Help, I have uploaded some emails to the documents tab and it’s showing as bin as the file type and can’t be opened. Word and PDF’s are fine. Is there something I have missed:
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Hi Circus2012,
A .bin file, is a binary type file, meaning your documents is all 0 and 1.
There could be plenty of .bin files such as audio, images …
It’s probably because Personio can not read the type of file you uploaded and converted it into a .bin file.
What was the type of file you were tring to upload ?
Was your email saved into a text file or was it just a raw email ( mainly .eml or .mbox format on Mac, or .msg, .pst, .odt on Microsoft ) ?
I would recommend to download your emails into PDF before uploading them into Personio, I’m sure it will solve your extension problem.
Let me know if it helps,
Nathan
Hi
Possibility the file that you are trying to upload is not a supported format.
Only the following file types can be uploaded: .pdf, .docx, .doc, .jpg, .png, .txt, .jpeg, .odt, .ods, .xlsx, .rtf, .xls, .pptx, .ppt, .gif, .tif, .tiff, .bmp, .csv, .rar, .gz, .zip, .7z.
Here you will find more information regarding: Add documents to an employee profile.
Best,
Sofia
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