I worked for a company which has gone bankrupt. I need my payslips so that I can get unemployment.
I can log into personio, and I can see my payslips listed, but I can’t download them. I get an insufficient rights error.
Asking for help from the bot ends up at a point where it tells me to contact my personio administrators. However, the company is bankrupt, and they are gone.
Is there any way to get someone at personio to help me?
Hi
I’m sorry to hear about your situation!
Do you by chance have access to this icon on the top right corner?

If not, I believe my only other idea would be to screenshot your payslips.
Wishing you all the best!
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.