Skip to main content
Answered

Rejected working hours – comment not visible to employee?

M
Newbie

Hi everyone,
I've noticed something odd in our workflow and wanted to ask if others have experienced the same:

When a manager (in our case, me and a colleague) rejects an employee's recorded working hours and adds a comment in Personio, the employee seems unable to see the comment. They only see that the time entry was rejected – but not the reason or the comment left by the manager.

Additionally, it looks like the comment isn't saved anywhere visible for future reference – neither for the manager nor for the employee.
Has anyone else experienced this? Is this expected behavior or is there a setting we might be missing?

Thanks in advance!

Best answer by SabbuSchreiber

Hi ​@Moe, ​@MRoth 

Up to now we have worked with automated approvals for the time entries and I don’t have any suggestions for this. However, I am looking into a workflow that out of policy entries need to be approved by the supervisor and this discussion will be helpful. :-) 

I agree with ​@MRoth that the employee should be able to view the rejection comment somehow.

View original

3 replies

Moe
Community Admin
Forum|alt.badge.img+8
  • MoeCommunity Admin
  • Community Admin
  • 146 replies
  • April 14, 2025

Hi ​@MRoth !

Thank you for this question. Just tagging ​@SabbuSchreiber and ​@LegoMD in case they have any thoughts/ insight to add.

M
1 person likes this
  • M
    MRoth
SabbuSchreiber
Communicator
Forum|alt.badge.img+8

Hi ​@Moe, ​@MRoth 

Up to now we have worked with automated approvals for the time entries and I don’t have any suggestions for this. However, I am looking into a workflow that out of policy entries need to be approved by the supervisor and this discussion will be helpful. :-) 

I agree with ​@MRoth that the employee should be able to view the rejection comment somehow.

Moe
M
2 people like this
  • Moe
    Moe
  • M
    MRoth
LegoMD
Communicator
Forum|alt.badge.img+5
  • LegoMDCommunicator
  • Communicator
  • 23 replies
  • April 22, 2025

Hi ​@Moe, ​@MRoth 

So far, no such case has been reported to me, so I’m afraid I can’t help. However, I fully agree with

 ​@MRoth  that the employee should be able to view the rejection comment, and it must be stored somewhere in the system.

I hope someone else has insights on this topic.

Have a lovely day!

 

 

Moe
1 person likes this
  • Moe
    Moe

Your reply


Most helpful members this week

Terms & Conditions of the Personio Voyager Community