Hello, we need urgent help. I tried to edit the survey to correct the reminder dates and now it shows me that it’s closed and all the results are gone. We need urgent help and tried to reach out to our AE and other employee, both of them are not available. I tried to call and submitter the form asking for help but no response!! Please help!
Survey results deleted
Userlevel 6
- Community Moderator
- 1068 replies
-
17 June 2024
- Answer
Hi
Sorry for the late response and to hear that the results are now gone! 😕
I’m aware that you need urgent help and maybe contacting our Support Team is not possible for you at this moment, but even though, the Community is here to support you with any topic and inquiry. Nevertheless, if the topic you publish requires to check specific data on your account, a support ticket is the correct request form. Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error.
You can contact the Support Team via Help. Be aware that only Account Owners can contact our Support Team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with! 😃
I wish you a lovely afternoon! 🙌🏼
Best,
Zulema
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.