Hi, I tried to add a job posting, but received this message:

What should I do?
Also, I don’t know how I can reach the customer support through Personio anymore? The AI support doesn’t work.
Edda
Hi, I tried to add a job posting, but received this message:

What should I do?
Also, I don’t know how I can reach the customer support through Personio anymore? The AI support doesn’t work.
Edda
Best answer by Sofia V.
Hi
In order to be able to publish you will need to assign the job to an office, you can do this by going to Settings > Recruiting > Jobs > look here for the relevant job > Edit > Job details > Main location:

You can open a support ticket by going to Browse for help:

Here you will find more information regarding: Help & Feedback and Create new jobs.
Best,
Sofia
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is the support and networking community for Personio users and HR Professionals. If you have not registered yet, please select "create an account".
We have updated the Voyager Community Terms & Conditions on 26 May 2026. By logging in, you automatically opt in to the updated T&Cs.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.