Skip to main content

Dear Personio,

Since Firefox's latest update several pages (employee list, settings, individual employees, and so on) do not load. Strangely enough other pages do load (home, calendar).

Could someone please test and fix this please, or explain what I should do? Please don't recommend another browser.

Many thanks,

Mark

Hi ​@MvdS ,

Thanks for posting about this.

Personio only supports the latest OS release at any given patch level. Would you mind checking, if you are currently (as of March 2025) running either Windows 11 version 24H2 or macOS Sequoia 15.3.2?

 

Best,
Silvan


Dear @Silvan ,

Many thanks for your reply.

This morning, when I started the computer after an update overnight, it worked again and all pages seem to load.

I understand Personio wants to only support the latest releases as you described, but maybe it should be possible to allow users a bit of time to update? Our IT support does this and they are normally quite quick.

On the other hand, I have been forced to use another browser and that one worked, without the need of a new patch. I wonder why Google Chrome didn't show the same issues.

Thanks again, it works!

Kind regards,

Mark


Hi ​@MvdS ,

Thank you for your feedback, I understand and truly appreciate it.

Would you be able to raise this directly in Personio through Help & Feedback > Give feedback? That way, it reaches our responsible product team directly.

 

Many thanks in advance and all the best,
Silvan


Your reply