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173 Topics

pafischeGetting Started

asked in Other Topics

One collective e-mail address for retired workers?

At my company we pay retired workers on a monthly basis. Since they are retired, they don’t have an active work e-mail address. Would it be possible to use one collective e-mail for all of their accounts? How do other people handle this subject?

LindaCommunicator

asked in Other Topics

Use of mobile app on 2 mobile devices possible?

Hi there, we have employees who are working on-site at clients and have an additional mobile phone. Is it possible for the employees to have the Personio app with 2-factor authentification on both at the same time? Thanks!Have a good day 🌷Linda

Lena MaliesFollower

asked in Other Topics

Change Contracting Entity

Hello, we would like to change the name of the contracting entity, as there is a typo. I could not find the possibility in the settings (only company and legal entities, but the contracting entity is not visible there). Is there anyone that could help me? Thanks in advanceLena

Tamara CasasaCommunicator

asked in Other Topics

how can I add a team member to this community?

HR-trinckleGetting Started

asked in Other Topics

Dashboard Aktualisierung

Wir haben ein neues Layout auf der Startseite. Seit dem kann man nur noch die “Events” des eigenen Teams sehen. Vorher konnte man noch per Dropdown auf “alle Mitarbeiter” umstellen. Wie kann man das jetzt so einstellen, dass es für uns wieder passt? Your original post has been translated by the moderatorWe have a new layout on the start page. Since then, you can only see the "Events" of your own team. Previously, you could still switch to "all employees" via dropdown. How can we adjust this so that it works for us again?

cbkFollower

asked in Other Topics

Former employees = Licences

Wenn ein Mitarbeiter das Unternehmen verlässt und wir das Enddatum richtig festgelegt haben. Läuft dieser User noch als Lizenz? Oder wie archiviert man die Zeitangaben usw. am besten, damit die Lizenz wieder frei wird?If an employee leaves the company and we have set the end date correctly. Does this user still run as a licence? Or what is the best way to archive the time data etc. so that the licence is released again?

Anastasia07Newbie

asked in Other Topics

Using Personio in Russia

We are an international company with one of the divisions in Russia. To what extent can Personio be used for employees in Russia: connect with local recruiting services, use employee accounting, calculate salaries in rubles, etc?

xavier.picoFollower

asked in Other Topics

Export custom holiday calendars

Hi,Is there a way to export custom holiday calendars?

LegoMDCommunicator

asked in Other Topics

Hi Community, I have found a very useful post in regards to garden leave (Garden leave) and I have a question to that:“Therefore you will need to hide them from the public view and to do this you can set up a custom rule in Settings > Employee roles > Access rights > Personal data > Public profile. This way the employees cannot search or view this employee’s profile going forward. As they are active also, they will continue to stay on the headcount reporting and accrue annual leave.”Can you please help me out what the custom rule should be? What attribute I have to choose for the custom rule?Thank you so much in advance for the answer!

Laura-VBGetting Started

asked in Other Topics

Cancel Subscription

Hello - we would like to cancel our Personio subscription before it renews in June of this year. How can we do this? We want to keep using it until the end of June (period that we paid for it).

LegoMDCommunicator

asked in Other Topics

Main Legal entity

Dear Community :-) We just implemented Personio at Magnolia and since then Personio changed Sub-companies to Legal entities and newly you can/have to select the main legal entity. Do you know what will happen if I mark one of our legal entity as the main legal entity valid as of 1 January 2024? Thank you for sharing your experience!Diana

bbuxrudeGetting Started

asked in Other Topics

Accesibility for public profiles, attributes, and Microsoft Teams integration

Hello Lauren,Can you tell me more about how you make the public profile more accessible for employees to view each others public profiles? Also, I had no idea you could fill in hobbies. Is hobbies still an attribute that can be added?Additionally, do you by chance know if there’s a Microsoft Teams integration? I’d love to set up a similar automation of leadership people being automatically added into a Teams channel.

exaggeratefirstGetting Started

asked in Other Topics

Session management seems off

When I get logged out because my session expires, Personio detects this, and offers me to sign in again. This would be great, if after logging in with my Google account again, all functionality would work. Unfortunately, managing attendance doesn’t seem to immediately work after login. Instead, I’m forced to refresh the page.Am I doing something wrong or can this re-sign in flow be improved on the app side?

KKHRGetting Started

asked in Other Topics

Personio support.

Gosh! how to find any alive person here? I am in a loop, my find answers section is forwarding me to contact myself as I am actually contract and account owner. But there is no option to contact support. At all, they over and over again asking me to contact myself to contact them. please, Help 🤯

BjornExplorer

posted in Other Topics

How do you feel about the support acces from Personio

I am curious how you feel about the the way Personio seems to obscure getting support from them.Limit on two persons how are able to contact them. No published phone number on where to reach support when Personio is not functioning No published e-mail address to reach support when Personio is not functioning Need to fill in find answers form to submit a ticket to them No reply on wether this ticket is received or not and thus if they are working on it.Do any of you experience the same “great” support from Personio or is it just me?

SusanMcMullenFollower

asked in Other Topics

HR Hour - Onboarding Event

I’m wondering if there is anywhere that this webinar can be viewed? I had signed up to the event but ended up missing it.

seaweedpeopleGetting Started

asked in Other Topics

Recruitment emails are not sending

We’ve tested our email connection and sent a test email however it seems that actual emails to people who submit an application are not sending. We seem to be getting this error message: “Reason: Failed to mail applicant message 51278929 with error:” Is there a way to fix this?

katekateGetting Started

asked in Other Topics

Is it possible to send absence notifications to one email?

Hi all! I got a question regarding email notifications, maybe someone can assist me with it: at the moment all users with the role Admin get notifications regarding absence requests to their emails. Is this possible to send those notifications to one mailbox (e.g. hr@mail.com)? Important that all Admins still maintain their rights to approve absences, so it is really just about email notification. Maybe someone got any tips? Thanks!

smakaruk1Getting Started

asked in Other Topics

Unable to send pre-onboarding email to new joiner

Hi there,I have set up a number of emails to be sent to a new joiner and for some reason have an alert appearing when the onboarding template is assigned to the new joiner. The emails should be sent to a new joiners personal email, and do not require them to login to Personio to complete any of the steps. It’s more an informative email, asking them to take a few actions (separate from Personio). The email should be sent 90 days before their hire date (or when the template is assigned).I’ve attached a screenshot of what this looks like and the message when I hover over the alert is: Please review the recipient field to ensure your emails will be successfully delivered. The recipient field is “employee”. If anyone could help, I would very much appreciate it!Many thanks,Sally

Andreia OliveiraGetting Started

asked in Other Topics

Onboarding tasks - groups visibility

Hi,We have onboarding templates with tasks for different groups (HR, Supervisor, IT etc).Is there a way possible for the Supervisor to see only their tasks and the one’s for the employees?I don’t want supervisors to be able to see IT tasks, HR etc...I want them to see just their tasks and their direct report tasks. Is it possible?thanks,Andreia

LindaCommunicator

asked in Other Topics

Collective vacation/ Company holidays

Hi there, we are planning to shut down our offices from 27th to 31st December. Is it possible to add vacation to everyone’s absence calendars rather than have to rely on the individual employees doing so themselves? I don’t think I have seen anything. Thanks!Enjoy your day! 🍁Linda

FuDhyYrZtUvX8vF8GwLzRGetting Started

posted in Other Topics

web app crashes on iOS 17 when clicking the date field on creating sick leave

web app crashes on iOS 17 when clicking the date field on creating sick leave

AnnaCzarnikExplorer

asked in Other Topics

Creation of a Non-specific Admin Role Linked to General Email for ISO Compliance

Hello Personio community,As we are working towards ISO compliance in our organization, I am delving into Personio's role management capabilities to understand how best we can align with our requirements.One of our considerations is to set up an admin role that isn't associated with a specific individual but is linked to a general organizational email. This approach is intended to meet certain ISO requirements while also ensuring flexibility in access.Here are my specific queries:Is it feasible to establish an admin role in Personio connected to a general email (e.g., general@ourcompany.com) rather than an individual's email? Are there any potential challenges or limitations we should be aware of when going this route?Warm regards,Anna

LindaCommunicator

asked in Other Topics

Probationary Period Review Process

Hi there, We ask our managers to conduct a probationary review using a template which is in Personio. The template can be chosen once a review cycle is set up. This makes no sense for the probationary period, ad there would need to be a cycle for each new hire.Is there a way to pull the template into the onboarding step in Personio that is set up?Thanks!Regards ,Linda

AIHRHRTeamGetting Started

asked in Other Topics

Onboarding Task Visibility

HiIs there a way to make onboarding tasks in an ob template invisible. We have some tasks that we want HR to be able to see as part of the OB workflow, but we don’t want them to show up in the onboarding overview in the employee or manager profile. Additionally, when we select days for a task (eg 10 days before hire) is this working days only (mon-Fri) or including weekends?Thanksgemma

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