 replies
  • 29 views

I use Safari as my primary browser (currently version 26.1 (21622.2.11.11.9)).

Employee login doesn’t work. When I type the company name in the input field on https://www.personio.com/login/ and press Login, I get an error message: “This is not a valid hostname. Read this article to find your hostname.” This is the same message that I get when I try to log in without typing the company name. It seems like the input field is broken: when I’m typing, the placeholder doesn’t  get replaced.

This has been broken for months now, is anyone working on a fix?

Best answer by Daniele

Dear ​@Andrii C,

Just to clarify:

are you able to log in to you Personio account by visiting yourhostname.personio.com (or yourhostname.personio.de if applicable) directly in your URL bar?

5 replies

Daniele
Community Admin
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  • Community Admin
  • Answer
  • December 22, 2025

Dear ​@Andrii C,

Just to clarify:

are you able to log in to you Personio account by visiting yourhostname.personio.com (or yourhostname.personio.de if applicable) directly in your URL bar?


  • Author
  • Follower
  • December 22, 2025

Hello Daniele! Yes, I can log in via the page at `yourhostname.personio.com` in Safari, it doesn’t have this issue.


  • Author
  • Follower
  • December 22, 2025

Actually, now https://www.personio.com/login/ seems to work as well. Have you released a fix?


Daniele
Community Admin
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  • Community Admin
  • December 22, 2025

Dear ​@Andrii C 
I’m glad it’s working for you!

 

Actually, now https://www.personio.com/login/ seems to work as well. Have you released a fix?


I’m not sure, I’d have to ask our engineers. Let me know if you need further assistance?

Best,
Daniele


  • Author
  • Follower
  • December 22, 2025

The issue seems to have been resolved, so this question can be closed.