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Hello - we would like to cancel our Personio subscription before it renews in June of this year. 

 

How can we do this? We want to keep using it until the end of June (period that we paid for it). 

Hi @Laura-VB,

Within the Community, you will find peers and moderators that are here to support you with inquiries and best practices about Personio and HR topics. If you have a specific question about your account, your package or agreements, the Growth team is the right point of contact.

You can contact our Growth team via Find Answers → I need help with my subscription.

Be aware that only Contract Owners can contact our Growth team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with! 😃

I wish you a lovely day! 🙌🏼

Best,

Zulema


I want to cancel our subscription, bu we are unable to contact the Growth Team, and no one is answering our emails. Please let us know how we can proceed. 


I want to cancel our subscription, bu we are unable to contact the Growth Team, and no one is answering our emails. Please let us know how we can proceed. 

@ainhoa Sorry to hear it’s been a struggle, just speaking with my colleagues to help you out with this. 


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