Hi @KKHR,
I totally understand the frustration and I would like to let you know, you can submit a support request via our Help Center form if you cannot use the Find Answers section for one of the following reasons:
- Personio is experiencing a disruption in service.
- You're an Account Owner or Contract Owner, but you can't log in to your Personio account.
- You're an Account Owner or Contract Owner, but you're having technical issues with Find Answers.
- No Account Owners, Contract Owners or Administrators are available (follow the instructions in our article How can I assign an Administrator when there are none available?).
Maybe you already have done it but if you receive an answer that you have to contact Support through Find Answers, please reply to the email and make sure you mention the Find Answers functionality is not working for you and our Support team will investigate the reason why.
I hope you can solve this issue very soon so you can reach out our Support team when needed! 🤞🏻
Wishing you a lovely afternoon!
Best,
Zulema