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Here you can ask all topics and questions that you cannot assign to any other area.

  • 173 Topics
  • 400 Replies
173 Topics
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Newbie
georgiapj01Newbie
asked in Other Topics
Enhanced Bereacement Leave

Hi all, wondering what everyone has in place for bereavement leave/pay? Currently drafting a policy encompassing bereavement leave for dependants/non-depandant, parental bereavement leave, miscarriage leave and compassionate (time off for dependants) leave. Thank you!

451
I
Personio Employee
JHBEM
Communicator
JHBEMCommunicator
asked in Other Topics
Bradford Factor incorrectly stated on Personio HR Lexicon

Hi Team,I flagged that the as the Bradford Factor is a legal formula in publishing this incorrectly Personio it putting itself and anyone that uses it at risk.It should say S x S x D = BThe calculation should say 3 x 3 x 10 or 9 x 10 Ironically someone clearly typed that the answer is 90 but didn’t think to check that the inputs matched the outputs…@community-admin   

332
Andrea
Former Personio Employee
a.prodromou
Getting Started
a.prodromouGetting Started
posted in Other Topics
Issue with the app navigation display

Hi community,Is anyone else experiencing the same issue as me? The bottom navigation of the app appears to be stacked at the bottom of my screen.I've searched the community, but I couldn't find any similar reports.Does anyone have information on whether a new update will be released to fix this problem?  

803
I
Personio Employee
L
Communicator
lisaamorosoCommunicator
asked in Other Topics
copying steps in the offboarding process

Hi, Is there a way to copy a step in the on/offboarding process? It would be nice if we could do that.

281
I
Personio Employee
S
Getting Started
suausserGetting Started
asked in Other Topics
Different Companies

Hi, I was wondering if anyone knows how to separate different companies within Personio? Let's say I have company A, B and C and I want company A to be able to access only data from A etc.Thanks in advance!!! Translated from German by the Moderator.  See original below:Hi, ich hätte die Frage, ob jemand weiß, wie man innerhalb von Personio verschiedene Gesellschaften trennen kann? Sagen wir, ich habe Gesellschaft a, b und c und ich möchte, dass Geselschaft a nur auf die Daten von a zugreifen kann etc.Schonmal danke im Voraus!! 

891
I
Personio Employee
S
Follower
SusanMcMullenFollower
asked in Other Topics
Unable to access Personio

Good morning,We are looking for your assistance please, we are unable to access our Personio account, receiving the error message below:Die Authentifizierungsanfrage konnte nicht erfolgreich abgeschlossen wardenDoes anyone know if there is a contact number we can call for assistance as we are unable to access the ‘find answers/help section’ to log a ticket. Many thanks, Susan 

6732
S
Follower
T
Getting Started
T uxiGetting Started
asked in Other Topics
List of URLS

Hello there Community,do you have a list of all URLS that are needed to be unblocked for Personio?We currently have the problem that the calendar doesnt load due to some url being blocked.

211
I
Personio Employee
P
Getting Started
PaulaculGetting Started
asked in Other Topics
Security Token - Not received.

Hi I am looking for some help please.I issued an employee with an invite to join Personio.They cant seem to gain access.It seems they are not receiving the security token by email. This is after them checking their spam folder etc.Any advice much appreciatedKind regardsPaula

941
I
Personio Employee
C
Getting Started
crusadesGetting Started
posted in Other Topics
Personio Admin Handbook

Hi Dear Community,I am new to Personio Tool and very new to Community.Since I am new in my onboarding period in my company, I would like to get an official documents for Administration of our Personio tool in English.Does anyone has the most up-to-date version of Admin Handbook for Personio?If this is not to convenient way to look for official documentation, please guide me.Thank you,Best,Baris

2563
I
Personio Employee
S
Explorer
suminairExplorer
asked in Other Topics
Multiple SSO login options

Hi, We have been using the Google SSO login for Personio. However now we will need to also integrate some users who will be from the Microsoft workspace . Is it possible to have the option of logging into Personio with both possibilities so the user can choose how they login to the system ? Has anyone implemented anything similar ? Thanks Sumi

2001
I
Personio Employee
G
Getting Started
GregGetting Started
asked in Other Topics
Referals on Personio

Hello everyone, I wanted to ask what is the easy way to create an application/add referrals through Personio?  Should that be connected to the career page or just tackling this with some functionality from Personio?In the company where I work, we are currently using a separate email to receive referrals from the employees, but we would like to use Personio to do it. Could someone help?

2923
I
Personio Employee
J
Getting Started
Jesuino Vieira FilhoGetting Started
asked in Other Topics
Time tracking: bug report and suggestion for enhancement

Dear Team at Personio, I am writing to bring attention to an issue I've encountered while using the personio app on a daily basis, and I also have a suggestion for an improvement of the browser version. Bug: whenever I reopen the app after tracking several hours of work (such as pausing or stopping the tracking), it prompts me to log in again using my username and password. This experience is quite frustrating. Furthermore, even after logging in, all the previously tracked time is lost. In essence, the app fails to save the recorded working hours as expected. Enhancement: it would be highly beneficial to extend the time tracking feature to the browser interface as well. Currently, only the personio app supports time tracking, while the browser interface only allows the addition of pre-defined hours. I appreciate your attention,Best regards.

1121
I
Personio Employee
Edda van der Ende
Communicator
Edda van der EndeCommunicator
asked in Other Topics
URGENT: Cannot log in to Personio

Hi, Our account manager seems to be on leave and as we don’t have another contact person, this is the only channel I could think of. No-one in our organization can log into Personio or Personio app at the moment.  Please reply as soon as possible when this will be taken care of. Thank you.Br, Edda/Finland

482
Edda van der Ende
Communicator
S
Getting Started
sylviaGetting Started
asked in Other Topics
Org chart invisibility for former employees

We are going through an organisational change, thus we want to make former employees who are still on the payroll but are no longer working with us invisible on the Personio organisational chart. Is it possible for us to have the choice of invisibility, as freelancers do? However, is it only viewable to the organization's administrator? If yes, could you kindly let me know how to go about it?

1384
I
Personio Employee
W
Getting Started
WaldbettGetting Started
posted in Other Topics
POLAND - Personio Implementation in Poland

HI There,we will oben a polish Company by 12/23 and I’m very interested in an exchange of experience with you. What are the challanges implementing Personio regarding polish law fpr work? How did you overcome language barriers? Best wishes!Bettina

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Personio Employee
T
Explorer
tomblakeExplorer
asked in Other Topics
Is anyone having difficulty getting in touch with Aftersales?

I’ve tried to contact aftersales/sales many times through different avenues in the last 6 weeks but have heard nothing. I would like to upgrade to Conversations. Can someone contact me please...

181
Lena
Former Personio Employee
N
Getting Started
NinaAlissiaGetting Started
asked in Other Topics
Insert graphic/image in job description

Hi,have any of you ever managed to insert a graphic/picture into job descriptions? If you have already made experience with it, I am happy about a feedback! Many GreetingsNina

761
I
Personio Employee
M
Follower
monicasn17Follower
asked in Other Topics
Unique email address error

Hello,I’m trying to update an employee’s profile, but when trying to save the information I get the following message “Add a unique email address -- this one already belongs to another person.” even though there’s no other employee with the same email address.The email currently in the profile has a blank space at the end which I believe is influencing this, but I get this error either when saving with the space or when trying to remove it. Is there a way to avoid this or have this fixed? There are many data points we want to update but we can’t do anything as this error keeps showing up. Thanks for any help around this!

941
I
Personio Employee
S
Follower
Sarah WetherellFollower
asked in Other Topics
Training for employees

Hi,We are about to rollout Personio and want to provide sessions for managers on how to manage their direct reports requests in the system or even just a basic navigation either video or screen shots. Is this something that is available?

442
S
Follower
G
Follower
GuelerBFollower
asked in Other Topics
Entering another invoice recipient (Company) in Personio

Hallo, wir würden gerne Rechnungen für Stellenanzeigen, die wir über Personio gebucht haben den unterschiedlichen Firmen zuordnen mit denen wir verbunden sind.Ist das überhaupt möglich bei Personio?  Danke euchHello,We would like to allocate invoices for job ads that we have booked via Personio to the different companies we are associated with.Is this even possible with Personio?  Thank you

444
G
Follower
emrekesici
Getting Started
emrekesiciGetting Started
asked in Other Topics
Turning Off Notifications For Inactive Employees

Hello dear community, I hope everyone’s doing good! I have been wondering about turning notifications of any kind for inactive employees. Is there a way in Personio where I can turn the notifications and emails the employees (both active and inactive) off in Personio? Many thanks!!

321
I
Personio Employee
J
Follower
JennyFollower
asked in Other Topics
Personio Mobile App seems broken - anyone else?

Hi there, I tried to launch our Personio App to some senior managers, but can now it takes me to a german version of the Desktop app. Is this a change or a weird routing issue? Have tried rebooting and signing in again, but it says I already have an account, so can’t do anything. there doesn’t seem to be somewhere in the “Find Answers area on the desktop for the Mobile App, so asking here. Photo attached of what my app now looks like on my phone. Thanks, Jenny 

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Personio Employee
A
Getting Started
Anna SalamakhaGetting Started
asked in Other Topics
The default language is English, but some sections and attributes are in German. How can this be changed?

Hi! I changed the default language to English, but many attributes and steps in onboarding (which cannot be changed manually) are in German. I saw that there was a similar topic a few months ago. Is there a solution to this problem now? 

682
A
Follower
D
Getting Started
DockGetting Started
asked in Other Topics
How can I request a call back?

We are facing issues:Calendar sync  with Google workspaceOkta integration all articles did not help or solve the issue .Does anyone know how to request a call back 

892
Selina
Former Personio Employee
A
Busy Bee
AliceMBusy Bee
asked in Other Topics
Changing order of people in org chart

Does anyone know how to change the order that direct reports appear in the org chart? They seem to be arranged by default in alphabetical order based on the surname which makes sense but isn’t what I’d like to see. I have a colleague with 4 direct reports working on 2 projects. He would like them grouped by project. The article about org charts mentions dragging and dropping employees but I think this is more to navigate around the org chart, it doesn’t seem to let me move them within the org chart. Is there a way to do this? 

1832
A
Busy Bee
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