Hi community,
When I tried to bulk reject candidates by selecting multiple candidates → clicking Actions → Disqualify → Reject with email, the candidates were all emailed but not rejected.
This does not happen when I use the Reject without email option, or I reject the candidates individually.
What could be the issue here?
Hi
When you rejected in bulk, did you receive an error message? Could you please share with me a print screen of that error message?
How many employees did you reject in bulk?
Thank you.
Best,
Sofia
This error message happens with bulk rejection with ‘Reject’ and ‘Reject with email’ buttons
Hi
Possibly this is a system error. In this case, I would suggest you to create a support request via Find Answers.
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.