Skip to main content

I’m trying to cancel my subscription, but it’s harder than it should be. I already sent a message from admin panel, but haven’t received any reply. I also tried to reach support and billing contacts, but there’s nothing but automated replies. Is the company still alive?

Dear ​@SPoimala, we are alive and well.

I’m sorry you’ve been having this experience :( Let me quickly ask a colleague to check the system if everything is working correctly.

Best,
Daniele


Hello ​@SPoimala, my colleague Chloe said that she replied to your request twice – did you not get any response via email?