Hi,
Since the latest (?) update, my Personio app has not been working. It has been showing the following since the update where Inbox should’ve come visible in the app:

Is there something I should do?
Tagging
Hi,
Since the latest (?) update, my Personio app has not been working. It has been showing the following since the update where Inbox should’ve come visible in the app:

Is there something I should do?
Tagging
Best answer by danny
Hi
Thank you for reporting this issue - it should be fixed by the team already. However, you might need to sign out and sign back in. Please let me know if it sorts it out?
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is the support and networking community for Personio users and HR Professionals. If you have not registered yet, please select "create an account".
We have updated the Voyager Community Terms & Conditions on 26 May 2026. By logging in, you automatically opt in to the updated T&Cs.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.