Good morning @lsmith,

Employees can track time even though an absence period is saved in their profiles, this is why the display indicates when there is no time tracked. Does this information answer your question?

Best,

Andrea

The concern was that sickness is counted as “under time” for the employee, which it should not.

Hi @lsmith,

This can be due to the following setting in your absence type “sickness” :

This option should be set as Yes for the system to count this absence type as time tracked. The option No should only be set for absence types which are not a real absence, such as home office or any kind of remote work. 

For more details about this functionality, please visit the following help center article:

→ Consider time tracked during absences as overtime

Let me know if this information was helpful, or if the issue persists.

Best,

Andrea

Ah ok .. this option is a bit confusing. we have it off because it sounded like if I enter sickness for a day (ie. 8h of “tracked time”) and I then add 2h because I was able to work 2h, then it would end up as 2h of overtime.

Hi @lsmith,

Yes, this is exactly what would happen. The logic is that if employees track a day of sickness, they are paid for 8h of work. If they work during this day, it should count as extra hours, because the employee is reported as sick for the whole day (8h). So if they work 2h during a day saved as sick day, it will count as 8 regular working hours + 2 extra hours.

Let me know if there is anything else I can clarify .

Best,

Andrea

ok understood .. but to me this makes no sense. if you are sick you are sick. if you are not sick, you are not sick. if you can work 2h and rest the rest of the time, then you are 6h sick and 2h you worked.

but at least now I understand the logic.

@lsmith in this case, it makes more sense to manage this sickness absence as an hourly absence and not a daily absence. Then employees can track X hours of sickness and X hours of work in the same day and the worked hours will not count as extra time.

If you want to know more details about the functionality for hourly absences, I suggest visiting the following help center article:

→ Manage absences tracked in hours

Best,

Andrea

ok thank you.