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Answered

New update - recruiting emails are not shown in the ``messages`` tab

  • January 12, 2024
  • 1 reply
  • 50 views

mariana.bonato
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Hello Personio team, 

clicking on the Recruiting > Messages there are no updated inbox emails there, I have to click on Applicants and then find if a candidate sent me a message, it is double work and candidates’ emails can be easily lost. 

Best answer by International Support Team

Hi @mariana.bonato,

In the Unassigned messages you will see messages of candidates that didn’t sent emails thought the Recruiting website but have sent the application directly to the Recruiting email.
Here you will find more information regarding: Why do you Receive Emails in the Unassigned Messages.

In order to be able to see emails from candidates you will have to go to Recruiting > Applications, there in the profiles of the employees you will be able to see the messages of candidates.
​​​​​​

I’ve looked for similar ideas in our ideation area , but couldn’t find one yet.

In
case another user has shared this suggestion for improvement you can always vote for it.

You can always post a new idea here:

→ How to: Submit an idea or suggest a new feature


Thank you very much for sharing your feedback with us!

I wish you an amazing day.

Best,

Sofia 

 

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1 reply

Hi @mariana.bonato,

In the Unassigned messages you will see messages of candidates that didn’t sent emails thought the Recruiting website but have sent the application directly to the Recruiting email.
Here you will find more information regarding: Why do you Receive Emails in the Unassigned Messages.

In order to be able to see emails from candidates you will have to go to Recruiting > Applications, there in the profiles of the employees you will be able to see the messages of candidates.
​​​​​​

I’ve looked for similar ideas in our ideation area , but couldn’t find one yet.

In
case another user has shared this suggestion for improvement you can always vote for it.

You can always post a new idea here:

→ How to: Submit an idea or suggest a new feature


Thank you very much for sharing your feedback with us!

I wish you an amazing day.

Best,

Sofia