Answered

Problem - Personio is not accepting changes

  • 20 April 2022
  • 2 replies
  • 48 views
Bojana
Rank
Userlevel 3
Badge +4

Hello,

I’ve tried to make some updates on Employee profiles, but those are not registered after pressing Refresh button. I’m going through Edit- inserting change - submit. At first the change is visible on the profile, but after refreshing the page, there new data is gone. 

Also in the history tab - detailed view, I tried to change the date of validation of the change, and although I'm setting the date for ex. August 1st 2021, after submitting, the change is dated as of the the hire date of the employee.

Please let me know what seems to be the problem.

Thank you.

Bojana

Intertec.io

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Best answer by Marc 22 April 2022, 11:44

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2 replies

Marc
Userlevel 4
Badge +12

Hi @Bojana,

currently, there is no comparable issue known.

Have you already tried using Personio with another Browser or using the private/incognito function of your current browser?

Also, it would be worth a try to delete all cache and cookies of your browser to check that that’s not the issue.

Please let me know if that solved the issue.

Best wishes
Marc
 

Bojana
Rank
Userlevel 3
Badge +4

Thank you Marc.

Cleaning the cache and cookies solved the issue.

Thanks a lot :)

Bojana

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