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Error message when uploading files

  • 16 March 2023
  • 2 replies
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I’m having issues uploading files against staff, keep getting the message that says we don’t accept files of this type, but its just a basic word file.  Can anybody advise please.

 

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Best answer by Roslyn Carter 20 March 2023, 14:00

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Userlevel 6
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Dear @Roslyn Carter,

I am happy to support you with your inquiry. In which part of your Personio account are you trying to upload the file?

Any other detail you have can be helpful for me to understand why you are receiving the error message.

Thank you in advance for your response.

Best,

Andrea

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@Andrea, I changed the file format to a PDF and it worked perfectly,  Thank you

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