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Here you can ask all topics and questions that you cannot assign to any other area.

  • 176 Topics
  • 419 Replies
176 Topics
E
Getting Started
Elmar.EbelGetting Started
asked in Other Topics
Certificate problem

I know we did something wrong with the certificate. to edit the adminsite, i need to login, but the login with out sso is not possible. What can i do, is there any other/alternative option to login?the whole company is not able to login… so the topic has hiiiiiiigh prio!

312
E
Getting Started
L
Explorer
Lucv3lExplorer
asked in Other Topics
Personio conversations - delete requests and visibility on the homepage?

Hey all! I have 2 questions regarding Personio Conversations:1. Is there a way for us as HR to delete Personio Conversations requests in the conversations module? As far as I can see we can only put them on resolved, but since our hr mailbox is linked to conversations we also get a lot of irrelevant mails and spam.2. Is there a way to add Personio Conversations to the homepage or regular employees? As of now they can only request/ask things via mail and slack, that works great! But I want to give the employees the ability to also ask questions via the homepage of personio + let them see their tickets and the status of their tickets, is that an option? If not I would love to see that added in the future!Luc

381
Valentina S.
Personio Employee
JamesMoranSSC
Getting Started
JamesMoranSSCGetting Started
posted in Other Topics
Negative Changes to Personio

We’ve recently had a UI update on Personio.But with it have come a number of function changes that have made on-boarding much worse.Starting with the removal of drag and drop to upload documents into onboarding.Over the course of 1 person onboarding for us, we drag and drop upwards of 80 documents (references, emails, id docs, etc) Now, in order to save an email to an onboarding we have to drag and drop it into our web-browser, which will trigger it to download and save to our downloads folder. We then have to click on the Browse button, then go to downloads, then the file.So what was a simple drag, drop, done - is now a drag, drop, click 4 buttons, done.Adding an extra 10-15 seconds per document.x80 documents x10+ people a month = 2-3 HOURS!!! of added time Then there is also the removal of the “Mark to Complete” button when you’ve uploaded everything necessary.Previously we would complete uploads and click one button to mark complete.Now you have to go back, click the traffic light,

713
Valentina S.
Personio Employee
J
Getting Started
Jasmin HättenschwilerGetting Started
asked in Other Topics
Process & checklist for topics like unpaid leave

Hi everyone, I was wondering whether, in addition to the on- and offboarding checklists, it would also be possible to create other process as well as checklists for longer absences, for example maternity leave or unpaid leave. I found a similar question that was asked about a year ago. Perhaps there will be an update on this. Maybe you know something about it? :) I look forward to hearing from you! Best regards,Jasmin

342
J
Getting Started
C
Getting Started
curiousmindGetting Started
asked in Other Topics
Customizing Job Listings in Personio

Hi everyone,I'm looking for advice on customizing the job listings in Personio. Specifically, I would like to adjust the following elements:Job Category: How can I change the font size and color? Job Title: Is there a way to style the job title for better visibility? Job Description: How can I format the description to clearly indicate if a position is permanent, part-time, or full-time?Additionally, given that we don't have many job postings at the moment, I was wondering if it's possible to remove the search bar entirely since it seems redundant.Any guidance or tips would be greatly appreciated!Thank you!

291
Sofia V.
Personio Employee
K
Follower
Katharina BuhrkeFollower
asked in Other Topics
Receive all emails in Personio with hr@companyname.com

Hey community, I want to receive all emails from candidates within Personio. Currently, the 1. automated email is sent out automatically, but from there, I receive all emails in my Gmail account instead of still in Personio. This is bad because I need all emails in the same place as the candidate and also my colleagues should be able to read all emails. I appreciate any hint how to solve this. Thanks in advance, Katharina  

453
Weena
Personio Employee
J
Getting Started
JonahMFGetting Started
asked in Other Topics
Birthday in App

Hi,is it possible to include Birthdays in the Calender of the Phone App?

1011
Weena
Personio Employee
Edda van der Ende
Communicator
Edda van der EndeCommunicator
posted in Other Topics
Re-boarding for returning employees

Hi,What would be the best way to have a re-boarding for returning employees, e.g. from parental leaves? The employees are “active” in our system. Also, re-boarding would have fewer steps than our onboarding.Thank you for your comments!Edda

608
N
Communicator
L
Follower
LievazFollower
asked in Other Topics
Integration of 'Inbox' and 'Open Requests' on Employee Homepage

We are looking to integrate both the 'Inbox' and 'Open Requests' sections into the homepage for our employees. Could you please provide guidance on the following:For the 'Inbox' integration, which URL should we use? For the 'Open Requests' integration, could you share the process or steps involved? Additionally, in your last product update video, we noticed a 'highlight' appears when new messages arrive in the inbox. Currently, we only see the inbox widget without any notification of how many messages are present. Could you advise on how we can enable this feature? Thank you in advance for your assistance.

274
L
Follower
C
Follower
Circus2012Follower
asked in Other Topics
No manager notifications for inactive employee

Hello, We have a few inactive employees who have left the business. Their line manager is still receiving reminder notifications to approve things and that there are points to action. Is there a way to auto close those off once they have left? Many Thanks

276
Fernanda T
Personio Employee
N
Communicator
Nathan JollyCommunicator
asked in Other Topics
Automatic language settings for new employee

Hi Personio Team, Is there a way to change the language of the platform for an employee when you have admins rights ? We opened a new office in a country where all our employees are french speaking people. Our main office and our account is in English by default. I would like to know if there is the possibility to change for many users the language settings, without having to log into each profile and manually do it. Thank you for your answer, Nathan

274
Sofia V.
Personio Employee
V
Communicator
VolvicCommunicator
asked in Other Topics
Garden Leave

HI folksI have searched for more information on this but can only come across this thread which only goes so far. I can’t find anything in the support pages.For team members who are leaving the organisation but will be on garden leave for a period of time how are you managing this? The requirements would be that the employeeRemains on payroll (so adding them to garden leave type for more than 1 month removes from payroll according to a support call I had - how do I reflect they are on on this leave type without removing from payroll?)  Continues to accrue annual leave as normal  Their leave during garden leave is not visible to any team members on the absence calendar - eg parental leave, annual leave etc Does not show as active on the employee list Does not show on the “At A Glance” widget on the home page Remains on headcount reporting till their termination dateHow are you managing this? Thanks so much

1787
H
Communicator
A
Getting Started
Andreina OrtaGetting Started
asked in Other Topics
Onboarding

Hi allHow can I embed a Training step within and Onboarding step?For example: I would like employees to enroll in a training posted in Personio, as part of their onboarding journey, but I cant find the way to embed the training invitation in the Onboarding step thanks 

464
N
Communicator
J
Getting Started
Jenny.GaekelGetting Started
asked in Other Topics
Electronic Signature

Dear team,At the moment, only one person is able to sign a document. When will it be possible for two or more people to sign the document?This is a paid feature and it is not optimal. Thank you in advance.

411
N
Communicator
H
Getting Started
hhberndGetting Started
asked in Other Topics
Add your personal calendar to Google Calender

Hello everyone,I am relatively new to Personio.I'm looking for a way to integrate my personal calendar with Google Calendar.So far, I can see the absences of all my colleagues in Google Calendar. But I only want to see my shifts.When I select ‘My calendar’ (screenshot) when subscribing, Google doesn't show me anything.Is there a trick for this?Many thanks for your help,Bernd

2171
I
Personio Employee
I
Getting Started
IhaveaquestionGetting Started
asked in Other Topics
Onboarding employees using active employee count

We are in the process of migrating our hiring plan to Personio but have encountered some difficulties. Specifically, we would like to import data to create profiles for future roles in the onboarding phase. However, when attempting to import this data via Excel, we receive an error message indicating that we would exceed our employee limit and need to upgrade our subscription plan to add more active employees.Since we are not trying to add active employees, but only to create dummy profiles for future roles labeled with the onboarding status, we believe this restriction should not apply. How can we resolve this issue so that we can proceed with our hiring plan?Thank you for your help

433
I
Personio Employee
S
Follower
Stefanie PieraFollower
asked in Other Topics
Support Message how to edit

Dear Community,  I just discovered that there is a support message in Oracle with two colleagues that are no longer working with us. How can I modify this message so that I can add my name and my email contact information? Thank you,  Stefanie

1585
I
Personio Employee
H
Follower
HellohereFollower
asked in Other Topics
How to reflect tenure in the survey results?

Hello Personio community :)We launched our first employee engagement survey and we just closed the round - we’re ready to analyse our results!!And in doing so I was wondering if it was possible to show tenure in some way, like >6 months, between 6 months and 1 year, between 1 and 3 years, etc? That would really help but I couldn’t find how to.Thank you in advance!

431
I
Personio Employee
Mbb
Explorer
MbbExplorer
asked in Other Topics
Home Page

Is it possible customize the HomePage?Thanks Mercedes 

312
N
Communicator
A
Getting Started
anitabalintGetting Started
posted in Other Topics
Survey results

Hi, we launched the first survey and would like to assess the result. Could anyone help me if there is any benchmarking on the staff surveys? e.g what is a good score? Thank you

552
ThoL
Personio Product Manager
A
Busy Bee
andra.enacheBusy Bee
asked in Other Topics
What are the next updates to the Training Module?

Hi, I’m curious what are the next steps in evolving the Training module? It feels that it’s quite basic at the moment. Many thanks!

121
I
Personio Employee
Linda
Communicator
LindaCommunicator
asked in Other Topics
Partial or phased retirement (Altersteilzeit)

We have an employee who is currently in phased retirement with a block model setup, i.e. first phase full time work at half salary, second phase no active work at half salary.  I am looking for recommendations on how to map this in Personio. I am assuming the following:  a) During the active phase just change the salary and (of there is a change) the working hours.  b)  During the passive phase (non-active but still an employee on payroll) remove the working hours and vacation allowance and leave the salary payment active.I am unsure about this so if anyone has a suggestion I would be really thankful.Look forward to hearing from you soon.Have a great day,Linda 🌼

291
I
Personio Employee
P
Getting Started
Patsy holmshawGetting Started
asked in Other Topics
Administrator Role

If you have administrator rights can you restrict the access to the country the administrator works in only?

171
I
Personio Employee
JHBEM
Communicator
JHBEMCommunicator
asked in Other Topics
Can you change the Home Page? Tiles? Sizes? etc...

I would like to change the order, layout and size of the Tiles that are showing on Homepage.At the moment it is not in my preferred order or sizes.It’s a pain having to scroll up/down the page or add more clicks when a personalisable homepage would avoid this.

351
I
Personio Employee
CDShutters
Getting Started
CDShuttersGetting Started
posted in Other Topics
Getting your company excited to start using Personio

Hi everyone!I’m fairly new to the world of HR, and just finished implementing Personio! Was wondering if anyone had any tips to share with me regarding introducing Personio to their fellow employees? I have all the resources from Personio, such as this article: https://support.personio.de/hc/en-us/articles/209984985 but I’m more wondering about what people have done (the messaging or announcements) to get everyone behind adopting a new system.In my past experience, people are quite resistant to change, unless you can package it in a way that they feel like it will benefit them, so I’m curious to how everyone else has done it. I only get one chance to introduce this system / get everyone on board, and I’d like for the transition to go smoothly!Any tips are welcome! Thanks!Chantal  

1967
Julia_S_Personio
Personio UX Researcher
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