Hi! I changed the default language to English, but many attributes and steps in onboarding (which cannot be changed manually) are in German. I saw that there was a similar topic a few months ago. Is there a solution to this problem now?
Answered
The default language is English, but some sections and attributes are in German. How can this be changed?
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Best answer by International Support Team
Hi
Welcome to the Personio Community, we are thrilled to see you here 🎉
I believe this should be able to be adjusted in your settings! In order for us to fully investigate and support you with this we will need to check specific data on your account, as such our support team is the correct point of contact for this. For this specific question, my colleagues from the support team will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error.
You can contact my colleagues from the support team via Find Answers. Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I hope you have a lovely weekend!
All the best,
Erica
- Former Community Moderator
- Answer
Hi
Welcome to the Personio Community, we are thrilled to see you here 🎉
I believe this should be able to be adjusted in your settings! In order for us to fully investigate and support you with this we will need to check specific data on your account, as such our support team is the correct point of contact for this. For this specific question, my colleagues from the support team will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error.
You can contact my colleagues from the support team via Find Answers. Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I hope you have a lovely weekend!
All the best,
Erica
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