URGENT HELP NEEDED: We accidentally deleted an active person from Personio. How can we get the person and all the information back?
Hey
Welcome to the Personio Community, we are thrilled to see you here 🥳. I am happy to support you with your inquiry.
Unfortunately it is not possible for us to restore any deleted employees. When attempting to delete an employee, a warning is displayed explaining this cannot be undone:
What you can try to do is to pull a Company Data Export from your Personio account, to see if data from the deleted employee is still available within here. If it is you can then create a new employee profile and return the information back in. If there is no data available, then I am afraid you will need to create the employee profile from scratch.
If there is anything else I can help with, please let me know.
Best,
Conor
Thank you for you answer! This is very unfortunate and hope you can make an improvement by demanding that no profile can be deleted without an approval from someone else e.g. another admin or CEO. It is impossible to remember all the data of the deleted person like time tracking, holidays etc. after many years of using Personio and such data is mandatory for HR to keep track for at least 10 years after the end of the employment.
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.