Hi,
We often have people who are simultaneously signed for a Trainee position and then a permanent position. These positions have different types of onboardings which is why separate profiles are needed. But Personio doesn’t seem to allow us to create two profiles with the same email address? Tips on how to maneuver this?
Hi
Happy New Year!
Unfortunately, there is not a loophole as such for this.
Just for clarity so I can see if there is a solution, are their 2 profiles permanent or do you remove them once their onboarding in complete? Is the onboarding they need to do through the onboarding workflow or elsewhere?
If you remove the second profile after onboarding and the onboarding is done through the workflow, I would likely suggest creating a hybrid workflow that suits those that are perm and trainees
Hi
Thank you. The Trainee position is a fixed term position and then the person will have a permanent position. We use the onboarding through Personio (Automations: On-/Offboarding).
We don’t remove any profiles as we want to have the history in Personio. But the first fixed term is only a few months and then we would need to have the onboarding started for the permanent position simultaneously.
Hi
I think my only suggestion would be, to have them using a work email on their training profile, so they can be active and complete their onboarding in that profile as I imagine it is active. Then have their permanent profile using their personal email whilst it is in ‘onboarding’ status, before they start, so they can complete any onboarding needed then.
You would need to switch the email to their work email before the permanent profile becomes active to avoid a GDPR breach with their personal email.
I hope this makes sense/ would work for you as you currently can’t have 2 profiles with the same email
Hi
We cannot change the email address to company email address before their actual start date as we have onboarding communication to the employees before the start date, which means that we need to have their personal email in the system.
Hey Edda,
You could use the ‘+ email address trick’, which is something we always use when testing Personio on our internal accounts.
For example: if you have the email person@gmail.com already in use for a profile, you can use it again used again if you change it to person+1@gmail.com, person+2@gmail.com (and so on).
These email addresses receive all email communication as normal, but appear as unique email addresses across multiple profiles.
Hi
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