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Hi there, I couldn’t find a similar question/problem here but if this has come up before and there is an existing solution, please point me in the right direction 🙂

 

We are using the Google Calendar Integration (including Cronofy) to show absences. The holidays show up in the calendar, however, always one day before the holiday is meant to start. E.g., the employee took a day off on Friday, but the calendar shows the absence for Thursday.

 

One thought that crossed my mind is that it could have to do with timezones, but couldn’t find any settings to test this theory.

 

Has anyone had a similar problem or ideas how to fix this? Thanks!

Hello @umidigital,

welcome to the Personio community! 

Thank you for sharing your question with us. It looks to me like a very specific issue that we need to take a look at your Personio account for.
This will require an Account Owner of your Personio account to contact our Customer Solutions Specialists. You can do this by submitting a request here. 

We're sorry we can't help at this point here in the Community. For any future questions you may have, we would be happy to be your first choice. 

If there are other users who have had the same experience, I welcome any insight into this problem.

Have a great weekend!
Marc
 

Hi Marc,

 

The product team is currently working on fixing this bug, so this should hopefully be sorted fairly soon 🙂

 

Best wishes,

Dana

Hi @umidigital,

thank you for coming back to that and sharing this information with the Community. 🎉

I am sure that the problem will be solved soon.

Have a great day!
Marc

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