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Community Onboarding

Welcome! These guides will help you navigate the platform and have the best experience in our Community!

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MoeCommunity Admin

published in Community Onboarding

Welcome to the Community - you’ve made it! 🎉Welcome

Well hello there! 👋 A hearty welcome to you from the Voyager Community! 🤩Look, I’m a little biassed here, but you’ve definitely just stumbled across the best HR community on the planet. Yes, really! 😱You’ve also just taken the first big step towards growing your industry knowledge and network of peers. This community is about three things: Shaping the future of the HR world with you. Supporting you in your work with Personio. Improving HR processes with you and thus further developing Personio as a product, together. Sure, we’ve got exclusive training content, dazzling events, and other ways to learn from each other. However, we’ll also be meeting each other in person, getting to know each other better via casual chats, and all-around just having a swell time 🥳.Right, I’ve rambled enough (for now), let’s get into how the Community is organised: 🚀 Community BaseWhoa there, guv! 🛑 Before you get going on being the excellent community member we know you’re going to be, you’ll want

MelissaCommunity Admin

published in Community Onboarding

⚡ Recognize and Report Phishing Emails, Messages, Calls, or Any Other Scams!

Hi Community,In the following, we would like to inform you a little about phishing e-mails, messages, calls and other scams. Here you can find out how to recognise them better and report them accordingly. The best defence against malicious activity is for all of us to work together.💪So trust, but verify. See something, say something, and stay vigilant. Use these tips to avoid scams and report it to reportphishing@personio.com if you receive any suspicious emails, phone calls, or other messages impersonating Personio. Phishing AttacksPhishing attacks have been a persistent cybersecurity challenge for years, and will continue to be that in the future. Traditional phishing techniques typically involve crafting deceptive emails or messages that appear legitimate, aiming to trick users into divulging sensitive information such as passwords, financial data, or personal details or trick them into sending money.AI-based phishing leverages the capabilities of machine learning and natural langu

MelissaCommunity Admin

published in Community Onboarding

General Terms and Conditions for Competitions in the Personio Community

Status: 3 January 2024Personio SE & Co. KG, Seidlstraße 3, 80335 Munich, Germany (hereinafter referred to as "Personio") will run a variety of competitions in the Personio Community (hereinafter referred to as "Competition"). Participation in the competitions and its implementation are governed by the following provisions (hereinafter referred to as the "General Competition Terms and Conditions").Details of the terms and conditions and the course of the individual competitions (such as the duration of the competition, possible prizes, actions to be taken by the participants, etc.) can be found in the information provided to participants on the Personio Community website (https://community.personio.com/) as part of the respective competition (hereinafter referred to as "Specific Competition Terms and Conditions"). The Specific Competition Terms and Conditions take precedence over these General Competition Terms and Conditions.By entering in the Competition, the entrants accept the G

MoeCommunity Admin

published in Community Onboarding

How to: Post & edit a question/discussionHow to

You can’t wait to finally get started and publish your first post, but you’re not quite sure how? Here’s a quick and easy guide on how to best use our Voyager Community to achieve your goals:Use our search function 🔎Often, you’re not the only person with a question on a topic. By using the community’s search function, you can find out if there are already relevant posts. The search bar will show you the most relevant results. Pressing the “Enter” key will display more suggestions, and you can further refine your search.Feel free to comment on existing posts to help keep our community organized and clear!Post a question, or discussion ⚖️Didn’t find the right post in your search? Then it’s time to create your own. Just click the purple button at the top right, "Ask the Community," and choose the right format for your topic:Question: If you have a specific question and need an exact solution, this is your option. Discussion: You want different opinions on a topic that interests you or th

MoeCommunity Admin

published in Community Onboarding

How to: Reach Personio SupportHow - To

The "Find Answers" section was introduced so that you can find the most important answers to questions on all Personio topics directly in the Personio system. The "Find Answers" section is the central location for all support resources and connects you with the right contacts at Personio. Your data is therefore secure, as only certain colleagues can access the offerings and submit support requests. Important for you: There are no more support email addresses and phone numbers as first contact points.Our service team is, of course, happy to assist with support requests from authorized individuals, who are now called account owners and contract owners (formerly support and instruction authorized employees). This way, you will receive advice from experts in the respective subject area.Is the concept of account owners and contract owners new to you? Then please visit the following Help Center article to learn more: What are Account Owners and Contract Owners in Personio?Here’s how you can

MoeCommunity Admin

published in Community Onboarding

Ranks and Badges - Everything you need to know!How to

We’ve got a fun little ranking system to recognise your contributions to the community! And, no, don’t worry, we’re not going all Hunger Games on you. “So…what is a Rank??” A rank is a system that rates members based on their activity within the community 🌟 When you first join, you start as a Newbie 🌱. This is just the beginning of many exciting ranks you can achieve. Oh and badges! You can earn badges through your activities in the community, e.g. by starting new threads, providing many answers that end up getting marked as correct, etc. But we also want to reward you with badges for activities outside the community platform. For example by participating in Personio Beta tests, for sharing best practices, for working with you as a reference customer and much more. There are several different categories in which you can earn badges, e.g. Correct Answers, Topic Starter, Commentator, Personio Beta Tester, Reference Customer, and many more. “Alright, cool, I’m with you so far. Now, h

MoeCommunity Admin

published in Community Onboarding

How To: Set up your profileHow to

To let our community members know who you are, we recommend completing your profile.Under My Profile > Edit Profile > My Profile, you can set up an appropriate profile picture and add some more information about yourself. We'll now show you exactly how this works and what options you have.The following areas can be customised: My Profile: Personal information such as your email address, name, etc. Don't worry, these are private data marked as "Private" and are only visible to you and us as community managers. Additionally, you have the option to share some information about yourself with the community, which will be publicly visible on your profile. General: Settings for whether other users can see which badges and ranks you have already achieved or if you want to receive private messages. Notifications: Preferences for if and which notifications you would like to receive via email. We will explain more about this below. Password: In case you want to change your password, y

MoeCommunity Admin

published in Community Onboarding

Here's how you can customise your notifications and subscription settingsHow to

If you’re looking to turn off or decrease the amount of notifications you get from us, you’re in the right place! Before we get into the nuts and bolts, a quick rundown of notifications: You receive notifications of topics or categories which you have selected as Favourites. Topics you have started are set as Favourites by default, but you can change this in the Subscriptions section. Keep in mind, this will not unsubscribe you when you have subscribed to an entire category. If you receive notifications for new topics in a specific category, you will have to visit this category and click on "unsubscribe" in the top right corner in the category overview. You can also do this for an individual topic by clicking the Subscribe button at the bottom of the post. If you’re still scratching your head, reach out to one of our friendly Community Managers for some guidance! 🆘Cheers, Moe and your Voyager Community Team

MoeCommunity Admin

published in Community Onboarding

Saw something inappropriate? Here's what you do.How to

So you’re scrolling through the community, you know, minding your own business, when suddenly…😲 If you see a topic or comment that you think needs to be reported, please click on the three dots at the bottom right of the post and then click "Flag": 🚩 But how do you know when posts or comments should be reported? Report a post or comment if it looks like it’s:Spam Advertising Breaking the netiquette Harassment Personal data (email addresses, phone numbers, etc.) being visible If you’re unsure whether or not to report a topic or comment, please go ahead and report it anyway! We will review your report as soon as possible and take further action only if necessary. Thank you for helping us keep this community welcoming, safe, and junk-free! Cheers,Moe and your Voyager Community Team

MoeCommunity Admin

published in Community Onboarding

How to: Edit your own post after publishingHow to

Did you make a mistake when writing your contribution or want to add some information? No problem - we’ve got your back! You can edit your own post by hovering your mouse over the three dots in the bottom right corner of your post and then clicking on "Edit". Easy as that! Best,Moe and your Voyager Community Team

MoeCommunity Admin

published in Community Onboarding

Community RulesWelcome

Welcome to the Personio Community!Before we get back to the fun stuff, let's dive into our community rules: Respectful Interaction: We ask all to maintain a friendly and courteous tone in all interactions within our community.Constructive Engagement: Share your experiences and opinions openly while respecting diverse perspectives, and refrain from abusive language or behavior.Privacy: Since discussions are public, avoid disclosing sensitive company information. For sharing support-related data, use official support channels.Respectful Conduct: Discriminatory, offensive, or unlawful content is strictly prohibited, including in profile images and links shared. Any violations will be promptly addressed.No Advertising: We do not allow posts aimed at undermining competitors or promoting products.Copyright and Authenticity: Respect copyright laws and ensure all content shared is either original or approved for public distribution.Reporting Violations: If you encounter rule violations, report

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