Other Topics

Hi,I often want to search for a specific candidate in Personio through the search bar. It has worked well before. It now also gives the options as a list of people, but when I click on the person, I nowadays always get the following: Reloading the page doesn’t help. The only solution is to go through Recruiting and search for the candidate in a specific position. But this is inefficient as I might not remember in which stage they are etc.Help?

Hi,Since the latest (?) update, my Personio app has not been working. It has been showing the following since the update where Inbox should’ve come visible in the app: Is there something I should do?Tagging ​@Moe as we have discussed this earlier.

Hi Everyone, do you maybe know as of when we can use the Announcements widget? Thanks a lot for the update and bests,Diana

Dear Community,We are currently experiencing an issue where the same approval notifications are being received repeatedly, even though the requests have already been approved. These notifications continue to appear in both our Outlook inbox and the Personio inbox.For example, in the case of time tracking approvals, the request correctly appears as approved on the employee’s attendance page — yet the approval notification continues to be sent, sometimes up to 50 times within a single minute.Could this be a server-side issue, or is there anything we can do on our end to resolve it?Thank you in advance for your support, Yildiz

Hello,I have tried several ways to talk to an account manager and no one is replying. Please get someone to answer to me. It’s crazy that it’s almost impossibe to get in touch with your account manager in no time. You need to improve your access points to your accounts managers.Thank you,Jean

Is there a way to mark numerous tasks in an onboarding / offboarding checklist as “complete” at the same time? Ie, can we select multiple tasks at once rather than needing to select each separate task and then choose “complete”? Thank you 

Hi, we have a typical Org strcuture of our company in Personio. From now on, we created a work council -group of elected employees who collaborate with management on behalf of the company's workforce.Is there a way to indicate them in the general Org structure as a separate body?Thank you!

Hello,Since the switch to the new design, the direct link to the SSO login no longer works. Until now, we have directed our employees via a shortcut in our intranet to https://xyz.app.personio.com/oauth/authorize, allowing them to log in directly via SSO without any detours.Now, this no longer works, and users are redirected to a page where they have to click on the SSO login button again. This is inconvenient both for the users and for our IT helpdesk, which now has to explain the process to nearly every second user.Is there a new direct link we can use? Unfortunately, the link behind the new button is not visible or identifiable.Thank you!

Hello Personio Support,We’ve encountered a template issue on our career page: our “About the Role” section is present in the editor and active modules but never appears in the preview or live site. At the same time, the “About You” section renders twice even though only one module is enabled. We’ve verified module settings, field mappings, and tested plain text inputs—all to no avail. This looks like a Personio-side error. Could you please investigate and advise on a fix?Thank you,Paul 

I can’t set role reminders anymore even though I had this option several weeks back. I was able to select the reminder type (eg. birthday) and generate an ical link.The existing documentation is incorrect! https://support.personio.de/hc/en-us/articles/360000038385-Create-reminders#:~:text=Go%20to%20Settings%20%3E%20People%20%3E%20Employee,Click%20Add%20role%20reminder.What is the way to set reminders now? 

Hi! I’m not sure if anyone else encountered the same issue. I enabled the Employee Referrals features and approved it on my homepage to show as a widget. However it’s not visible, neither for me or for my employees. Can anyone support? Many thanks!

Hi, With the new look and feel the celebration widget does not show any upcoming birthdays.What is the problem? KRKees

Hello, We just noticed the 2025 public holiday calendar for UK is incorrect. 21st April and 25th August are missing. Please could we have those days added so we do not need to create a new list just for those days?Many thanks,Vilma

I worked for a company which has gone bankrupt. I need my payslips so that I can get unemployment.I can log into personio, and I can see my payslips listed, but I can’t download them. I get an insufficient rights error.Asking for help from the bot ends up at a point where it tells me to contact my personio administrators. However, the company is bankrupt, and they are gone.Is there any way to get someone at personio to help me?

Hi None of our staff can access Personio - is it down at the moment please? Thanks

Hello,I would like to persist a custom view in the absences calendar. Can I e.g. get permalink for absences calendar for specific set of employees I manually selected?Alternatively can I filter Absences calendar by custom field we have in our Personio instance?

Is it possible to implement a Dark Mode for the User?

Right now, it’s still unclear to me how SEO requirements are being taken into account within the current setup, and I haven’t been able to find any relevant documentation. I have the following specific questions:How is duplicate content being handled if a job posting is published both on Personio and on our own domain? Is it possible to set a canonical tag on Personio pointing to our domain? Can we set the Personio page to noindex/follow? Is it correct that when embedding Personio via iFrame on our domain, the content is not indexed? Thanks in advance for any information you can provide!

HiIs there a possibility to automatically import the annual salary into a work contract template (and not just the montly salary)? If yes, how does this work? 

Hi all, I asked permission from the community administrator to share this role, as it seems to be a fitting place to spread the word.We’re looking for an HR Systems & Reporting Manager with experience working with the HR System, Personio, to enhance and streamline our global HR processes. As the technical expert, you will lead exciting system enhancements, ensure data integrity and support data-driven decision-making. This role also offers the opportunity to implement new modules to maximise HR technology’s impact. If this excites you, we'd love to hear from you!It’s a 12-months maternity cover, to be based in Berlin or Warsaw. Full details can be found here: Global HR Systems and Reporting Manager (Maternity Cover) - Berlin or WarsawPlease feel f

Dear Personio,Since Firefox's latest update several pages (employee list, settings, individual employees, and so on) do not load. Strangely enough other pages do load (home, calendar).Could someone please test and fix this please, or explain what I should do? Please don't recommend another browser.Many thanks,Mark

Is there any plans to update the personio mobile app to show more than the basic details for the employee List? For example we’d be wanting to be able to view contact information  for employees from the app?

Hi How do you go about making a complaint - I’ve been sent round and round in circles and cannot get help.  At this stage I need to talk to someone but the Company doesn’t seem to have real people thanks

Hi Personio Community,I’m looking for a way to streamline adding payslips to each employee’s profile every month. Is there any integration that can help automate this process?Additionally, does Personio offer any integration with Microsoft Dynamics 365 Business Central? If anyone has experience with this or knows of possible workarounds, I’d love to hear your insights!Thanks in advance!Anna

We have encountered a significant issue with our company's Personio system. Yesterday, we were unable to log any attendance records, and upon further investigation, we discovered that the attendance records for the past three days are missing. This has raised concerns about data integrity and system reliability.